Was a pleasure to work with and made my refinance experience super easy and fun.
Cierra Jennings was my Loan Coordinator. She was AWESOME!!! She took care of everything I needed to get done and made sure everybody was on the same page. She stayed in touch with my realtor and the sellers realtor and kept them in line! Cierra Jennings was a true soldier throughout the whole purchase. If I could give her more than 10 stars I would have. Thank you too the whole team at Veterans United!! This team was the best! I just can’t say enough about how well they did. Noah, Cierra, and Heidi I give you a huge Thank You for all your help! I just wish all Veteran services would be as great as they are. The VA should take lessons from these guys! Veterans United actually cares about helping all veterans.
This is Jeremy C. Haynes. I recently connected Veterans United in my hopes of home ownership. I was immediately connected with Dezmond Perkins. He reached out to me via phone within less than 30 minutes of me contacting Veterans United. We had a pleasant introduction and conversation. He took the time to explain the who, what, why and how about Veterans United as well as his role and responsibilities and provided a thorough explanation of the process.I was not working with a realtor, so Dezmond introduced me to Peri Duncan. Ms. Duncan reached out to me and introduced herself and shared her background and experience in the home buying industry. Peri asked questions of me to best match me with the best possible home, taking in my desired location, price and features of a home most important to me. She made herself available, did her research on properties/builders, areas and incentives. She really fought for me to get the best bang for my buck. And she made sure the seller/builder keep their word. She handled things as if it was, we’re doing the home purchase.Once I selected a home for purchase, I met with Daniel. He walked with me hand and hand through the underwriting process. Daniel kept me well informed of the process and what was needed of me. Dezmond, Peri and Daniel throughout this process keep me well ahead of the game in the communication we all shared! We were all on the same page from Day 1 with one mission to accomplish.It is because of their knowledge, level of expertise and commitment I was able to successfully cruise through this process with little to no hiccups.This Team of Dezmond, Peri and Daniel is AWESOME and AMAZING. They really shined and represented Veterans United well with a service of excellency
Nothing else. Process was painful, but mainly because the sellers dragged on moving out of the house. Realtor could have worked harder in assuring The house was clean before moving in, it was a complete shit show!
UV was all others said and more...
The team that worked with us did a wonderful job and got the closing completed in record time.
First, I love the format of your survey 👍 overall the process went very smooth and quick!
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Would highly recommend and will use in the future
VU has worked with me for almost 2 years now. From non qualifying credit right up through closing on a $375k fantastic house.
Professional , fast service, made the entire process less stressful.
From start to finish they were there for me. No matter how many times I called or questions I asked, I got the help I needed. They helped make my dream of owning a home a reality.
I had an agent before Brandon hat was on the ball as well and crazy great!!!
Veterans united is the perfect way for achieving my forever home without the hassle or stress or anything of the sort. The team I worked with couldn’t have been anymore amazing then what they are. Thank you
Response from Veterans United
Oran,
Thanks for the rating. If you’d like to talk with a Client Advocate further about how things went, the Client Advocates are available 9am to 5pm Monday through Friday. Reach out anytime you need us. We’ll listen and help if we can.
Sincerely,
Kendra, Client Relations
I would like the thank everyone at veterans United for getting my fianc
Great job overall. The portal was a very helpful tool, everyone worked quickly, and I feel like I've established a good connection with the folks that helped me.
