Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.
I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
Easiest process ever. I was updated on every step, and told what to expect next. An extremely smooth flow from start to finish.
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Everyone I dealt with was fantastic! Amy was so awesome and would answer any question I had no matter the time. My whole team was great!!!
If we could give Aimee and Kat a score of 20 instead of 10 we would in a heartbeat. They cheerfully walked us through all of the steps needed to refinance our mortgage, always patient with our questions and always being sure we understood our options. Phone calls, emails or texts were always answered quickly. each time there was an item on the Veterans United check list of things we needed to respond to they made sure we saw it and followed through. As we were looking for our new home for a long time, they worked with us to keep our pre approval status current with a minimum amount of effort needed on our part. We’re very happy and very lucky we got to work with such a wonderful team from Veteran’s United.
OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.
Adam and Landon did an outstanding job staying on top of everything throughout the process and provide provided excellent communication! We were able to close my VA loan in 18 days. The portal, pre-approval and overall process was phenomenal. Thank you for all your help!
I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
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Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.
Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
