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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,634

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Ross and his team did an excellent work stated informed and communicative throughout the process

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

It was a good experience that went smooth and I would highly recommend.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4.5 out of 5 Stars
Would Recommend

Though it was very frustrating at times, mostly due to the government misplacing my DD 214 and not able to close sooner and with less cost, in all, the experience was good. Would definitely recommend to others.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

This is the third time we have bought a home and/or refinanced with VHU and I will never use another lender so long as I can help it! Too many good things to say to fully capture the depth and quality of service they provide from start to finish.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Overall, an outstanding experience with outstanding customer service m.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I’d like to thank Ryan , Olivia and the whole VU teams for making this the best experience for buying a home . Thank you for the support you proved us Vets .

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Outside of a little communication problem a few days before our closing date everything went smoothly and I had no complaints.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

THANK YOU for making this all happen so smoothly and quickly. We are in awe that this was made not only possible, but easy to accomplish due to your high standards of service.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

From the beginning Ryan was instrumental in getting us primed to be able to get the actual process started. From Ryan, Tommy,Preston, and Emily (Team Kennedy) we would not have been able to close in 23 days without the holidays squeezed into that so technically it was more like 20. I would recommend Veterans united to all my veteran friends and their families to use you. From my wife Lauren and Me Thank you ❤️

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

3.5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

The service was excellent from beginning to end. Everyone was professional, courteous and willing in every aspect of the process. I do appreciate all of your efforts and support in bringing this to fruition. Thanks very much. I will definitely recommend you to other veterans.👍🏾🙏

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

We enjoyed working with the team at veterans united! My wife and I have found our forever home thanks to the veterans united team.. a huge thank you to Jayden for making herself available at all times!! I highly recommend veterans united for any veteran looking to buy a new home!!

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend

Veterans United was a nice group to work with. Kept me informed what was going on with the loan process.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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5 out of 5 Stars
Would Recommend

Once again thanks for everything and I appreciate all the hard work and help.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

What more can I say! There're the best!!!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend

My husband and I have had the pleasure of getting to work with Aaron McMahon and the entire VU team. They have consistently done everything they can to ensure we get the best offers we can and we couldn’t have gotten our dream house if it weren’t for them. They fought for us as first time home buyers in a very difficult housing market and now we live in an amazing town that fits our family’s needs. We just refinanced within one year due to them too. Thank you all!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Thank you to the whole team of experts at Veterans United for making my experience easy and less stressful. Professional, personalized, attentive, and friendly team.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

More Reviews

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