So nice having a team of professionals making sure everything went smoothly. Made my first time home buying experience a great one!
I’m very pleased to report that my entire loan team delivered exceptional service but Aaron was PHENOMENAL! I truly had no prior knowledge or experience with Veteran’s United so to say that this experience exceeded my expectations isn’t enough. I’m grateful for all the knowledge that he willingly shared and his patience and calm demeanor even when things had my anxiety peaked. Aaron did all of this so effortlessly that I truly believe that this is his baseline standard of service. Thank you so much both Aaron Madrid and Veterans United for transforming my aspirations for homeownership into my family’s reality just in time for the Holiday Season!
If you’re still looking around for a lender, do yourself a favor and stop right here. I searched high and low. I only got spam calls, & unreasonable providers who only looked at my home purchase like dollar signs. It’s different here at Veterans United Home Loans. These guys are people who care. They only win if the service member and their families are absolutely satisfied. Do yourself this favor and let them help you close on your home. They’ll do EVERYTHING in their absolute power to make sure you’re taken cared of. You know what else? They make sure you are beyond secured. They ensure that ANY hiccup is found, addressed, and resolved. I cannot tell you how much easier I slept throughout the process knowing I had my team at Veterans United working tirelessly to get me the keys to my home. It doesn’t matter where you are in the beginning. What does matter is how fast you can get the documents to them. If you want it bad enough you’ll eliminate all excuses and get it done. If you don’t believe me, then try it for yourself. They will not disappoint. This year is the beginning of a beautiful forever for me and my three babies. I am forever thankful for Veterans United. Many thanks!Un d
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I highly recommend using Veterans United! Brittany and Eric provided excellent customer service and helped make my home buying experience a smooth and stress free process.
Thank you to Matt, Renee, and the rest of the team at Veteran's United for making the process of buying my 1st home so easy. We were able to close on the house 15 days early! Top-notch professionalism and customer service. I will recommend you and will definitely use your services again in the future should I need them. Thanks for everything!
Very professional company. Ms. Woodham went above and beyond to help the process of purchasing our home go smoothly.
Started out a little shaky, but once things got rolling, the communications got better. They definitely helped out and made the process less painful than I was thinking. Definitely appreciated it.
Realestate agent Susan Crawford top notch, Veterans United needs to keep using her. She is on top of every aspect of the Realestate game. Bottom line John Sullivan and his team to include to include Susan are outstanding
Nothing to add.
Perfect
Don’t hesitate to use this company
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I was fortunate enough to have the team that was assigned to me and a great realtor as well. Joe and his team were awesome throughout this entire process, 0 bad things to say about them. They were all very helpful. The online portion was very smooth and easy to use. Keep doing what your doing!
More hands-on personal approach, better means of contact and more up front with answering questions. Don't leave people guessing or wondering what is happening or nagging to attain answers to important information.
Response from Veterans United
Hi Wilburn, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
