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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,291 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I can’t say enough about Justin and Ellen. They made this process so easy for my wife and I. They knowledge and professionalism, they went above and beyond to keep us informed. Thanks

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

They did a really good job communicating with me and answering whatever questions that I had quickly!!

headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

This process genuinely could not have been better. Our Veterans United team was so quick and prompt, ensuring we got all of our ducks in a row so we could purchase our home and even CLOSE EARLY! In this market?? Amazing.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The ability to work online helped overcome many barriers.

headshot image of Mallory Take

Loan Officer: Mallory Take

NMLS# 2137746

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

With my old mortgage company I experienced so many difficulties and hardships trying to secure a VA Cash Out Refinance for my home. Unprofessional behavior, misinformation, lack of general communication, and frankly being made to feel unimportant or "less than". But here at Veterans United, the difference really is night and day... I have not experienced anything like I did with my old mortgage company. Nothing but professional behavior, understanding, empathy, along with great and timely communication. Because of this, I was able to finally secure my VA Cash Out Refinance easily and without any issues. Mr. Scott Hutto and Mrs. Blair Rael definitely made me feel important and put at ease any concerns I had going into this; I had already been so frustrated and fed up by my old mortgage company that I was almost at the point of giving up.... But they helped me through it all and basically helped me to believe that it was possible; and in the end it was! I will definitely be recommending Veterans United to anyone that I know in the future with home buying or refinancing!!!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Great team of professionals that made my refinance process flawless.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

2.5 out of 5 Stars
Would Recommend
headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

3.5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Matt and his team are very responsive and patient when working with customers. Will do business with him again!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

Wish to give a very Warm & heartfelt Thank You to Josh, Codi, Michael, Annie for working so diligently to make this home purchase come to fruition. From the initial contact with Josh to Codi, Michael & Annie, plus the rest of their team keeping the flow of information up to date & keeping our agent & attorney always current & well informed made the process so so much easier. As can occasionally be expected, any & all issues were addressed & resolved quickly & directly with excellent communications of all parties involved. The biggest hurdle became a mute point with the assistance of Michael & Codi corresponding with our attorney to resolve, and having a positive impact. Thank You All very very much for your encouragement, skills & professionalism making this happen.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

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5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

The whole team did a wonderful job and was incredibly helpful. Thank you all.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Great experience everything was fast especially with the online experience.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

1.5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

More Reviews

See all 409,291 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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