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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,086 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,086 unfiltered reviews

Starting on Page 3845 of 14,903. Return to Page 1

5 out of 5 Stars

THANK YOU ALL DEEPLY

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

These guys had my back from start to finish I am so glad I went with VU

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

5 out of 5 Stars

Jacob and the team touched my heart.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Robert and Julie were absolutely AMAZING! They were with me every step of way. Julie worked hard to move my closing up since the lower level where I was living flooded due to severe weather. Everyone should have a Robert and Julie on their team!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

3.5 out of 5 Stars

Jeff Magsamen is a standout guy! He answered all my questions and made my home buying experience easy and comfortable!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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Experience first-hand why 355,208 homeowners give us a perfect score!

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5 out of 5 Stars

All of these things above are or could be expectations of any customer. What blew me away was when I experienced a fall from my horse, was injured, the crew took time to send a get well soon card and called to make sure I was doing well. This speaks to the personalized service and attentiveness of the group to each customer.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

EMMETT was very attentive to our needs. He quickly responded to our calls and emails. He never made us feel as if we were a bother. No question was a dumb question. KAYLA was attentive and very responsive as well. Everyone did an outstanding job. Also, I appreciate their care for me when my sister was killed in a car accident. Emmett and the team didn't have to show concern but they did. I will never forget their act of kindness.
Diannia and Eric Miller

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Veterans United was very helpful throughout the home buying process. They made everything so much smoother and faster. They made it possible to accomplish one of biggest dreams, owning a home! I can’t thank them enough for all of the help they were! Very satisfied and happy! 100% would recommend !

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Justin and his team were courteous and professional throughout the entire home buying process and I would go through them again.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

If you are in need of a patient, professional and caring team-Veterans United is the answer (particularly Colin Park and his team)!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Chris and the team did very well! Everything seemed to go very smooth and they were on top of things. Whenever we needed to sign a document it was a very easy process and if we had questions we could easily get ahold of someone on the team and discuss.We were appointed an amazing Realtor as well. He was knowledgeable about VA Loans and I think his work also made this process very easy and even enjoyable.I would strongly recommend using Veterans United for a Home Loan.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars

I would recommend Veterans United to anyone purchasing a home with there VA benefits. They are kind, considerate, patient, and very helpful. They will take care of everything they can and walk you through the things you have to do.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

Ready to see for yourself?

Experience first-hand why 355,208 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars

Overall I was happy with the process but was a little disappointed with the lack of communication during some of the rockier parts of our purchase. My closing date changed 3-4 times due to external factors (VA appraiser, water test results, etc.), but the information was very slow to come to me. I oftentimes had to reach out to my coordinator for information.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

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