Very personal and informative. Had no prior knowledge or experience in home buying, and yet the process was smooth and painless thanks to their help.
Montgomery did a great job communicating with me and made sure I knew what was required of each of us throughout the process. He seemed to have a genuine care for my family and I! Montgomery, Lauren and the team were great enough to send my partner and I a gift for our newborn who was born during our home buying process. We loved working with Montgomery and the team at Veterans United, and are excited to build our new family in our new home!
Very streamlined process. It is a bit mind blowing that I bought a house and mostly only used my phone. All of my questions were taken care of, and the app was informative.
Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!
Jeff and his team were awesome, easy to work with on my first home purchase
This process was a lot easier than I thought it would be thanks to the helpful individuals employed at Veterans United. Looking forward to sending referrals their way!
Overall home buying process was simple and easy. Everyone on the team played a valuable part in making my home, My Home.
At this point all I can say is a big thank you Veterans United. You're great !
I really appreciate Veterans United being there to assist Veterans along the homebuying process, Veterans United really made a world of difference because moving is already stressful within itself thanks so much Veterans United staff and employees.
My loan team was great and made the process hassle free.
We almost didn't move forward with seeking out a cash-out refinance because the process seemed so intimidating, and we did not like the vibe we got from other loan officers before connecting with Veterans United and Kevin. Thanks to Kevin and his support through this process, we are now in a much better financial situation.
Always good working wing with Veterans United
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Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Only thing different I would have done was try to be there, but with work I know it wasn't possible, but the people helping definitely made it easier.
We hit some road bumps but got it done. Super grateful
Response from Veterans United
Hey Darren,
I’m really glad to hear you made it to the finish line, even if the road was a little bumpy along the way. I know the process didn’t feel smooth at times, and I’m sorry for the moments when communication came up short. That’s not the experience we aim to deliver, and I appreciate you hanging in there with us.
Thanks for sticking it out and for sharing your feedback—it means a lot. If there’s anything you’d like to talk through or revisit, feel free to reach out anytime at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST.
awsome team , being a veteran , we are use to simple speedy efficient solutions, and the team definetly show that, they are a well organized bunch focusing on getting us the veterans a smooth transition into our dream home,
thanks!!
