Buying my first home through Veterans United was truly the easiest part of my PCS move. They helped me navigate the whole process and had answers for questions I hadn't thought of!
Our closing date was changed without notifying us from Oct 2 to Oct 6. Had we been informed of a delay due to missing documents, we would not have had to make the family compromises including a family funeral and we could have left a few days later. It didn't matter who fault it was that documents were missing, it was Veterans United who did not inform us of the delay.
Response from Veterans United
Larry, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I couldn't have asked for a better team. They tirelessly worked on my loan to ensure I closed on time. I am so impressed with everything and would seek them out in the future. It was an incredibly personal experience that I am very grateful for.
We really appreciated the patience and attention to details from everyone!!!
Great experience!
Amazing loan team. Helped us get into our first home with little to no stress. They definitely knew what they were doing would absolutely recommend.
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The only thing that set me back a few hrs was they forgot to put down I would be signing for my husband with a POA. But it was settled and was able to still sleep go that day. But took all day. Overall I was pleased with everything else. They worked around my busy work schedule
You Guys are the greatest, any Veteran looking to buy a home this is the place from start to finish.
This was just the best experience. The website is amazing, as was everyone I worked with -- just amazing. The process was seemless yet very thorough.
Choosing Veterans United was an easy choice when it came to my first home buying experience. From the moment I made contact to the very end I knew I was in good hands. They made it a very easy transition from renting to buying everything from utilizes to moving trucks Veterans United did it all, I cannot say it enough thank you all. I am proud to wear my Veterans United T-shirt to show the world and claim my own space with the flag kit you guy provided. Again thanks, every single one of you.
I've heard horror stories from realtors and veterans across the nation regarding difficulties with VA loans; foremost the demands of VA loans. I've had nothing but the opposite experiences with Veterans United. The "demands" were nothing more than common sensical requests that have varied state to state.
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Experience first-hand why 358,273 homeowners give us a perfect score!
This experience was a lot easier than we though it would be, we felt very cared for, met our needs above and beyond expectations, and I greatly appreciated the help with setting up utilities.
Harry was truly wonderful!!! I would choose him again and again!!
Veterans United is by far the best group of people you will ever have on your side from the beginning till closing they made this so easy for me if I had any question they were on it with answers and suggestions if I asked. They looked out for me and my interest and made it so easy. I've bought 2 houses previously and it was somewhat stressful at times with everything a new homeowner has to do from documents I provided to insurance companies to settings up cable an internet and they made it so easy with everything right there in my face and instructing me on how to do it with apps on my phone I never had to leave my house are worry about anything the information was there and a person from my team on the phone helping with anyquestions I had.this group of people are professionals at there jobs and care about their clients. It's almost like a good friend was with me and I trusted them to take care of us and they were there. If ever I buy another house they will be on side 💯 % of the way. Thanks Veterans United and the team of friends who made it possible with such ease.
PS: not to mention the money they saved me. THOUSANDS
