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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,817 reviews
805 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,817 unfiltered reviews

Starting on Page 3950 of 14,928. Return to Page 1

4 out of 5 Stars
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

1 out of 5 Stars

By far, the worst experience with a bank in my life. Bank's people, policies and processes nearly cost me my dream home as closing took 9 weeks, despite my financial health allowing me to pay cash should I have chosen to do so. Definitely would not recommend.

Response from Veterans United

John,

We appreciate your feedback and apologize things took a bit longer than anticipated to close. I understand how stressful these delays can feel on top of everything else you’re working on for your loan. Our Client Advocate team is available and here for you from this point forward. If you want to discuss your experience further or need help with anything else, please reach out and we’ll help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

4.5 out of 5 Stars

Solibel and the team you have been excellent. They help me in everything and talk to me when i was in stress, wow the experience was excellent great team and also the experience with timothy was great , thank you all off your team. Im extremely happy with you, thanks again

headshot image of Solibel H. Ramos

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars

It was a long road but they where there every step of the way!

headshot image of Chris Clark

Loan Officer: Chris Clark

NMLS# 2211769

5 out of 5 Stars

Veterans United was an organization that assisted us in our time of need. Not only did they supersede our expectations but gave us a piece of mind during the entire process. We are now homeowners and were very taken care of by kind, professional, knowledgeable subject matter experts. Communication was great and response times were faster than I've ever experienced which helped us make quick decisions with other key players in a timely fashion culminating in saving us money. I have shared their information with family Veterans of mine and will be sharing it with Veterans I served with. I will be doing business with this organization again. All the key players like my relator and others made several positive comments on the staff and how great it was to work with them. For a purchase from out of state, this was one of the best organizations I could have had the opportunity to represent my family for a home purchase. I value my reputation and word and have no problem encouraging others to receive the same level of service that was afforded to me. Veterans United made us feel like we were family and to me, that is worth its weight in gold. God bless and I hope this review provides peace of mind for those wishing to become homeowners.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

5 out of 5 Stars
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

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5 out of 5 Stars

THANK YOU

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars
headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

3.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I'm not "The Rock" Dwayne Johnson...but I can still smell what y'all.are cooking. Your business was my business and you all made me know that you care about what you do. Thanks so much.

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Michelle A.

Little did we know how lucky we were, 2 weeks after we moved in, so did Hurricane Ian. It protected us like a good house should! Thank you!!!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars

Jerry is the best! I have been a repeat customer with him and would recommend him to anyone in the future.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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Experience first-hand why 355,835 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars

Good Afternoon:I want to "Thank You" for making my home buying process the most comfortable experience any individual will ever go through. The home I recently purchased is my first home, and it was vital for me to get into a home for my boys and me. During my home buying process, I was unsure of what to expect, and I came with a preconceived notion that I would be both frightened and overwhelmed. Boy, was I wrong! Everyone I spoke to from Veterans United Home Loans treated me with the utmost respect and made me feel confident while completing my tasks during the home buying process. As a single father, I had doubts, but the Veterans United Home Loans team walked me through everything. I deserve this home, and so do my boys. I will never forget what Veterans United Home Loans has done for me. Thank you to everyone from the bottom of my heart. I am finally home because of the Veterans United Home Loans team. Again, thank you all.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars

I really enjoyed working with Ross. He not only assisted my wife and myself but educated us through the process. He replied back in a timely manner and we don't think the process of buying the home would have went as smoothly without him

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

I did not believe that I would get approved for another home loan after experiencing foreclosure on the first home I bought. Veterans United Home Loans helped me get my credit score back up to where it needed to be for pre approval. They told me every step to take at no cost and my credit score began to rise very quickly. My loan team were incredible. Every question I had they answered in a very timely manner. I would recommend Veterans United Home Loans every time!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

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