Thank you once more for all your help and for getting things taken care of!
Shannon Brown was absolutely a pleasant to work with. She always answered my calls and emails promptly. She definitely deserves a shout out.
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
Cole proved to be a great asset in navigating the process. Asli, left much to be desired. There were multiple instances of misinformation, confusion (on her part) as to how the process should progress, and overall Cole found ways to assist and move things forward while Asli's competency was questionable.
Response from Veterans United
Hey Thomas,
I really appreciate you sharing your experience. It’s great to hear that Cole was such a helpful guide throughout the process, but I’m sorry to hear that other parts of the experience left you frustrated. Clear communication is so important, and it sounds like we could have done a better job making things smoother for you. If you’re open to it, I’d love for you to connect with my team so we can learn more and continue improving. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
Everyone was great in responding to questions. The whole process was smooth.
I can't say enough about the experience that my wife and I had using veterans united. I will never use another mortgage lender!!!! Best group of people to work with!
All was Great 🙏🙏❤️❤️
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
Honestly so impressed by their attentiveness and willingness to find answers to all my questions and concerns. Such a great team to work with!
Veterans United was easy and the people were friendly.
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You guys were great and were very attentive to my families needs. Thank you all!
Thank you so much. I would recommend working with Mark or Josh to anyone.
Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!
