Loan Coordinator Anna Barton was amazing!! Very helpful and knowledgeable!! Also, very personable, made me feel like I was her only client any time I spoke with her. It's awesome to be able to actually feel like part of the Veteran's United Family!!
My 3rd house that I have used VU and have always been provided excellent service. I recommend them highly
Communication on what military documents was needed was not made clear until it was to late. I had to switch to a conventional loan.
At the closing there was a glitch about the requirements to wire money to the title company. I asked Nikki and Steve on what was going to be needed on the day of closing and how to be ready. They did not provide that guidance. On the day of closing I was unable to wire money from my bank because I was not prepared. My bank will not do wire transfers on line. I did not know this because did not know to ask the question. I had to drive 3 hours to a bank branch on the day of closing to do an in person wire transfer. Not to mention it was me who was able to research and discover how to resolve the issue. I felt very alone, disappointed, and worried at the closing.
I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.
It’s unbelievable. Our first home purchase went pretty smooth thanks again.
I appreciate everyone who was apart of the process and helped me along the way. This was a very smooth and fast process. Nothing I would change about how everything went. Thank you everyone!
This process and this team were absolutely outstanding. As soon as we found the house, we were looking for they help take control and led us to the finish line. I can only offer my highest praises for this team and my utmost gratitude for everything they have done. Thank you all so very very much.
Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!
As a first time buyer, I can’t imagine the process being made smoother or easier. Great job, and thanks to Veterans United for all you do for veterans!
I had previously worked with VU during a recent purchase that fell through. I had a horrible experience with a different real estate agent KayCee Del Valle. She tried to railroad the process and eventually blamed me for cancelling the contract. She also attempted to keep my earnest money. But after I reported her to the state realty commission my earnest deposit was partially refunded. She however kept my due diligence deposit. I will formally report her actions to the state of North Carolina in hopes that her license will be either revoked or suspended. The house she was attempting to sell has mold and is not structurally sound. She lied about every aspect of the sale and condition of the home along with the responsibilities of a broker.
Just so thankful to you ALL...and MUCH blessings to you ALL during the holidays.
Our first time home buying process was literally as perfect as it could be. Everyone was super informative, answered all of our questions, and was there with us every step of the way. We loved their enthusiasm and how detailed they were when it came to inspections, the process and what would happen afterwards. We are incredibly grateful for our team and will absolutely recommend them to everyone.
Veterans United was great to work with and would recommend them to friends and family. Was very appreciative of the fellow coworker that recommended VU to myself. I do hope my loan stays with VU throughout the life of the loan and isn’t pushed to a secondary entity.
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The entire VU team was great to work with. Paige I think deserve the MVP seat here for her hard work and great communication through email.
I started looking for a veterans loan company on a Saturday night and before I could get finished my phone rang and it was Veterans United. After answering some questions then by Monday afternoon early my loan was approved, Josh did a great job dealing with me and answering questions and keeping me on the right path. All in all, I would recommend Veterans United to any veteran.
The entire team provided excellent support and assistance throughout this home buying process. I thought it would be challenging as this was my first home purchase and buying while overseas. However, I received an overwhelming amount of friendly and courteous support from everyone that made this extremely easy! Please extend my deepest thanks to Molly, Tiffany, Anthony, Sam and everyone else that ensured my family has a home upon my return from overseas!
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Veterans United was so helpful every step of the way. They gave you the feeling that even though you weren’t the sole customer they were going to put every effort to make you feel like you were their number one priority. My real estate agent said “I’ve never worked with Veterans United before, but that was the smoothest VA loan process I have ever seen.”
