My team worked tirelessly to keep up with our process. I had no issues or questions that were left unanswered. Any time I requested a call or text from my team it was answered quickly with more information than I expected.
I have always recommended VU to my fellow Vets talking about buying a house.
The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.
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Derek Kriegshauser was incredible to work with. The entire loan process was smooth from start to finish with absolutely zero complaints. He was extremely responsive, knowledgeable, and made everything easy to understand. Communication was clear and timely, and I always felt confident things were being handled correctly. I couldn’t have asked for a better experience and would highly recommend Derek to anyone looking for a loan officer who truly knows his stuff and cares about his clients.
I would highly recommend this to any veteran.
David and Kara (and the website) made the whole buying process very easy for me. Excellent communication and uncomplicated tasking. And thanks for the unexpected “Home” sign!
Overall a perfect experience.
I highly recommend VU!
This is my second time using Veterans United. They work hard to support us and our needs!
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Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.
Evan & Matt were top-notch, made the process painless, and actually, it wasn't stressful at all. I would recomend these guys and Vetrrans United 100%.John H Richmand
& son JB
