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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,160

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,160 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My team was the best. They made sure I knew what was happening every step of the way, and the communication was top notch.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
Would Recommend

Working with Veterans United was a very professional and efficient process! Dorian and his team were fantastic as far as communication and updating the checklist of things I needed to do. I love love love the checklist. It made it easy to keep track of what I needed to do and super convenient to upload whatever was needed through the mobile app on on my laptop! I am so glad we used them!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Going through Veteran United was great. Derek Russell was phenomenal with constantly touching bases with me regarding all the documents that were needed to get my husband and I pre-approved for our home. We got our pre-approval letter instantly.Derek Russell also make sure that his clients stay up to date on their Veterans United checklist. He is always available for any questions or concerns that a client may have.The home buying process went very smoothly. I was recommended by other veterans to go through Veterans United and now I highly recommend Veterans United as the top home lender for all military families.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Chris's team went above and beyond for us! The best group we could have hoped for!

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Great experience, my VU team was awesome

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Everyone made this process go smooth and helped calm any anxieties that could have arisen.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Working with the Veterans United team was one of the best experiences I've ever had. From the very beginning, they treated us with respect, answered every question with patience, and made what could have been a stressful process feel manageable and organized.
Their communication was exceptional—they kept us informed every step of the way, explained each document and milestone, and were always available whenever we needed guidance. As veterans, it meant a lot to work with a team that truly understood the VA loan process and advocated for us throughout our home-buying journey.
Thanks to their dedication, professionalism, and genuine care, we are officially homeowners. I couldn't be more grateful for everything they did for our family. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly go above and beyond.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Hanna and Amanda were 10/10 in everything. Best experience ever!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

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3.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Heidi was absolutely amazing, she went above and beyond to get everything done and her team was magnificent !!!!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
Photo submission from Lester B.

we enjoyed working with everyone thank you for everything.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

The staff made this process easy and enjoyable.

headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

More Reviews

See all 472,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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