Experience was great great ALL my team members were awesome experiences and kind GREAT JOB thank you
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
Josh Schultz is the absolute best, I wouldn’t have wanted anybody else to help me buy my first or any other home for as a matter of fact.
Highly recommend Veterans United for the home buying process! They were with me every step and had no problem explaining everything. Long story short, was supposed to close on one house but had to rescind the offer and start the shopping process all over again. The whole team kept checking on me and were very supportive through the whole ordeal.
On the Monterey side of things that was promise to me I did not get and nothing was explain to me
Response from Veterans United
Hi Timmy,
I’m sorry to hear that what you were promised didn’t match what you experienced, and that things weren’t explained clearly along the way. That kind of confusion can be very frustrating, and I regret that this was the impression you were left with.
Should you want to discuss further, I’d be glad to make time for a call. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Lake of communication, missed target closing date that was planned out 30 days. Last minute push to get information and documents was extremely stressful.
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
Every step of the way, I felt supported and valued. They treated me like family. I would definitely recommend going with VU anytime.
Yes, I really appreciated Veterans United promptness in responding to any questions I had. Again, the entire home buying process was a breeze! Great job guys!
Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.
Joel was great and stayed on top of the process of getting us financed. If we ever had a question, he was easy to reach and ready to answer.
