Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Brittney was amazing and kind! Matt was very prompt with everything.
Aimee was amazing. I reached out months ago and then chose the builders preferred lender to take advantage of some credits. They did done shady shit and I fired them. From Aimee’s initial contact she was warm, welcoming, and honest. It brought me back.
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We just sold our first house, and the purchase of our second home was contingent on the sale. Veterans United made the process seamless and excelled in communication and answering our questions.
I had a great experience working with Katy as my home loan officer. She was knowledgeable, responsive, and made the entire process feel smooth and stress-free.Rae, the loan coordinator, was also fantastic! She keeping everything organized, moving quickly, and providing clear updates along the way.I highly recommend Katy and her team!
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Both Laura and Rachael were great. Took care of all my concerns when they came up. No issues.
Kenny and his team were great! Always keeping steady communication and professionalism.
Had a great experience with Veterans United when purchasing a home. They stayed on top of the loan process while guiding me every step of the way. I would highly recommend to anyone that is in the process of buying a house.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
I had an outstanding experience working with Veterans United, especially my loan officer Drew, and the entire team throughout my homebuying process. From start to finish, Drew and everyone involved were professional, responsive, and genuinely committed to helping me succeed.Drew took the time to clearly explain each step, answered all of my questions (no matter how small), and made what could have been a stressful process feel smooth and manageable. Communication was always consistent and timely, which gave me a lot of confidence along the way.What really stood out was the team’s dedication and coordination. Everyone worked efficiently behind the scenes to ensure everything stayed on track, and thanks to their hard work, I was able to close on my home without unnecessary delays.I truly appreciate the support, guidance, and care I received. I would absolutely recommend Drew and the Veterans United team to anyone looking to purchase a home—especially fellow veterans. Thank you for helping make this milestone possible!
