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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,705

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Working with Veterans United was a fantastic experience from start to finish. The entire team was incredibly efficient, making the home-buying process smooth and straightforward. Their knowledge and dedication were evident every step of the way, and they were always available to answer my questions and provide guidance. I felt supported throughout the entire journey, which made a potentially stressful experience much easier to navigate. I highly recommend Veterans United to anyone looking to purchase a home!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Thanks to Kody, Katie and the entire VU team for working so hard and so fast to help me and my family to buy the dream home we have always wanted. They were so helpful and courteous and friendly during the entire process. I have never experienced a smoother home buying process as this one was. We highly recommend this team and VU for your next home purchase!
Thanks VU!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

As first time home buyers we had no idea where to start. The wonderful people at Veterans United walked us through the whole process, and explained every step in detailed but in an easy to understand manner. And now that it came down to refinancing, Veterans United walked us through it, and what I thought was a scary process went down smoothly. I’m so appreciative to our VU team Bill and Derick. I Highly recommend Veterans United!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
Photo submission from Kane L.

Jeff and his whole team were top notch and would recommend them to anyone I knew.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Veterans United was very helpful to me when I was trying to purchase a house, they walked me through everything and was always patient. Brittany and Michael assured me that I could do this and with their help I did.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Only negative aspect was the closing. The gal from the title company got to my house at 11:30pm on Friday night. I had to drive 5.5 hours back from Kentucky for work that day, and closing was supposed to be 6pm. I have a two year old daughter, and we had to be up at 5am CST (East coast time conversion), and we had to get out of bed when the doorbell rang and she called.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Veterans United is the best in the business. They provide top-notch service to veterans and non-veterans alike. The information portal through the website and app makes the process extremely easy to understand. Would recommend 100 out of 100 times.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

I truly have nothing bad to say! If I find myself looking to buying another home I would not consider anyone else!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
Photo submission from Erich M.

Veterans United was very proficient, professional and most importantly friendly in ensuring that I received everything that I had coming from my first time buyers experience. My loan officer was very awesome and quick and competent at what he does.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

"I had an outstanding experience with the Veterans United Home Loan Team. Their dedication and professionalism made the entire process smooth and stress-free. They guided me through every step with clear communication and genuine care. Thanks to their teamwork and resilience, I was able to secure my home loan without any hassle. I highly recommend them to anyone looking for a reliable and supportive home loan team." Thanks Brie and Por

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

4.5 out of 5 Stars
Would Recommend

could not have done it without them. thank you V.U.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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5 out of 5 Stars
Would Recommend

The whole experience was good with all the people I met and worked with. Best of wishes to all. Take care...be safe

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

3.5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from Albert A.

I felt comfortable seeking the services of Veterans United because l felt they understood and knew the process involving VA home purchasing process. Although, l ended up using a different loan option the transition was seamless and l particularly felt at ease because l was kept updated at all times.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

When I contacted Veterans United I really wasn’t expecting an approval. I felt so defeated by this other program I had been working with for approximately 6 plus months, and had actually gave up on becoming a homeowner. I thought what’s th worst that could happen, besides hearing “no” again. All I can say is God, and Mr. Andy and his team. I sent the required documents, and was approved. My testimony is a true Miracle. Thank you God!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

There is no need to change a thing. It looks like all the right people are in place, all of whom are on the same page and supportive of each other.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I COMPLETELY amazed with the level of customer support I received from Suzann Richerson and Morgan Reyelts!!!!!! These 2 went ABOVE and BEYOND customer service to make sure that our loan went thru and got APPROVED!!!!! I would HIGHLY recommend these 2 ladies to ANY veteran that needs assistance!!!!! IF I ever need any type of loan again, I WILL be calling Veterans United Home Loans and asking for Suzann and Morgan to assist me with the process!!!! THANK YOU VU for helping us refinance our home!!!!! We are TRUELY HAPPY with the support you gave us and now we have a home that we are happy to call "Our Forever Home"!!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Veterans United and Team, were, from the first phone call to closing, one of the most professional and friendly groups I have ever worked with.
Without a doubt, if/when I can I will certainly suggest this company to any and all.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

More Reviews

See all 412,705 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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