Awesome purchasing experience. Other than looking for the perfect home, which can be stressful and out of the control of everyone, VU took care of all worries. Closing was a breeze, and they heloed schedule to get all the services set up in my new home. Cant recommend them enough. Nicole, Tara, Tandi, Kyle, the whole team was awesome.
Great experience from start to finish. My first time buying a house. My team made it a seamless process.
My loan officer was professional, responsive, and made the entire process easy to understand. I really appreciated the communication and support throughout the process.
Stephen Bash is the best. Veterans United and Stephen made my home buying process smooth and very easy. From finding my dream home to closing on the loan and receiving my keys took less than 30 days. Amazing work.
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Absolutely great experience! The team made the home buying experience really easy and even helped us out in making sure we could our expenses during our PCS. Honestly can’t recommend them enough.
Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!
Highly recommend Jessica Galvin at Veterans United!!!My wife and I recently closed on our home here in San Diego, and I want to share our experience working with Veterans United, specifically Jessica Gavin and Nicole Sedelmeier. We started this whole home buying journey back in 2023, and at that time we were already preapproved with three different lenders, so we’ve dealt with lenders and banks trying to sell us their products, pushing things we didn’t ask for, and not really giving us the information we needed. As first time homebuyers, we didn’t want sales pitches; we wanted knowledge, clarity, and someone who could actually guide us.Fast forward to this year, and we were struggling again with two different lenders. Communication was terrible. Loan officers kept changing – five times total – and every time we’d get an email saying someone new was assigned to our file. We were constantly playing phone tag, waiting days for email replies, and never actually connecting with anyone. We needed a loan team that wasn’t restricted to banking hours and actually cared about keeping us informed.Then we met Jessica Gavin, and everything changed. Our first introduction meeting with her set the tone. She wasn’t pushy. She wasn’t trying to sell anything. She didn’t make it feel like a business transaction. She asked what we already knew, what we didn’t know, and what we wanted to understand. Since we didn’t even know what questions to ask, she gave us a list of topics to start with. Each topic opened the door to more questions, and she answered everything clearly and patiently. We left that meeting feeling confident, like we finally found someone who actually wanted to help us.The very next day, we decided to move forward with Veterans United, and Jessica did not disappoint. We started a messaging thread with her to keep communication open, and she stayed responsive every step of the way from preapproval to fully underwritten preapproval. She provided estimates for every home we put an offer on, broke down numbers in a way that made sense, and made sure we always knew exactly where we stood. The service was honestly amazing.Two months later, when we finally went under contract, Jessica introduced us to Nicole Sedelmeier, her transaction coordinator and that’s when the final stretch began. Nicole handled the closing and escrow side, and she made everything feel easy. She was organized, proactive, and always ahead of deadlines. She walked us through the contract and loan process, made sure we understood every document, and kept communication strong the entire time. Nothing ever felt rushed or confusing. With Jessica leading the loan side and Nicole coordinating the closing process, our loan was completed within the 16 day timeline; and to top that off, we were clear to close in just 7 days. For first time homebuyers, that’s wild. With them, it felt normal because everything was smooth, organized, and communicated clearly.If you’re looking for a lender who’s responsive, knowledgeable, and actually cares about making the process smooth, I’d absolutely recommend Veterans United, especially Jessica Gavin and Nicole Sedelmeier. They made a huge difference for us.
Excellent service from Billy all throughout process.
I just want to take a minute to thank Eric Harmon for everything he did for us to make the loan even possible. His professionalism was absolutely remarkable. He guided us through every step of the way and ensured us that everything was going to be fine. ( Dennis the worry wart). He did everything he said he would do and plus some.Kudos to Eric we need more people like him in customer service. 15 stars !!!!!Sincerely
Patricia Menezes
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Veterans United and their team went above and beyond with my VA refinance loan.
Veterans United team are by far the best!!!
Veteran United, thank you for the very nice blanket with the personalized touch really love it.
Thank you also for making my family feel valued and appreciated and that you loved working to get us in our new home.
Veteran United is a 10/10 and I recommend it.
The Teasley's Family
I greatly appreciate how responsive and helpful the Veterans United team was throughout the entire process. We had a challenging transaction due to issues with the sellers, but the team went above and beyond to keep everything moving and make the deal work. They made a difficult process much easier for us, and I would highly recommend them to anyone looking to purchase a home.
I have now purchased 2 homes through Veterans United and both purchases went through effortlessly. Highly recommended. We've never missed a closing date, never had any issues with the homes I've purchased, and the team is very attentive. I really feel like I'm given the VIP experience every time. I look forward to my next purchase with them. Thank you Jon A and the entire team for being a trusted source for the biggest investments in my life.
