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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,924 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,924 unfiltered reviews

Starting on Page 350 of 15,665. Return to Page 1

5 out of 5 Stars

If everything went as smooth as this, I don’t know why there is so much problems in the American Dream. For the few confusing things that were explained and handled respectfully, I would always recommend the team I worked with thru this entire process of home buying at Veteran’s United.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Very professional and helpful, kept me informed about everything. Would definitely recommend you to anyone..

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Brett, Donna, and Candace were great help

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The people at Veterans United worked hard from Pre-approval to closing with me and my Realtor agent.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Thomas M.

Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Will was exceptional.

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

Stephen did an amazing job! Ge always responded quickly to my questions and explained in terms easy to understand. He was always willing to run through numbers and go over different scenarios until I was confident. Definitely would recommend him to everyone!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

This the second time that I have utilized Veterans United for my home loans and it was a wonderful experience! Kayla was with me every step of the way and kept me well informed throughout.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Tyson and the team were amazing and communicated every step in the buying processes!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars

From start to finish I was kept abreast of everything! What a great team.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

The process was very clear. I had no trouble uploading the documents they needed and my questions were answered quickly.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Sam and my entire team did a bang up job. Couldn’t have been happier.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

From the first person to the last I have enjoyed talking to each and everyone. They were more than friendly they were more like family. Every time I would call or one of them would call it could be about business or just to talk. They would ask how I'm doing because they cared enough to ask and I also cared about how their day is going and to just talk. Everyone was knowledgeable about their job and would take care of business and care how I was feeling. LOVE YOU ALL and GOD BLESS

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

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Experience first-hand why 374,850 homeowners give us a perfect score!

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5 out of 5 Stars

Overall, it was a very positive experience. Communication was consistent, the process moved efficiently, and they did a great job keeping everything on track from start to finish.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Helped go through from beginning to end. Very professional and knowledgeable. Eric is great 👍

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

The process from start to finish was smooth; the communication from and with the team was great even when we ran into some issues, they were resolved quickly.

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars

Veterans United worked very hard for me and they were with me all the way step by step I have never had anyone care so much as they did and I have bought and sold homes before and dealt with lenders but my loan officer Steve bachman went above and beyond and so did his whole team. Never doubt the ability of this organization to help get you and your dream home.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

Very nice people to deal with,Very knowledgeable of VA Mortgages !

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Bryant was amazing through the whole process!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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