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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Honestly they made the home buying process extremely easy, as soon I picked out the home I wanted they were already working on getting me into my home asap. Overall I recommend anyone that’s a first time home buyer to use veterans united.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Gigi B.

The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!

headshot image of Nathan Bitner

Loan Officer: Nathan Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

4 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

One of the greatest experiences of my life! So professional yet personable at the time! I will always remember how they guided me through the process, unbelievable! I truly can say they knew exactly how to make this dream come true! I will always be grateful to Veteran United!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United to help and assist through the VA home buying process. Despite 13 hour time difference of living in Japan and buying a home in the US, Nick and the team pushed it through start to finish flawlessly. Communication was nearly always same day despite the time difference challenges. Can’t recommend enough… Charles

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

I just wanted to say that my entire team Kim, Jamie, and Alex were absolutely amazing to work with. I could not have asked for a better team. They were quick and sufficient with everything they did throughout my loan process. If I had to recommend anyone who to go with when going through a loan with Veterans United it would 100% this amazing team of mine. They even sent a care package after I closed on my house! They sent dog treats and cat treats for my fur babies and even things that relate to my job like a badge holder and little badge scissors (I work in the Operating room). They also sent a gaming book because they knew I loved to game. All in all this team has amazing attention to detail and I wouldn’t want to go with anyone else when doing a loan process with veterans united.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
Photo submission from Michael S.

I trust that all the folks here at Veterans untied is and will be as great to helping veterans purchase a home as my team was! My coworkers and friends told me an unimaginable amount of horror stories about their experience buying a home with an outside source! But I was glad to tell them all repeatedly. I'm going thought Veterans United. I haven't experience those same problems. The most amazing thing that happened throughout this process was receiving money back during closing!!! My wife and have been trying to purchase a home for years, thanks to Veterans United we can say we are finally OFFICIAL HOMEOWNERS!!!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

I am 100% satisfied with my home buying experience with Veterans United. I will tell all of my fellow veterans to go through VU.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

I worked with VU before, this time, likely the next time. I've always had a great experience with the customer service, it's never let me down.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Great process everyone was super friendly and accommodating

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Sydney H.

If you have any reservations about buying a home, Veterans United will make them disappear. This experience has been wonderful and we will recommend them to everyone who's in the market.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Our Loan Coordinator, Jeffery Howard, also went above and beyond to help us compete the underwriting process. He stayed in constant communication with us until the very end.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

I appreciate all the help, I do have to be honest however, my friend and I are both moving to the same area at the same time, we both looked for houses at the same time, we have similar credit and wanted similar houses, and we were both offered a similar rate, however, he said he wanted 4.99%. He was initially told this was not possible but after some back and forth he was able to make that happen, I trusted that the rate I was given was the absolute best that could be offered. I didn’t “play the game” because I was very new to the process. But now I wonder what I could have gotten if I had been the “squeaky wheel”? Now I have to look to refinance my home at the absolute first possible opportunity and pay all the associated fees with that in the hopes of having a better rate. I believed we were a team, but now I feel more like a customer and the goal with me was to pay as much as possible without going to another service.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Great experience
.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Keep up the good work team!!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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