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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,358

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

A huge thank you to the entire veterans United team that helped me out. As a first time home buyer that knew next to nothing about the process, I feel as though my team did a masterclass of a job at hiding me through the process and helping get my rate lower than the national average. Thank you again, can’t wait to tell my friends when it’s their turn!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

3.5 out of 5 Stars
Would Recommend

I have used VA loan before and the process was more smoother. This was very stressful and a times we felt like we were being given the run around.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United Home Loans and Don Smith’s team to anyone looking for a VA home loan. Process is so easy and can do right from your home. They lead you through the process and get completed with very minimal hassle.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Looking forward to future home buying issues with this company

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

If i ever buy another home i am definitly going thru veterans united, they are so organized and professional

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Thought buying my first home was going to be a nightmare, especially being oversees and the time difference. Once I got onboard with my team at Veterans United, that all changed. My team, worked with me night & day until I finally closed on my wife, and I dream house.
My team at veterans United, performed above and beyond to make sure I was on track every step of the way. My hat is off for the "OUTSTANDING" job they all did to make this happen.
Again, Thanks for everything
The Labdon Family

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
Photo submission from Pablo L.

I would highly recommend Veterans United.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The team as a whole did an amazing job. After looking for a home the past few years I had given up. But, I decided to try one more time and in trying again I came across Veterans United. They helped me learn an understand the process of buying a home and what went into buying a home. Smoothest process ever and within a little over a month, we got our home. I’m truly thankful.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Everyone was absolutely amazing. I had tons of support and guidance and now I'm in the home I dreamt of. Thanks to all you guys! An we absolutely loved the gift box for the cats they are nuts over the toy balls!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

The only complaint I have is understanding exactly what the homebuyer is responsible for as far as down payment I was told 5500 and thought oh that’s $5500 actually $5500 means after negotiating $3000 after the seller and paying $2000 earnest money so $5500 is not accurate. It was more like $10,000. that part I wasn’t so happy about.

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

I recently closed on my home with the help of Veterans United, and overall, it was a great experience. Aaron was outstanding throughout the process—quick to respond and extremely knowledgeable. Drew was equally fantastic, providing clear explanations and walking me through each step of the way. His ability to break down the more complex parts of the process was incredibly helpful, especially when it came to navigating underwriting.While I did encounter some challenges with the underwriting department, as I felt they requested information that didn’t seem necessary or clear, Drew went above and beyond to ensure I understood the reasons behind their inquiries. Thanks to his dedication, what could have been a frustrating experience turned into something much more manageable. Even though underwriting was difficult to work with at times, Drew's guidance made it all worthwhile.I highly recommend Veterans United, especially if you have a team like Aaron and Drew on your side!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

More Reviews

See all 412,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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