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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,005

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 428,005 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We love our new home, am thankful how easy, from start to closing, the process was! Thank you!

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

This process took a LONG time due to supply chain issues and the fact that it was a new build during on of the most impactful housing markets we have ever faced as a nation.
Leanna made the process seem seamlessly easy.
I was keep in the loop the entire process and questions and concerns were taken care of as quickly as the came up.
Even at the end when it was so close to us closing and a few financial issues with our underwriting process. Leanna and Kate were right there to explain my frustrations away.
I cannot thank VU enough for giving me this amazing team.
I also want to highlight our realtor that was recommended by your team. She was absolutely amazing through this journey.
I will recommend this company to any vet that I know who wants to buy a home.
Thank you for making me a homeowner.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

This has been the best and easiest home buying experience I have ever had!! Matt and his team were easy to work with and explained every step!!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

3.5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend

My loan team was great. It was my first time buying a home and they helped with every little bit of information I needed to get the process done as soon as possible.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend

Servicing from Veterans United regarding our refinancing loan was one of the smoothest evolutions. I felt appreciated as a veteran. All individuals with whom we interacted were extremely courteous, professional, and responsive to our queries/concerns. They also were quite proactive in anticipating potential hiccups and offered reasonable resolutions to each circumstance.On a scale of 1-10, I would rate Veterans United services as an 8.5. The reasons for not providing a 10 were two: (1) Misunderstanding and communications regarding refinancing with a trust which resulted in a 2-day extension with associated costs prior to closing; and (2) It took the Titling company a week from funding to complete payment to the creditors and we were not notified that it would take that long. Receiving a heads-up on the anticipated time to complete those transactions would have made a significant difference to us.....and would also have been OK.We absolutely would seek Veterans United's services in the future and highly recommend them.

headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

I was pleasantly surprised at how seamless the experience with Veterans United was. We are very happy with Kevin and Alexis and cannot say enough good things about them. We will definitely be recommending Veterans United to our veteran friends.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

This my second home burying experience with Veterans United and working with Janet and her team. All are absolutely the best at their jobs. They are professional, friendly and most of all detail focused during the entire process highly recommend

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

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5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Andy, Kim and Diana were an immense help throughout this whole process. They walked me through everything and made the process as painless as possible.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

I really thought that the commercials that I saw on tv were just like all the rest, just a bunch of hype to draw people in. I had no idea that every step of the way was going to made easy by the help of my loan team. From beginning to end this process was made more stress free than I could have ever imagined. Very grateful for all their help, and I'm glad to know if I need another home purchase in the future, I have a great place to go. Thanks again.

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

Super thank you & online hugs

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

The team was great thank you all for your help and support.

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

More Reviews

See all 428,005 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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