Veterans United truly cares about Veterans buying homes. They tell you everything you need to know upfront. No surprises in the end. They have great tools on their website so you can run your own numbers, which is extremely helpful late at night when you're looking at potential homes. They have the best and easy website portal for you to access everything you need and it’s simple to send documents. They often call, email, and text to follow up which is great!!! Most importantly, they are very easy to get ahold of! Communication is key when you’re buying a home! They made this home buying experience smooth and stress free! We won’t be buying another house anytime soon, but when we do, we’re using Veterans United. They are absolutely amazing to work with! Everyone we had a pleasure to deal with was truly great! They stride for excellent customer service and they succeed 100%!
I can’t say enough about veterans united and the team! I have my dream home because of veterans united and they gave me the best home buying experience!
I never expected to be able to buy my own home. I started talking with Veteran's United with no expectation that I would be in my own home within a few months. Thank you so much for working so hard on my behalf to help me achieve this dream!
Working with Brian Bradley & his team was the best home buying experience. It was easy & they were there to answer our questions every time. LeeAnn was great also and I can say that.
I could not be more happy with the service I received from the entire veterans united team, chris Lunn and his team were amazing francis Sullivan was an amazing realtor and I would absolutely recommend each and every one of them to everyone I know! I was skeptical making the decision to use an online service but after talking with chris for our initial consultation I knew I made the proper decision.
We want to thank Veterans United, Tim Killday and their entire team for all the hard work behind the scenes. This was our 3rd time purchasing a home and it was the smoothest and simplest home buying experience of all.
Also, in addition to Dawn Plank, Tyler Lentz, Loan Coordinator and Jeffrey Thompson, Home Buying Concierge were great in answering my questions and providing information. An overall great team for a great home buying experience!
It doesn’t matter if is 2 dollars or 2 million. We only get to use this loan once on a life time.
Response from Veterans United
Hi Vincent, One of the benefits of the VA home loan is that it is not a one-time benefit--you can use it over and over again! For borrowers looking to use their VA loan benefit a second time, they may have to look into using second-tier entitlement. Second-tier entitlement is an option to use what remains of your entitlement for a new home loan. One of the quirks of utilizing second-tier entitlement is that the VA requires a minimum loan amount of $144,001, and depending on how much entitlement remains, there may be a maximum amount you can borrow on a VA loan without needing to bring in a down payment.
Eligible service members and veterans can seek to have their full entitlement restored once the original loan is repaid in full or use their remaining entitlement to rent out their first home and purchase again with no down payment. The way to find out for sure how much entitlement is available to you is to order a new Certificate of Eligibility from the VA, which can be requested via the online eBenefits portal, by mail or fax, or by a lender on your behalf as part of a home loan application.
We loved working with Kody. He's a rockstar loan specialist!
Amelia was fabulous
Veterans United helped us get into our first home! they make the process smooth and easy, I especially appreciate the web portal with the "to do list" it makes everything so much easier to get done.
Veterans United made our homebuying simple and stress free. I would reccomend VU to any veteran who's interested in purchasing a home.
I'm going to be honest, i closed several weeks ago and my loan has already been sold-off to PennyMac.
This is highly discouraging. If I had known the transfer would have been so abrupt, I would have went with a local lender utilizing the VA loan. Big thumbs down. Here's to hoping transferring to pennymac doesn't impact my credit score.
Response from Veterans United
I am sorry to hear about your frustrations and understand your apprehension Lawrence.
We do state the servicing of this loan is to be transferred on your initial LE (on page 3 of your LE) and that document is generally received at the very beginning of your loan process. Then it is stated on your Deed of Trust that was signed at closing and notified 15 days prior to the transfer via the Servicing Transfer Statement which is mailed out. We aren't set up to keep all loans for the long term, though, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans.
We understand there can be questions surrounding a loan transfer to a new company, and we want to emphasize that Veterans United staff are still here to support you with assistance if needed. If you have any concerns, please let us know! One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.
This is definitely the place to be if considering using the VA loan from my personal experience everyone I dealt with had great knowledge and had my family’s best interest in mind. They are thorough in everything they do and won’t hesitate to explain something until you know exactly what they are talking about. Thank you Veterans United I am more than happy with my experience!!
