Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,226 reviews
427 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,226 unfiltered reviews

Starting on Page 350 of 14,941. Return to Page 1

5 out of 5 Stars

Great team and they are always there to answer your my question and give great advices.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Everyone was smooth. My first home buying experience was great.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Excellent customer service from all staff members. They were always ready to help or answer questions when needed.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Dahlia A.

I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

I have already recommended this to another person.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Justin Darr did an exceptional job keeping us advised of which documents we needed to ensure our approval went smoothly.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

You are all so amazing! It"s hard to put into words how special all of your team made us feel throughout from start to finish. We also appreciate the hard diligent work all of you put in and for that we thank you all from the bottom of our hearts.
Madison," your team helped make a dream come true today".

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Ryan Hauser and Nick Whitworth made this process as easy as I could have possibly imagined. As a customer, a loan officer is a loan officer, but Ryan consistently told me exactly what to expect, gave me options of routes we could take, answered every question no matter if he was in office or not, and fought to get me the best possible situation. I was originally decideing between two mortgage company’s (VU and another) at the start. And when i thought i had decided to stick with the other, so i called ryan to tell him. And he said "no problem, i just want the best deal for you! and if that’s not with us i get it. Just send me over the quote so i can look it over and make sure that it’s actually the best deal" which is awesome! and a few days later he told me the downsides about what i was getting myself into, which the other mortgage company did not. It seemed to me, that if ryan needed to restart the whole process to get me a slightly more advantageous deal, he would have. Veterans United has continued to impress me time and time again and these two especially. If i were Ryan/ Nick’s boss, i would be so extremely proud to have them on my team. They’ve gone above and beyond every time i needed them to and then some. I will actively choose theses two no matter the hoops i have to jump through in my home selling and home buying journey in the future. Any one that asks me about buying a house i will first mentioned these two, and point them in the direction of Veterans United. Thank you again!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

Ready to see for yourself?

Experience first-hand why 356,180 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Photo submission from Contrisha T.

OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Thanks to Joseph Sepulveda and everyone at Veterans United my wife and I are now in our new forever home. All better need to reach out to VU and let Joseph Sepulveda and his team work their magic. Thanks to them we have a home also are real estate agent was Cathy Barge who was VU peared us with she was able to find are forever home she was a blessing to me and my wife Amen.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

The staff at veterans united made my home buying experience very easy and enjoyable

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Working with you guys was a pleasure, very simple procedure you made it easy. You kept us well informed and were easy to talk to. Very pleased with the service you provided.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

I should have used them sooner

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

Ready to see for yourself?

Experience first-hand why 356,180 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

GREAT JOB AND QUICK PROFESSIONAL AND FAST...NEVER SEEN SUCH FAST AND GREAT PERFORMANCE

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars

The United Veterans team was very professional and helpful getting my second VA loan. Their online process is easy to use and very informative.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
Photo submission from Ciara A.

Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

My experience with Veterans United was amazing. Everyone was very friendly, and willing to hold my hand through the whole process. They kept in touch with phone calls and through email. Loved it To-do list! It kept me on task. Thank you Victoria, Sam and everyone else who helped me buy my home!

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

I especially applaud my broker, Jacob. Mine was a more difficult refinance than most because my name was not on the original loan. There were many questions and pleas for help on my end, and Jacob was always immediately there to walk me through what I needed to do. I was VERY impressed that he never made me feel that I was a bother and worked with me as though we were a team and not like I was an outsider. Thank you, Jacob for everything

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top