Thank you you are amazing..
Thank you a long but detailed process
Thank you!
The absolute best team for your VA mortgage!!!
Shelby and his team were outstanding to work with. This was our first home purchase and he was kind, patient and supported us every step of the way.
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Experience first-hand why 375,462 homeowners give us a perfect score!
Very helpful and knowledgeable reps. Everything went smooth with no issues. Great team.
Ali was great her communication and getting my questions answered made us very happy loved working with her
I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!
My team worked MIRACLES to make sure everything went fast and well. To be my first time in buying a house, it went well and smooth. Thank you so much..!!!
Jonathan and Amber are two amazing hard workers and my family and I extremely appreciate everything they did to make this happen
The team was very professional and knowledgeable. They kept to the time lines that were set and kept me informed about everything during the entire process. You guys are awesome!
Great service.
Fast, easy, reliable, friendly
We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!
Always the best!
They work hard to make sure everything is in order. They expidite the process to make sure it is done on a timely bases. Very firendly and awesome to work with.
1) read the fine print, because they will make sure they get their money, no matter if you get screwed.2) They inflate the number to make it seem better than what it really is. Trust me, go with Navy federal or USAA, for sure you’ll get a better deal.
Never again!
Response from Veterans United
Hi Luis,
Thank you for sharing your feedback. I'm sorry to hear you left feeling disappointed with your experience. I understand how frustrating it can be when the loan terms or costs don't meet your expectations. We strive to be transparent throughout the process, and I'm sorry we didn't earn your confidence.
I'd appreciate the opportunity to learn more about your concerns. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
