I couldn't really ask for a better home buying experience for my first time, at least working with y'all. Had troubles with the seller's realtor, but that's not on y'all. Top marks from where I stand for consistency, timeliness, and professionalism from all parties involved from Veterans United. Thank y'all for your time and efforts in this matter. It was more than appreciated.
This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
What an amazing experience I had with Veteran’s United. Ken and my team did absolutely amazing and went above and beyond helping me through this process!
I had an amazing experience with Veterans Home Loan throughout my home-buying journey! From the beginning, the entire process was smooth, professional, and stress-free. Everyone I worked with was knowledgeable, responsive, and always willing to answer my questions and make sure I understood each step.As a first-time homebuyer and a service member, having a team that genuinely made me feel supported meant so much to me. They worked hard to make the process as easy as possible and helped turn my goal of becoming a homeowner into a reality.I’m extremely grateful for all of the time, effort, and guidance they provided from pre-approval all the way to closing. I’m officially a homeowner, and I couldn’t be happier! 🏡❤️If you’re considering purchasing a home, especially using your VA loan benefits, I definitely recommend giving Veterans Home Loan a chance. Thank you for helping make this experience such a memorable one!
I had an absolutely OUTSTANDING experience with Veterans United Home Loans! As a veteran using my VA home loan benefit, I couldn’t have asked for a better team to guide me through the process.My loan officer, Mike, was phenomenal from start to finish. His communication was excellent...he was always responsive, and he took the time to explain the entire process from soup to nuts. I always knew where things stood, what was coming next, and what I needed to do on my end. That level of communication made a potentially stressful process SIGNIFICANTLY easier.And it wasn’t just Mike...the entire Veterans United team was fantastic. Whenever I had a question or needed assistance, someone was there to help. You could really tell there was a whole team working behind the scenes to keep everything moving toward closing.If you’re a veteran considering using your VA home loan benefit, I highly recommend Veterans United. They made the entire experience straightforward, transparent, and as stress-free as buying a home can possibly be. Huge thank you to Mike and the entire team for helping me get into my new home!
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The team really went above and beyond. They made the process go smoothly and answered any questions that I had.
I love Tyler and his teamsamantha,Elizabeth thimas,Dillon Richard,libby,andrea all of them were wonderfully patient,never rushed me,explained everything ,always willing to help I give the a 5star rating ThanYou guys
It is really hard to speak to the loan officer.
Response from Veterans United
Hi Hae,
I'm sorry it was difficult to get in touch with your loan officer during the loan process. I understand how frustrating it can be when you have questions and aren't able to get the communication you're looking for.
I'd appreciate the opportunity to learn more about your experience. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Had a great team, felt informed and communicated with. Made the process much easier.
The whole team at the VA was great, answered all my questions, and communicated well. Jeff was amazing, and I 10/10 recommend him to anyone.
First of all Andy was a dream! That man answered every single question we had promptly and with detailed explanations so we’d understand the process. When things went a little sideways due to factors out of his control, he jumped on it and worked tirelessly to get things back on track. His knowledge and experience clearly made a difference and he made a scary life milestone much easier!
Very easy to do business with the Team. VU was very professional, punctual, and helpful. Ben was FANTASTIC!
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
I couldn't have hoped for a better group of people to help me buy a home. Thanks.
Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.
Great experience once again with the VU team! I wouldn't go anywhere else!

