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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I will always do business with Bill and Veterans United :)

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

3.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

In the beginning, I didn't know what I was getting into when I filled in the survey and felt a bit wary in giving my details to a "random" website to buy a home. But Randelle called me immediately and after a short conversation she was able to settle my nerves on buying a home and the process. The VU team connected me with my Real-estate agent Jennifer who has been amazing from the beginning, Sam and & Ryan have been truly an amazing force to reckon when getting after the deliverables. They really did keep me focused and sometimes crazy with all the "to do" lists they kept stacking on me as I knocked them out more just kept coming LOL.
I was truly blessed to been assigned an amazing group of people, thank you so much for helping find and secure my first home as I return back to the USA.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend
Photo submission from Bobby P.

If your thinking about getting a VA loan I would recommend using Veterans United. They help you in a very professional way all through the loan process.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

See above comments about " my team."

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend

As a first time home buyer, going through the home buying process was stressful. The key is to have a good team. Having a team which those people know each other and having experience working with one another is key for a smooth transition throughout the process. A lot of of things were throw out each and everyday. A lot of confusing terminologies were put out. It was helpful that someone like Harry takes the time to txt or call regarding any questions or concerns. He and my agent Melissa Gates helped me and my wife buy our first home. We definitely recommend them.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Sean C.

This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Amazing team and organization. If I ever purchase another home, I would be happy to do it with the same team over again.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

I really appreciate how rapid all my questions and concerns were handled. The app was amazing and extremely easy to use as well. Overall a great experience that minimizes the home buying pains

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

3.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

This is the second time I've used Veterans United. Both times were profitable for me in saving me time, effort, and expense. Their website holds all the documents and is easy to use... and reuse. They guide you with a team of proffesional who answer question directly and concisely.
For this loan I waited to lock in my rate and saved about a point - I called in the "go code" and we locked at the best opertunity. This is the eighth house I've bought in my life and I've learned that it's not a process or the system that creates success - it's a talented person who cares and does a great job.
Nuff-Said,
M. Savi

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

Thank you to all of you that helped me. You did an awesome job. We moved in in less than two months, that rocks! Thank you.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend
headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Working with Veterans United, especially Shane, Erica, Becca, and Taylor, was an incredible experience. They made the entire home-buying process seamless, and we always felt like we were in good hands. We couldn’t be happier with our decision to choose VU again for our second home!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Thanks for all your help

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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