Everyone was great and did their job properly besides the loan coordinator l, he made the process very difficult.
Matt Colgin was an exceptional agent, a 20/10.
Time, Lisa, Amanda, and the entire team assigned to our Loan were absolutely phenomenal. A lot of smaller companies wanted to compete by saying we’d feel “left behind” during the process and that communications would drop, but that was NOT the case with our Loan team. If anything. VU proved to not only bring the most honest and transparent team but also the most competitive rate. Every question we had (and there were many) was answered quickly, clearly, and patiently. Our family could not be happier with the team. Tim is personable and thorough, Lisa is professional with excellent follow up, and Amanda is bubbly and easy to talk to. The app is an excellent interface and made the entire process clean, efficient, and simple! We will recommend VU every time we’re asked!
Veterans United was recommend to us by our daughter (Air National Guard) and son-in-law (Active duty Air Force) who had just recently purchased a home as well. Jodi was always available and responsive to any questions and keeping with the long checklist of all tasks to be completed. No matter the time of day or night she always kept us informed of our progress and always seemed as excited as we were as we drew closer to the closing date. We were quite surprised and love the house warming gift we received as well. Thank you all for helping achieve our goal of obtaining our forever home!
The team was with me every step of the of the way and made everything feel a little less daunting.
My only beef was that the original preapproval stated conventional mortgage. Whenever things changed to fha, it made it difficult. All is good in the end though. Honestly, if I knew in advance it was fha, I would have probably stopped looking at the market altogether and simply concentrated on a rental, so its a blessing in disguise.
Although I didn't require all of the services offered, Veterans United can basically be a one stop shop for purchasing a home. They walked me through the process using a series of tasks to be completed and were easily available to answer any of my questions. Lance and his team are the best!
Sarah and the team went above and beyond to secure and help what I thought would be a house outside my dreams. She made it happen. Her and her team! Outstanding job! I couldn't be more happier.
The team I had helping me with refinancing was truly amazing, helpful and the communication was spot on.
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I have used Veterans United 4 times now and as always, they get the job done in the right way with no mistakes. Kendall Haun has been my loan officer all 4 times, he knows what needs to be done and that removes a lot of stress and worry from the financing process, His assistant Donna McDonald is always there to answer all your questions and move the process along. I recommend that you let Veterans United take care of all your home buying financial needs. I am glad that I called them years ago.
I had the best quality service working with Mr. Josh. He was there when I needed questions answered and helping to secure our mind about the ongoing process of home buying
Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.
The process was easy.
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This was my second time using Veterans United. Jeff Gordon and his team: Kathleen, Zachary are all outstanding people to work with. They all answered any questions I had, provided information so I was kept informed throughout the process, and provided information regarding services that I needed or may need at my new home. I highly recommend!
I would highly recommend Veterans United.
Michael Peters and Neisha White were outstanding and very patient. They were great with communicating every step and always kept us informed.
