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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,780 reviews
879 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,780 unfiltered reviews

Starting on Page 352 of 15,726. Return to Page 1

5 out of 5 Stars

The people at Veterans United are great. They know all that needs to be done to get you in a home using your VA benefit. A real pleasure to work with!

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

The whole team was easy to work with, explained in detail specifics and answered all questions promptly

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Loved working with Hannah and Ben. There was a snafu with the appraiser, but was not their fault. Will use Veterans United - and Hannah and Ben - again if needed!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Todd Keicher and Ben Lake were phenomenal in helping us buy our dream home. They responded quickly and answered all of our questions. VU's portal made the whole process very easy.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

3.5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

My only regret is not reaching out to them sooner. They made the entire loan process effortless—from our first conversation all the way through closing. Their responsiveness and consistent communication gave me complete confidence every step of the way. I can’t say enough good things about the entire team. Bravo Zulu!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

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5 out of 5 Stars

Working with Veterans United on the mortgage for my new home was pain free. I was kept apprised every step of the way. They let me know what they needed and in some cases where to find the info on the VA site.
I felt like I was part of the team always. They were responsive to my needs and reassured me that everything was on tract. I especially enjoyed working with Grace my personal concierge, who was available to me for all the non technical parts, but she was very helpful pointing me to additional resources.
Overall, one of the best experiences I have had! Thank you to my outstanding team!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Nate was the best part of my whole experience. He was very professional and extremely helpful.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

This was the best closing experience that I’ve ever had.. Thank you Moya, Cole, Celeste ( Chicago Title), and Richard ( Realtor)!!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Thomas M.

Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Great experience the team was very helpful and involved. thanks Charles And Nicole you made this easy and fast experience

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Tommy, Carrie, and Kole were an exceptional team and I honestly could not have had a better experience with them. They helped me and answered every single question I had. They even went the extra mile and gave me contact information to set up all utilities for my new home. If you have any one of them on your team, you are lucky to have them!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

I already recommended to a friend.Kyle and Jenny were so great to work with. They were friendly and capable and answered any questions I had promptly and with a lot of knowledge.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars

They made the whole process super simple and answered any question I had!

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

4.5 out of 5 Stars

The process could feel a bit frustrating at times with all the requests, but we understand that’s part of the job. They stayed in contact, checked on us regularly, and were always helpful when needed.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

All representatives were helpful, knowledgeable and friendly.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Working with Chris Rohr at Veterans United was hands down one of the best experiences I’ve had during the home buying process. Chris was professional, knowledgeable, responsive, and genuinely cared about making everything smooth and stress free from start to finish. He took the time to explain every step, answered every question quickly, and made sure I always felt informed and confident throughout the process.What really stood out was his dedication and communication. No matter the time or situation, Chris was always there to help and kept everything moving forward efficiently. You can tell he truly cares about veterans and helping people succeed in buying a home.If you’re looking for a loan officer who is honest, reliable, and goes above and beyond, I highly recommend Chris Rohr and the team at Veterans United Home Loans. Outstanding experience all around.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

The entire team was kind and helpful

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

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