Holli and I were so pleased with Veterans Home United. My team rocked and will definitely recommend to our friends!!
The whole veterans united team that worked with me. Jessica, ashley, and sarah were all extremeley pleasant to work with. They handled everything and as soon as sonething new came up they relayed the information back to me ASAP i would highly recommend these people for anything
Only issue I had was changing people(I.e. loan officers) during the process. Other than that everything went better than I could have hope for for my first home buying experience.
Wesley was outta this world, I would definitely recommend to family.
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The VA needs to work with better more honest appraisers. The appraisal came in very low because the person lied about the heat in the home. When we called them out they then claimed the heat didn’t work. Our closing was delayed because we had to have the seller contact an expert to validate the heat worked.
If I buy another property, I will ask for Josh and Kayla.
The team that worked with me was exceptional! I would recommend using Veterans United to any of my fellow service members.
We shopped around for a few different lenders and at the end of the day veterans united and team members put up the best deals and best customer service.
Was a long haul everyone kept there professionalism and continued to communicate and work together.
YeeHaw
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Although buying a house for the first time was really exhausting and stressful, my entire VU team and realtor made the process better Han I could ever have imagined. They were very responsive to any concerns or questions I had and provided me with outstanding service.
Good experience, but not great. Underwriting wasn’t as responsive as my MLO. They also chose to fund the Monday following closing on Friday that threw a wrench in the process. Previous owner was expecting his money Friday, I was trying to move out of my place I had to be out of by Sunday and the owners didn’t want us moving until they were paid. I think we could have closed earlier. I think some of documents were excessive I had a local MLO look at my documents and they could have gotten me approved without the other things. Out of respect for Aaron’s hard work I decided to stick it out. I’m on the fence about having my fellow veterans use it if the process is the same for them. I think a local office would be easier to go through.
The real estate agent veterans united hooked me up with was top notch I couldn't have asked for someone better than Frank. He wasn't pushy about trying to take me to my limit of borrowing, he was able to set up about 14 homes for me to look at in a 2 day window, and he explained things in a very simple manner.
Donald was really good for a mortgage officer, nothing bad to say about him. His team I wish they would've been more knowledgeable though. They'd reach out all the time see how I was doing but I had a question a few times and they didn't know the answer and said they'd reach back out, but didn't. I had to call Donald personally and get the answers.Overall, very happy with Veterans United and their service.
We are very pleased with everything our team did for us they are truly amazing thank you to everyone involved
