As usual, Nathan Jackson and his team are awesome. That's why I keep coming back. ;)
Flawless absolutely amazing process
VU did above and beyond what was required. They kept us informed at all times and provided timely reminders for needed data. Everyone at VU was polite, courteous, and knowledgeable.
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Bobby and the team were outstanding from start to finish! They were a message or phone call away for any questions or concerns I had along the way. The whole team was kind and considerate and went above and beyond to meet my needs. I could not be more pleased with my experience! I used Veterans United to buy my first home and again for this refinance and I have no regrets for either. Thank you Bobby and the rest of the team for helping me get here!
The crew from beginning to the end was outstanding. They were on top of every detail when I often found myself floundering and lost. Each staff member's expertise was a blessing and everyone was beyond organized, making the process seamless. I am so grateful and appreciative. What a team! Thank you.
I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!
VU was on top of every situation and issue that arise, and was proactive with potential issues as well.
Very professional, friendly and awesome staff!
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I so appreciate having an entire team of knowledgeable people available to help me through the home buying process. I've purchased 6 homes so I am not a novice; however, questions still arise and I was confident Karol and her team would be able to answer them and I was correct!
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
Sheldon and his team at Veterans United were absolutely incredible! They made the entire process unbelievably smooth and stress-free from start to finish. Their professionalism, communication, and attention to detail were second to none.
What truly set them apart, though, was the personal touch—they sent our family a customized care package that even included thoughtful items for our three dogs and our cat! That level of care and personalization shows how much they genuinely value their clients and their families.
I can’t thank Sheldon and his team enough for making this such a positive and memorable experience. If you’re looking for a team that truly goes above and beyond for veterans and their families, look no further than Veterans United!
I want to thank all staff at veterans united. Thank you!
They are all very helpful.
I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.


