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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,177

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,177 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

My loan officer Aaron Guinn was one of the best individuals I have worked with in my life. If I ever purchase another property this man is the only person I would work with.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
Photo submission from Rommel V.

I don't have the perfect credit when I called them. But they will stand with your side to help you get better and improve your credit that is attainable. Once you do what they asked you, they will work with you all the way. Devon Casady and his team is one of the best. Thanks for helping us own our first home.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

To everyone that I dealt with:In particular, Evan, Katie, Bailee, Patty, and Zach, all of you are amazing at what you do. I cannot sufficiently describe how amazing you all are. I am sitting in my new house with my new wife and we are absolutely thrilled to be in this gorgeous home. The children absolutely love it, my wife loves it, I love it! Yall made everything so, so incredibly easy! My wife and I absolutely love that yall made everything a breeze. From the time I got pre-approved to closing was 23 days! That is amazing! Thank you from the bottom of our hearts for everything yall did! I will recommend you to any and every veteran I know! I got the package y’all sent in the mail today and Sydney said it was one of the sweetest things she has ever seen! If yall ever find yourselves down this way, please come by and sit for a spell! Thank you, Semper Fidelis, and God Bless you all!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Ashly and heather make a dynamic team for veterans. They were very positive and encouraging even when moments very very trying. Thanks to these ladies. Veterans united have a strong team for veterans.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

I also want to give a special shout out to Holly for working with me to make sure all the paperwork and things I needed were turned into the right places on time. She worked overtime on my loan and did amazing! My entire team was the best and I’m so happy with how everything turned out and how smooth they tried to make the process

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

5 out of 5 Stars
Would Recommend

Wow, it has been a great pleasure having these guys on my team. What a great group of knowledgeable caring professionals. Thank you so very much for helping us make our dream of owning a home reality!!!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Brendan was great to work with. He was very responsive and helpful throughout the entire process.As someone who understands customer service in my profession, the service I received is what builds confidence in a company. I feel this team did an outstanding job!I will definitely recommend Veterans United to a fellow Veteran for their home buying needs. I have always heard great things from this company and I was not disappointed.Can’t say enough great things about Lance. He was on top of his game and was able to answer any questions I had. There was always follow ups to my questions to ensure I had received the information I needed. It is hard to gain confidence and easier to lose it. I have the upmost confidence in him and his team after working through this home buying experience.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

The whole team I worked with at Veterans United fid everything they could to make the home buying process as painless, and clear as possible. After the experience I had I wouldn't do it any other way in the future.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Robert Sweeton and Curtis Wiegand.I wanted to thank you two especially. My entire team was helpful and efficient, but the two of you specifically, are the heroes of my particular story. I could not possibly thank you enough. Words are fickle things, and it seems when we need them most, that’s when they don’t seem enough to encapsulate what it is we really want to say. My family has a home because of you. All the long nights that I know you had to put in to rush particular aspects of the process to suit my desires, all the long conversations answering all the questions that pop into my head all the time. Honestly, and truthfully, you two deserve recognition for how hard you worked to make my family’s dreams come true. Thank you does not seem enough, and yet it’s what I have. So from the bottom of my heart thank you.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
Photo submission from Ingrid M.

What a team to work with. Will tell all my friends searching for homes to ask for Chance and Hana. Can I say that they made it so easy, I feel like I am best friends with them, and would buy them a drink anytime, and I love them. And want to thank them again, and again.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I always wanted to buy a home for my family, but I could never get enough closing costs money, it did take a minute to get my credit in shape. To make a long story short I’m an American Veteran who served my Country proudly, so finally I mean finally I have the American Dream. I just want to say thank you to all that was involved with helping my Family and myself accomplish our Dream our forever home Thank you so very much from the Frazier Family

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

I cannot say enough good things about my team. They were the best.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

I wouldn’t hesitate to recommend Veterans United to friends/family, or to use you again for future refinance or home purchases. Well done.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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5 out of 5 Stars
Would Recommend

Promote Bert.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

If you'e reading this, don't buy a home with anyone else! Veterans United is the only place you need! They took care of everything and got me into a new home in 24 days! Thank you!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

This is the 3rd home I bought, and it was by far the smoothest process I have ever experienced. It was a great experience!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

More Reviews

See all 409,177 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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