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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

It was such a great experience as a first time home buyer and I’m actually going to miss our conversations with the Veterans United team. I’m very happy my new home and would definitely recommend this group of lenders because they treat you like one of they’re own.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

From A to Z we could not be happier with the experience that Veteran's United provided my wife and me in our pursuit of a new home.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Veterans United is a great option for your VA home loan when buying a house. I highly recommend going through them. James Browning was amazing with working with us and navigating us through the whole process.

headshot image of James Browning III

Senior Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Great team. Quick and attentive.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

The idea of being a first time homeowner was intimidating at first. Getting yourself into a commitment this big is nothing to be taken lightly. However, Veterans United ensured that the process was simply, quick, and educational all the way through. The agents that aided us understood that this was our first home, and they made sure to help us every step of the way. Our questions were answered quickly, and they were honest about the properties that we were looking at. I would definitely recommend them to any Veterans who are looking to buy, and we plan on working with them again down the road.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

I would strongly recommend this Team with Veteran's United. They are professional, respectful, and know their business! They act quickly and accurately making the process time move along efficiently and effectively. Great group of people to work with and would refer them to anyone with highest regards.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend

Fantastic experience!

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend

Working with Veterans United was a wonderful experience. Buying/refinancing a home can be stressful. Jake made is pretty much stress free.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Israel Tinoco

Loan Officer: Israel Tinoco

NMLS# 1851818

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
Would Recommend

Made the experience as seamless as possible. I would recommend to family and friends.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend

I would say through the hick up in the system and processes, this loan was a little more mistakes than the last two... The only thing that really annoyed me more than anything was not feeling as insurance rep was not truthful when I asked questions on policy. I feel he just wanted to close a deal or not admitt that he wasn't sure.It was just a total difference in quality of what I received in the past 2 loan experiences.However, I will still consider VU in the future.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

3 out of 5 Stars
Would Recommend

The APR isn’t a small item. Don’t shrug it off as just a cloudy detail.
The APR, reveals what you had to “Give” to get what you were promised from the beginning.
Beware of “discount points”

Response from Veterans United

Hello Edwin, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the points mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service and to personalize every experience as much as possible. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I cannot express enough how I enjoyed working with Veteran's United. Would recommend it to anyone given the opportunity. Everyone was just great to work with and very positive and encouraging throughout the entire process. Veteran's United was truly an unbelievable blessing to me and my family!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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