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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,317

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 415,317 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The process was easy to follow, even though this was my first time buying a home. Thank you so much for all of your help.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

This was my first time home buying experience and thanks to Spencer and my real estate team of Shannon and Kylah, I felt completely comfortable throughout the whole process.

headshot image of Spencer Garcia

Loan Officer: Spencer Garcia

NMLS# 2407127

4.5 out of 5 Stars
Would Recommend

This was the smoothest home purchase I’ve ever made. Fellow Veterans, do yourself a favor and go with Veterans United. They are the best!

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Cole Rackers also deserves a mention as our point of contact as far as things needed from our end and helped guide us painlessly through the process in a staggeringly quick time. If I could give 11 out of 10 on all metrics, I would gladly.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

This is my fourth home financed over 30 years and it was by far the best experience. I highly recommend Veterans United because of the exceptional experience with the loan officer and their amazing app.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Our daughter referred us to Veterans United. We knew moving from Florida to Virginia was going to be tough but everyone in our team was very helpful and knowledgeable in the home buying process. We closed on the home and we still have representatives reaching out to us with offers to help with utilities, moving companies etc. We would definitely refer all veterans to Veterans United.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

I would recommend every veteran use their VA to purchase their home. Jeremy was great at helping me through the process and answering all my questions. My family is enjoying our new home.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Paul S.

This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I want to make sure that Michael receives proper kudos for a job well done. Thank you.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4.5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4.5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

This is my second home loan with Veterans United and both went very smooth. thank you all for taking care of Veterans. thanks for assisting veterans with a great home buying experience. You all made it very easy and smooth. Your respect and professionalism toward veterans is impeccable and above reproach thanks for what you do. I do know that a lot of your team members are veterans so thanks for your service to your country and to other veterans.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

From beginning to end, my home buying process was handled by caring and professional people. With VA United, smooth sailing all the way. 100% there for you.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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5 out of 5 Stars
Would Recommend

2nd time with them. We had an outstanding experience with rob dycus the first time, and dan salter that took robs spot hit the same expectaions.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful company who put Veterans first. You are appreciated and I appreciate all of the ongoing incentives. Thanks for the quick closing, the professionalism and the gifts.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Anthony B.

You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

I want to thank Kayla Johnson and Shane Lowe for all of there help. It meant everything to know that we had someone guiding us through the whole process.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

The “champion team“ were all highly professional and very accommodating throughout the entire process. I initially wanted to purchase a home in a subdivision and after a month, I changed my mind and the builder was willing to allow me to purchase a more favorable home two lots away. Although this seems to be a minor issue all of the paperwork and preplanning that was done to purchase the first home had to be scrapped and we re-initiated all the documentation needed to purchase a second home. This did not phase the Veterans United team, they proceeded to execute a flawless and seamless closing on 22 November. Hats off and many kudos to the “champion team“.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

This is my third time coming back to Veterans United Home Loan. I will not use any one else! The team is professional, fast and we easily to work with. I would highly recommend them.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Moving from PA to TN is brutal. There are so many things to consider when moving out of state, but VU made the closing process super-simple, as usual. It was the fastest close we have ever had - 17 days, which evened out the whole process since the actual move took the longest. 2 trucks, 2 trailers, 4 dogs and 14 hours from PA to TN. Fingers crossed this is the "forever home" that everyone keeps talking about.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

More Reviews

See all 415,317 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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