Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams
I had an absolutely amazing experience with Veterans United! I highly recommend them to anyone looking to buy a new home or refinance an existing one.
The entire door was great.
Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!
Precise, competent, and thorough!!!
Chace was amazing for us. He walked us through the whole process, reexplained things as we went, and was available anytime we needed him. Should we decide to buy another home or property in the future we will definitely be requesting to work with Chace again!
Working with Dustin has been an incredible positive experience. I felt heard and supported in completing the refinance process. I would highly recommend Veterans United due to the service Dustin consistently provides.
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Lots of logistical nightmares, and seller issues that delayed the purchase, but veterans united helped tremendously to keep things moving forward.
Great experience. Process was complete in a very timely manner. Staff was very courteous and supportive. Thank you for everything.
The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.
Liz and her fantastic team made it so easy!
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If you are a veteran looking for a home, Veterans United is the only real choice! Because they are veteran specialists. They know the veteran mentality and most of all they treat you with respect.My loan specialists Stephen Erickson and Brandon Willis were excellent! There are no words no describe their Professionalism, knowledge and understanding of my situation! The process went so smooth that I couldn't even believe it!
They held my hand through every step of the way. John Mowrey was phenomenal and always ready to help! The process was extremely simple and using the app for 90% of the work was so convenient!
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
John and Justin are awesome. I’m a returning customer and my main reason for using Veterans United again is because of how professional and proactive John is as a loan officer.
Always kept open communication. Answered every question that I had through the whole house buying process.
They were always flexible, and understanding 10/10 would recommend to my fellow co-workers, and friends.
