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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,554

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Maintained constant communication and assistance. Thank you 😊

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Such a wonderful experience and journey with Veterans United I really loved all the different team players in the purchasing process they really put some good thoughts into this to help the buyer purchase and transition into their home so easily and painless each of them communicating very well and showed support towards me I appreciate each of you!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

I love this company. Veterans United has given us so much. In fact this is our second time using Veterans United in three years.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
Photo submission from Shelbie W.

Cody and Corey was phenomenal. They made buying my first home stress free. Both of them were very knowledgeable and let me know what was going on every step of the way.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

You guys make the home buying process very easy. Thank you team for your support and I look forward to doing business in the future

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars
Would Recommend

On this purchase with Veterans United, we hit some major roadblocks. If we had been in a more competitive market during peak buying season, it could very well have cost us the deal. The appraiser was absolutely ridiculous. Her report called for around $5,000 in repairs which were entirely unnecessary, weren't safety issues, and had no basis in any building codes. I completed the repairs myself so the seller wouldn't tell us to go pound sand. The underwriters were just as bad. After over two months from a signed purchase agreement to closing, they dropped the ball two days before closing telling us we needed verification of occupancy requirements for a VA IRRRL. Anyone capable of reading the VA's guidelines for IRRRLs will tell you there are no occupancy requirements. How this escaped them I do not know. Veterans United would be doing a major dis-service to a veteran buyer in a market like California where sellers hold all the cards. The housing shortage is bad enough across most of the country that the decision to go with Veterans United could cost someone the opportunity for their dream home. I hope you guys can fix these issues.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

Excellent service and recommendations. Would advise anyone this service buy and listen to them!,,,,,

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Buying with Veterans United was a great choice, as first time home buyers the steam made the process easy and had no problems explaining questions we had, no matter how miniscule. We want to thank the team, and Veterans United. 100/10 service!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

1 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

A special shout out to Haley Patterson for all the guidance through this process. She's the best!!!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Overall I am extremely satisfied with VU with the team I worked with and the effort of each one!!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

3.5 out of 5 Stars
Would Recommend

My biggest issue was the need for all the superfluous documentation needed to get pre-approved. Especially if that documentation needs to come from military leadership that doesn't give a damn about you because I am getting out. Using the chain of leadership to communicate anything is impossible without jumping that said chain and hurting egos. Honestly the worst part is that I needed a leave statement and a statement from the company that singed up for a government program that said they wouldn't frie me after the program. The whole point of the program is to secure stable permanent employment. This delayed my closing causing the sellers and myself significant stress during the holidays.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
Would Recommend
Photo submission from Brian P.

Veterans United worked great for me! The team was able to keep me informed and ahead of the game all the way! Thanks again!

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Me saying that Alex, Johnathan, and Allie were amazing is an understatement. I don’t think me saying that they are a top notch team and are probably the pinnacle of the group would be surprising. Thank you team for the assist in making this process seamless and simple.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend

Veterans United is amazing! We couldn’t have asked for better! They were exceptional in every way along our home buying journey! Will definitely be back if we need them and refer to other veterans. Thank you, VU Team!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
Would Recommend

No complaints or comments, thanks.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

The entire team at VU did an amazing job. Maggie and her team were there every step of the way to make my home buying experience a great one!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

This is my third home home to purchase, but only my second using an agent. My first home purchase was in 1979, and everything was completed within two weeks. I was in my new home, and lived there for 42 years. My second home was in 2020, and I used the sellers agent to help me with my purchase. She was great and very fair with both her clients and us. We did not have all the "TO DO'S" list that we had today. This experience was eye opening since we had to obtain records we never thought about getting. We now have a copy of everything that was requested, and if needed in the future, I will be better prepared. Veterans United was very pleasant to work with.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

So far so good.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Great experience, Nate was awesome as well!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I couldn’t have asked for a better team to guide me through this journey. From start to finish, everyone I worked with went above and beyond to make the process smooth, stress-free, and even enjoyable.Allison Castro, my real estate agent, was a true gem. Her patience, expertise, and constant support made house-hunting a breeze. She answered every question, picked up every call, and worked tirelessly to help me find the perfect home.Sam Brown and his team handled the loan process with incredible professionalism and care. They broke everything down step by step, ensuring I fully understood what was happening at all times. They were always available to address my questions and concerns, and their dedication made financing my home seamless.Rachel, my Home Buying Concierge, tied everything together perfectly. Her proactive approach, clear communication, and attention to detail gave me peace of mind throughout the entire experience. She made me feel supported and confident with every decision.This team of professionals truly exceeded all my expectations. I couldn’t have done this without them, and I wholeheartedly recommend them to anyone embarking on the homebuying journey. Thank you all for making my dream of owning a home a reality!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

More Reviews

See all 419,554 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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