Communication was terrible. That's my biggest gripe
Response from Veterans United
Hey Curtis,
I’m really sorry to hear that communication fell short during your experience. You deserved to feel informed and supported throughout the process, and I understand how frustrating it is when that doesn’t happen. I’d like to learn more so we can see where things broke down—please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was very simple. Never knew how easy and stress free home buying was. Thank you V/United for the smooth transition!
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
It was a very friendly process during a very stressful time . They made the process so much better and enjoyable
Wonderful experience from start to finish.
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The VU team was amazing. They were extremely knowledgeable and kept my best interest at the forefront every step of the way. A phenomenal experience and highly recommend VU.
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
I couldn’t ask for a better team to help me buy my first home.
Josh and his team at Veterans United provided an outstanding experience during my home buying process. Their professionalism and knowledge made a process I was very stressful about, manageable and even enjoyable. I will rate them in the following areas of the process as:
Communication - 10/10
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
Made the home buying process as easy as possible
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Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
No problems. VU provided all the help I needed.
Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.
Yes, I definitely would they are Awesome!
The loan process was a breeze! Made super easy with the help of a great team!
My team were very professional, compassionate and very understanding concerning my limitations during one of the most stressful times during this process. They were very helpful by catering to my needs by making the process of buying my home relatively easy. I literally went from having to live out of my car that was inoperable to actually realizing home ownership! Wow you guys are the best. Thank you! Mr. John Thomas Coley
Awesome, awesome people. Great, quick experience. Generally quick to respond. Every response was exactly how you needed to hear it. Great people.
