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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,001

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veteran’s United made the home buying process incredibly easy. As a first time buyer, there is a lot of information to take in at once. Each member of my team was thorough, knowledgeable, and provided every tool possible to ensure that we got our beautiful new house as pain free as possible. Would recommend 1,000/10.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

This is a very efficient and professional team. As a recently retired veteran, I am happy to know there are such dedicated folks ready to assist all our veterans in their VA loan process.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Tory, Justin and their entire team were a pleasure to work with from start to finish! They were welcoming, friendly, knowledgeable, and professional. I couldn't have asked for a better group to work with, and will definitely work with them again.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

The whole team was absolutely amazing to work with! They explained everything so clearly. We had a couple hiccups along the way but they did everything they could to get us through! Thank you so much .

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

I am so glad we decided to use Veterans United. They were professional, easy to reach with questions, and quick.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

You can’t forget about Chris Por. He was very helpful and kind. He gave my quick response times. Overall I had the best experience ever with buying a home. This is my 4th time buying a home and by far 10 out of 10 to Veterans United and the staff to help make this possible for me and my children! Thanks you everyone. Very appreciate from the bottom of my heart for everyone’s hard work to close this deal in 27 days!!!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

When we were first looking into purchasing a home we had used a loan officer our realtor recommended. It was awful she made us feel like we weren’t going to be able to purchase a home, her communication and response time was so slow. After working with her a few days and not being happy, we did some research and decided to talk to Veterans United. I am so glad we made the switch. After applying and talking with our loan officer John we knew we made the right choice. He was great at explaining everything and made us feel so comfortable. Everyone at Veterans United was amazing and made the process so easy. The website is amazing and we were able to do everything right from our computers. Moving is hard enough for military families I’m glad we had Veterans United along side with us.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

The most difficult part of becoming a home owner was taking the first step...The day I finally reached out to Veterans United..not having the first CLUE about how VA Loans work or how to buy a house with it was sincerely one of the best decisions I ever made. From that first call to the day we closed and got the keys to our new home
MY team guided us, patiently answered any questions and provided resources every step of the way allowing my wife and I to feel comfortable and confident in every decision made.
To my team: Shawnee Holsten, Amber Rice, Jason Moit, Jennifer Sutton, Ellen Bennett, and our agents Tara & Chip Pearsall (hope I didn't forget anybody) Sitting out on my back porch writing this I must be getting soft in my middle age. This is how I have to explain the tears that swelled in my eyes out of sheer gratitude and appreciation for making our dreams come true. Thank you from the bottom of our hearts.- The Walls FamilyTo my fellow veterans, If you are reading this and not sure if you should call...Just do it. You'll be glad you did.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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5 out of 5 Stars
Would Recommend

I promise you this comment will not make any commercial. I fucking love Jake and Kaitlyn. They helped me get my FIRST HOME at 23. I’m the first person in my family to own a home and it was a huge goal for me in my adult life. I will be working with these two again in the future.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

4.5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Gold stars all around. Avery dig help. Charles

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. My whole team was so easy to work with. Also they had so much respect for us Veterans.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Molly and the whole team was excellent!! They were always available and answered everyone of my questions. They made the process of buying a house stress free.

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars
Would Recommend

One thing I feel especially with 1st time home buyers is fulling go over the whole home buying process in more detail. Yes there are plenty of resources on the website, but getting all the info upfront and being able to ask questions right away is definitely helpful and less confusing. Also explaining upfront that cash is not able to be used for anything.
The other thing I would suggest is having more communication between real estate agent via email or 3 way phone conversations when it comes to things needing to be addressed with the sellers. It made it hard being the “middle man” going back and forth between the agent and the loan coordinator when I was asked to tell my agent I need this or that. Especially for the most part I wasn’t quite sure what it was for. I feel like being a “middle man” there definitely can be stuff missed or not delivered properly.
Personally I feel Crystaline should be the main contact with new buyers. She is very knowledgeable and was really great at relating situations and really able to break down the different processes. She is a very personable individual!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

More Reviews

See all 429,001 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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