Going through Veteran United was great. Derek Russell was phenomenal with constantly touching bases with me regarding all the documents that were needed to get my husband and I pre-approved for our home. We got our pre-approval letter instantly.Derek Russell also make sure that his clients stay up to date on their Veterans United checklist. He is always available for any questions or concerns that a client may have.The home buying process went very smoothly. I was recommended by other veterans to go through Veterans United and now I highly recommend Veterans United as the top home lender for all military families.
Chris's team went above and beyond for us! The best group we could have hoped for!
As a first time buyer, Kollin King was very professional and helped explain terms and guide me through the entire house buying process. I do recommend him to other house buyers and new first time buyers.
Great experience, my VU team was awesome
Everyone made this process go smooth and helped calm any anxieties that could have arisen.
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Working with the Veterans United team was one of the best experiences I've ever had. From the very beginning, they treated us with respect, answered every question with patience, and made what could have been a stressful process feel manageable and organized.
Their communication was exceptional—they kept us informed every step of the way, explained each document and milestone, and were always available whenever we needed guidance. As veterans, it meant a lot to work with a team that truly understood the VA loan process and advocated for us throughout our home-buying journey.
Thanks to their dedication, professionalism, and genuine care, we are officially homeowners. I couldn't be more grateful for everything they did for our family. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly go above and beyond.
Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.
Hanna and Amanda were 10/10 in everything. Best experience ever!
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Heidi was absolutely amazing, she went above and beyond to get everything done and her team was magnificent !!!!
The staff made this process easy and enjoyable.
Jason's team went above and beyond to ensure all the paperwork was received and forwarded to underwriting.
My Veterans United team was great to communicate with. Too many times I was told the numbers were estimated based on their process. Once they tweak that process, the other processes and phases will go as planned. The new app is good overall. The mobile friendly views are good for their internal documents unless the document has a table. Hard to read outside government documents at the closing phase. I can not speak for long distance moves.
