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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,630 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,630 unfiltered reviews

Starting on Page 3938 of 14,855. Return to Page 1

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
headshot image of Ryan Trotter

Loan Officer: Ryan Trotter

NMLS# 2137396

5 out of 5 Stars

Chad Bowman's team is great. Someone always picked up/followed up on issues.
Chad & Ryan run a very smooth & in sync team. A lovely group of professionals who are knowledgeable about veterans & veteran benefits. & loan process

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Thank you so much for making this dream a reality! I never thought this day would come so early! I’m truly grateful for all the help and support!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Chris has been amazing. He answered every question we had, calmed our anxiety when we were overwhelmed and over-thinking. Very easy to work with! Would definitely recommend Veterans United!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

1 out of 5 Stars

I have been through more than a few VA loans. This by far was the worst! I'm not referring to the 6 weeks it took for an appraisal either. I was given bad advice about locking in the rates but that's on me. The underwriting team was incompetent at best, I could even use the phrases, misfeasance, malfeasance, and nonfeasance to describe what I experienced. Don't get me wrong, Dave and Taylor were nice enough people, they just didn't carry through with any of our concerns. The story goes on..............

Response from Veterans United

Michael,

I’m sorry the experience you had was less than ideal and appreciate your feedback. We take pride in delivering exceptional homebuying experiences and know they don’t all turn out that way. It's those times your feedback highlights how we can do better for future Veterans. The Client Advocate team is here for you.

We thank you for letting us serve you all the same and wish you the best.

Sincerely,
Kendra, Client Relations

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Veterans United was absolutely phenomenal. It made the homebuying process so so much simpler even our closing agent was an absolute love because of a hybrid closing we were in her office for 15 minutes because of Veterans United unlike the usual one hour process. Highly highly recommend Veterans United to any and all veterans looking to buy a home.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The service provide by my team was great! I as well LOVED my gift i got from them it was thought out! Love the touch with the dog toys and treats!

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of

Loan Officer:

NMLS# 415841

5 out of 5 Stars
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars

The entire team at veterans home loan was great, very friendly and knowledgable about the home buying process. Would choose them again in a minute😁

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
headshot image of Solibel H. Ramos

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

3.5 out of 5 Stars

We were simply told too many things that were wrong and had to be adjusted later including an additional $14,000 we had to come up with 2 days before we were supposed to close. Documents that were sent days earlier we were told couldn't be opened - that's fine, it happens but why are you telling me 3 -4 (or more) days after I sent them. Kyle was very nice but too many dropped balls.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars

Kelly and Laura both were extremely helpful throughout our home purchase.
I have gone through Kelly before to purchase other homes. This latest purchase though was definitely a challenge for everyone involved because of the “uniqueness” of the property. I couldn’t imagine working with anyone else to buy a home. Kelly and her team definitely make the process less of a nightmare.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

This team made my first-time home buying experience remarkably simple, easy and quick. I could not imagine a better experience with any other team. I highly recommend!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars

Everyone was super helpful. It was a pleasent experience.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Nothing more to say - everyone was awesome and helped streamline everything extremely effectively!

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars

I really appreciate the hard work of the Veterans United team.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Veterans United is a cheat code for home buying.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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