Great help and communication
I had a great experience buying my first home with Veterans United. The whole process can be quite overwhelming, but they made it super easy by walking me through every step and answering any questions I had, Thank you Justin Darr and the whole team who helped me through the process. Look forward to work with yall in the future for house #2. Thank you!!
I normally dont write reviews unless I had a very terrible experience with that person or company, but in this case, I MUST make an exception.....Jeff Ferguson and his team was totally outstanding. From the moment Jeff and I spoke on the phone his professionalism and his character was revealed. Jeff did not talk at me, he talked to me, and that was after he listened to me. He spoke to me as if he and I were neighbors who see each other everyday and have conversations. And even though I qualified for a home loan with Veterans United, Jeff still gave me good advise on continuing to raise my credit score.
Im the type of person who is detailed and 'hands on.' I ask a lot of questions. I want to be involved in 'everything.' I want to know 'everything.' And I want to know everything when I want to know it. Even though the information is not available 'at that time,' I still want to know it 'at that time.' Jeff was super patient and very understanding. Not one time did he make me feel as if I was frustrating him or bothering him.
And then after all of that, his knowledge and detailed explanation of the entire process and the documents was outstanding.
I have to also mention Cole who I also spoke with a lot, and his professionalism and customer service was also amazing.
I honestly cant speak about any of the other Loan Officers at Veterans United, but I can certainly speak about Jeff Ferguson and his team. And they are awesome.
Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!
I was so happy that my process went very smooth and Holly was very good at what she does if you follow what she tell you ot will ho very smooth
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Outstanding. Closed on a home in 21 days. Huge group effort, 10/10
Justin and the team were very attentive and proactive with communication throughout the loam process. Justin and Mike were very available to walk me through the numbers, address concerns and work to achieve my goals. As a first time home buyer, I couldn't ask for a better team.
The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.
Amanda and her team were total studs, ready to answer any questions no matter the time of day
The entire team was there for us and made the process easy and were quick to respond to any and all questions m
Justin took care of all the hard stuff. Which gave me more time to plan my move a little better and releave the stress associated with moving. The process is pretty quick and easy, this is a good choice for veterans who want minimal stress while moving. Justin provided that
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My loan agent was hunter he was great. Really the whole VU team was kind and attentive. They made closing and everything in between easy and painless.
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
Amazing . Super helpful every step of the way. Even when things got rough and we had to take a break from looking the whole team stayed patient and positive and was there when we needed them.
