Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,616 reviews
681 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,616 unfiltered reviews

Starting on Page 37 of 15,754. Return to Page 1

4.5 out of 5 Stars

Easy process, do everything from your kitchen table. Much eaiseir than my home buying experience 20 years ago.

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

Kris and his team were absolutely phenomenal and made the entire process extremely easy!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Working with Gabe and Maureen has been an absolutely pleasure. They are knowledgeable, professional and transparent. If you have a questions or concerns they will absolutely ensure all of them are addressed. They kept me updated every step of the process from me selling my home and purchasing my new home. Thank you so much for all you’ve done for me. I appreciate having a local VA loan office in the area, and how much easier it has been this time around. In 2015 when I applied for my first VA loan there was so much paperwork I had almost two boxes (hard copies) of everything. I love the new system of completing everything via the hub. Real time updates, never had to wait for anything. They were always just a phone call away! The best loan company I’ve ever worked with. Thanks for all you do for the veterans!! I will definitely recommend you to anyone!!

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Brad and team were absolutely fantastic to work with. Great communication throughout, thorough in their processes and reviews, and very helpful. Couldn't ask for a better team.

headshot image of Brad Mendosa

Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

Ready to see for yourself?

Experience first-hand why 377,132 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Andrew Dorris

Loan Officer: Andrew Dorris

NMLS# 2812450

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

My experience was incredibly soothing. Ken and his team took all the stress out of the process for me. I was constantly reassured and my questions were always answered in a timely manner. I appreciate the team I received and would recommend the or request them again if needed.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars

You guys were awesome, felt like I had to do more leg work than expected. But I would not hesitate to send you guys to a fellow veteran.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Mr. Colgin and his team was exceptionally professional. They helped in every way and answered any and all questions very quickly.

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4 out of 5 Stars

Karlie Clark did an outstanding job of helping us through the process. At times it seemed overwhelming, but she helped us get things into the portal which was hard for us.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

Ready to see for yourself?

Experience first-hand why 377,132 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

1.5 out of 5 Stars

I had to submit multiple documents more than once. I also kept having to submit documents from my other loan through the same company. It was ridiculous

Response from Veterans United

Hi Rudy,
Thank you for sharing your feedback. I'm sorry to hear how frustrating your experience was. I understand how inconvenient it would be to repeatedly submit the same documents, especially when you also had to provide information from another loan with us. That isn't the smooth process I want anyone to have.

I appreciate you taking the time to let us know about your experience. Feedback like yours helps us identify opportunities to improve both our communication and our process.

If you're willing, I'd appreciate the opportunity to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Lester B.

we enjoyed working with everyone thank you for everything.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

fast response

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Nick Laws keep me informed about all the things I have to do and follow and all the paperwork necessary for me to get the loan

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Ryan and his team were great throughout the entire process! I received multiple compliments from the seller’s realtor as well on Ryan and his team!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Amazing!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.