They did not let me know about a crucial timeline on credit reports and it now has increased my monthly PMI and over the lifetime of the loan is over 4K more. I would look elsewhere for another company that is more on top of timelines and deadlines.
Response from Veterans United
Hi Campbell, It is our goal to provide consistent and personable communication to everyone we serve. Credit will need to be repulled if your process to close on your home exceeds 120 days. Conventional loans without a 20% down payment will require PMI to be paid but that does not correlate with your credit report. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your concerns. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Wonderfull.
Thanx for everything y'all did for us. We will always remember the team we were set-up with to accomplish the goal of getting us in our new home! YOU ALL ROCK!
Would definitely recommend Veterans United everyday of the week and twice on Sunday.
The process was very easy! The loan team kept me on track every step of the way.
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Veterans United is an awesome team whom provides a great service for people would love to own a home.
Super good!
First rate company and personnel.
It was easy. Everyone went above and beyond to help me.
