Highly recommend. Very easy to work with and always kept me updated thru the whole mortgage process.
I was initially going with another lender, but after speaking to Nick and doing some comparisons VU won me over, glad i made the decision to go with you guys and highly recommend to other buyers.
I cannot thank Ta'Tiana and the entire Veterans United team enough. They provided exceptional service and made my less than linear process as smooth as possible !
My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.
Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing people to work with. Our original purchase and our refi were so easy for us. No issues at all. Communication is perfect.
My team did great! They helped me every step of the way and were fast to get back to me and keep me updated. Would highly recommend!
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Very smooth process .
I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Shawnee and her team was excellent!! They kept me updated on the progress of the loan. The to do list was great tool to make sure you were informed what was needed first the loan.
i have nothing but good things to say about my whole vu team they made the home buying process so easy, it was my absolute pleasure to work them all. special thanks to Kerry, Bradley, Derrick, Lauren, Josh, and 2 please forgive me if i left any one out you are all awesome.
best regards G.E.Satchell veteran u.s.army
This is the third time I've worked with VU for my mortgage needs. As always they've knocked it out of the park and it was super easy!
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Great team from top to bottom. Very personable which is amazing. Had answers when questions came up and if they didn’t know, they would push it to someone who would.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
Matt and Yohannes were a really big help. Thanks to them the entire process was smooth and professional.
Can’t thank them enough for such a positive experience. Will recommend them to other service members always.
Thank you
