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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,516

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 415,516 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I appreciate the effort and attention we received at all steps of our purchase. The Team was quite understanding of my text and email preferences and communication was top notch. Thank you all!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

4.5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Katie, Ashley and Kris were awesome to work with. Very happy with the overall process and help going through veterans United.Semper Fi!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

4 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

My team made the process so easy. I reached out for a simple inquiry about a loan and am in my new house smiling having nothing but good things to say about my Veterans United team and the Real Estate Agent they gave me upon request.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

After years of preparation to buy a home! The team was a great help and answered any questions that I had. Definitely appreciate everything. Thanks for being apart of my new journey as being a homeowner!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

I would and do plan a 10/10 recommendations to anyone i know and may know who will be looking for a home!!Best and smoothest experience I've had during this big and stressful time!I am very Appreciative and Great full!!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
Photo submission from Adam B.

It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend

Great team. They were very friendly, and helpful through the process.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Cindy does not just manage your loan through closing then good bye, she is there for the length of the loan. It is very nice to have some one there, and someone that actually cares makes it even better. Thank you.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
Photo submission from James A.

I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The underwriting was a bit lengthy but I think I understand that this is a process that has to be gone through my biggest frustration was trying to get the documents asked for sent back in that trying to take pictures of bank statements that came out fuzzy and having to retake them 20 times before they finally got through it was pretty frustrating but that wasn't your fault. Overall the general experience of the people I work with were absolutely exceptional and wonderful constantly reaching out to make sure we were well taken care of. Periodically sending an email or phone call to take my pulse to make sure we were happy I tell you I can't thank you guys enough for handling this.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Quick responses. Fast to answer all my questions.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Great work, great team, couldn’t ask for more.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

More Reviews

See all 415,516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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