Wish I knew the exact closing costs sooner
We were so nervous to transition from military to civilian life. Veterans United was there for us every step of the way. We appreciate the hard work, and it was nice to have a team we could trust for buying our dream home!
The entire process was easy thanks to them. I would use and recommend Veterans United to any veteran that is wanting a home loan.
I felt sooooooooo elaborated with Veterans United. The videos keep you informed on what's happening next and just an overall explanation of what is to happen within that step. I WOULD HIGHLY RECOMMEND veterans united to anyone who is looking to buy a house. The went above and beyond my expectations, even researched the untilies in my area and schools. I Will DEFINITELY use them again buying or selling a house.
Veterans United Loans was very good regarding information and service to the customer.
However, the Veterans United Insurance section needs instruction regarding the importance of returning telephone calls from the customer and/or just a follow-up contact as to inquiring if the customer has any questions. It was a toss-up whether to go with Veterans United Insurance or Armed Forces Insurance (AFI). I went with Veterans United primarily due to cost. Once I made that decision, the Veterans Untied Insurance associate failed to return my call and I never heard from him again (commission made--now move on to the next customer). However, the AFI associate continued to make contact with me as to how she could have improved her service. There was nothing wrong with her customer service, AFI was simply a bit more expensive than Veterans United, but her customer service surpasses that of Veterans United. I have waited for the dust to settle regarding the closing of the house, in order to re-evaluate my Home Insurance selection. Even though the AFI cost is more, I now find myself trusting their insurance associates more than Veterans United. I will probably terminate Veterans Insurance and pay the extra cost for the trust I have in the AFI insurance associates.
See above
Ready to see for yourself?
Experience first-hand why 360,618 homeowners give us a perfect score!
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Ready to see for yourself?
Experience first-hand why 360,618 homeowners give us a perfect score!
Ryan and Alison were so great at walking me through and helping me understand each step of the process. They were also available to answer any questions I had (and I had a lot!) and always responded quickly. I couldn’t have asked for a better team to work with or for a better experience!
1st time doing this, and I did not feel confused at all all. You guys made this a very easy process and I am grateful to have work with you.
Outstanding from start to finish ! Despite delays related to the pandemic, Jose remained calm throughout. He reassured us when needed And more importantly, was on top of the financial status in regards to rates to correctly advise us throughout the 2 year ordeal. Then he Orchestrated the last leg of the race to allow our loan to go forward in a timely matter… thank you Jose!! Thank you Kat!
I have worked with several mortgage companies in the past but, Veterans United has the most knowledgeable and professional personnel I have ever had the privilege to work with. Mike dropped.
