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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,277 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,277 unfiltered reviews

Starting on Page 350 of 14810. Return to Page 1 »

5 out of 5 Stars

The process was fairly painless, purchasing a home is never stress free, with the team I had I nearly was sleepwalking through it.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I want to thank Veterans United Zyeam for always staying on top of things and always keeping me Informed on all the Process since day one. Especially David Fields and Patrick Kelly..
I will highly recommend anyone that is trying to buy a home.
Thx again Team. Great Job.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Photo submission from Dahlia A.

I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My Loan Officer Kyle Bakker and his team are amazing. They took care of me through the whole process. They let me know every single thing that was going on as it was happening. I couldn't have asked for a better team!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Kris and his team are outstanding, I highly recommend them to anyone looking for a home loan.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

Excellent service!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Everyone was very helpful in the entire process, made it seem effortless. Thank you.chrisy

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

2 out of 5 Stars

Just send all the things I need to do up front. Stop adding things especially the day of closing. Made this home buying experience very stressful.

Response from Veterans United

Hi Jeremiah,
I’m sorry the process felt stressful with last-minute requests. I know that can take away from the excitement of closing. If you’d like to talk more about what happened, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Billy and DK did a fantastic job!!! They kept on top of things and made sure I knew what was going on and what to expect. I would recommend VU for your home buying needs.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Contrisha T.

OMG!!! The experience I had with Veterans United and my Loan officer Mr. Steve was an amazing experience. From the time I got pre-approved to my closing date I never felt I was alone in the process. I was made to feel like I was my loan officer and Real Estate Agents only customers. No questions that I had went unanswered. I would recommend my entire team to anybody. The whole process was just too easy to be true to me at times. I'm grateful for ALL the hard work that was put in to ensure that I got into my dream home.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

John, Jeremy and Emily were all amazing in their respective roles, they were so on point, never missed a call or an email and they absolutely did their best for me and my family I couldn't be more happy with Veterans United I love our new house! And I wouldn't have it without their help!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

There are many red flags to veterans united, and being skeptical is a valid first response. I was new to this process and could not have been more pleased with the service I received. What you get with this company is a dedicated team that will walk you through each step, and offer more support than you will ever need for buying a home. Not only do they understand the unique needs of veterans but they have the knowledge and specialty of using every advantage in your favor for your hard earned military service. I would gladly reccomend them to any gets unfamiliar with the process, and they are up to date with the technology to make this all accessible from your cell phone.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The entire team was brilliant, informative, professional and timely! Felt as if my great aunt was guiding me the entire time!! Warm, friendly and loving! And a special thanks to Lyndy for "getting her her hands dirty even when it was pouring down raining, lol!!" Thanks again

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Ciara A.

Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Dan was great as usual…this is my third time using Dan and Veterans United to buy a house. I can say with 100% certainty if there is a fourth time I will be back again.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars

Overall it was a good experience. I didn't know a lot about home buying as i have not had that experience in quite awhile. They were very helpful and patient with me.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Very efficient. Used VU before and will again.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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