This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.
Response from Veterans United
Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.
If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I have had the privilege to have Maggie work with me twice now and I can’t say enough good things about her…even after everything was closed, she has reached out to help me feel like I was somewhat important to her and the company…awesome person, awesome company!!! 20 stars out of 10!!!
Veterans United worked with me throughout the entire process of the loan. Their folks are on it! Everything was done online, when I had a question during the process I'd simply call or text my representative (Rob). They really made this experience a piece of Cake!
She help in all way
The whole process was easier than what I thought it would be. When the loan specialists would ask for something as long as I got it to them in a timely manner it all worked out well! Everyone I dealt with were polite and knew that this was our first time of trying to buy a home and they were patient!!! Absolutely LOVE LOVE LOVE our VU team!!!
Felicia, Jennifer, Tyler & Chris were all a pleasure to work with. NOT ONE of them made me feel like I or my questions were not important or that I was interrupting them.
I would recommend Veterans United / Enterprise to anyone who asks.
Excellent job guys!!
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Experience first-hand why 372,200 homeowners give us a perfect score!
Working on a time crunch due to my current home being sold Nick and Jake really stepped up to the plate and got me closed in another home in record time. Dealing with someone under the immense pressure to lockdown a new home with horses and cows they stepped up! I can’t thank them enough for delivering and making sure we met that timeline
This is the 3rd time I've used Veterans United. They are fast, professional and go out of their way to assist you during your home buying process. During the process, my mother-in-law passed away. The San Antonio office sent flowers and a card to my wife, offering their condolences. Joseph, my loan officer also made himself available over weekends when I had questions. During the process, he was on vacation, Miguel was able to step in seamlessly to assist with an issue with the closing costs that the title company was trying to make me pay, and got the issue resolved. Hands down, the best place for veterans to get through the home buying process.
Cory Peebles and his team was great to work with and he helped us through the whole process. Made the home buying process so easy.
Team was great, and very patient.
It was great working with Mike and his team, all questions were answered in a timely manner. The whole process went pretty smooth. Thanks Mike and the whole team at Veterans United !
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Experience first-hand why 372,200 homeowners give us a perfect score!
Corey and Nick are awesome! Any time I needed anything they were there to help me. I will recommend to everyone.
We highly recommend Veterans United. They work hard in getting the job done. They'll treat you with respect and answer any questions along the loan process. No question is a stupid question. They'll answer to your satisfaction.
Mike and team were very helpful with the whole process. Knowledgeable with VA and veteran specific questions!
Veterans United made this process very easy.
