Everyone was friendly, helpful and sincere. Thank you for making OUR DREAMS COME TRUE!
Everything was great and felt super easy! Thank you Veterans United
Thank goodness for people who care about making the buying process less intimidating. Thank you Mike and Tanner!
Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!
Although hectic at times, this was perhaps the smoothest move we’ve had, and we’ve moved a LOT!
The first team I worked with on buying my old home with tobey did great. This team didnt seem to be on top things, weren’t very responsive or have answers right away. Feel like I got robbed paying the cost I did for this service this time around. I will refinance as soon as the rates drop and will not recommend
From start to finish Nick and the gang
The delays and changing my targets for what was needed to close was absolutely ridiculous. I almost headed back to Michigan and left yall to yourselves.
Response from Veterans United
Hi Joshua,
I’m really sorry to hear about the frustration you experienced during your loan process. Delays and shifting expectations are incredibly stressful, especially when you’re trying to make everything come together for closing. I can completely understand how this situation might have made you feel like throwing in the towel, and I hate that it came to that point for you.
We aim to make the homebuying process as smooth as possible, and it sounds like we fell short here. We’d love the chance to dig into what happened and see if there’s anything we can do to improve moving forward. If you’re open to sharing more about your experience, please feel free to reach out. You can reach my client advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.
I entered the home buying process intimidated. Having never purchased real estate before I had heard plenty of horror stories. But every person I’ve interacted with from this organization has been the image of professionalism.
Lots of hurdles to get through and Marie was there every step of the way.
VA loans NJ are exceptional!
I appreciate all the efforts of the full team. It was a great experience.
This is our second time using Veterans United and the service and quality never waivers. They do all the can to help you get into your home.
So you want to make a commercial? Well I have the perfect agent for you, her name is Stephanie Nickell and she is ready to meet the world. How did our agent and loan team treat us? Have you seen the movie “Terminator”, well that is them in a nut shell. They stop at nothing and bulldoze any barriers that would prevent you from buying your dream home. I served this country for 30 combined years and Veterans United made me feel like my service actually mattered. Once again if you need to make a commercial about the most Gangsta home buying agent that is walking this planet, you know where to find her. Mic drop…
Great experience yet again!
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excellent team to work with made my first time buying a home easier
My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!
Veterans United went above and beyond to make this happen! Ryan was phenomenal, helped us at every turn, even in odd hours, and with odd requests. Excellent job it would not have happened without him, thank you!
Good job guys. No complaints
