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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,835 reviews
604 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,835 unfiltered reviews

Starting on Page 3950 of 15,028. Return to Page 1

4 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

Thank y’all so much for this resource for veterans. We’re told all the time of all these resources we can use but it turns out you have to jump through hoops to get to them, this is nothing like that. Y’all are present and eager to help us. Thank you!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars

I Don't think I don't think that I will be able to get a house as quickly as I did if it wasn't for the great help that I received from the whole team

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

This is my second time going through Veterans United to purchase a home and all I can say is they are awesome.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

This team made buying my first home extremely easy. They were tentative to my questions and their explanations were thorough.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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5 out of 5 Stars
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars

This is my third home loan with Veterans United. I am a big fan.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

I feel I said all I had to everyone was amazing and I would love to work with them all again.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars

The only thing I would have changed is getting notified about what I had to do with my federal school loans earlier on in the process. I was stressed to the end. Overall good job though.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

I believe I said it all in my first comment. I Love veterans united. Thanks everyone for making our dream of home owenership possible!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

3.5 out of 5 Stars

VU has fallen behind with competitors like Rocket and their unique offerings that address the challenging conditions for rates. Also the rate locking program is outdated and offers no flexibility. My loan team was great to work with and very responsive.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

I would totally recommend going through this company to anyone who qualifies for a VA loan. The professionalism the extent in which day went and would continue to go to make sure that this process was as smooth as possible for those who have served their country is beyond refreshing. I struggle with PTSD so a lot of the brain work can be overwhelming at times, thank God this awesome team was there to do a lot of that for me so that I did not have any anxiety or feel as though I was being taken advantage of at any point. I feel as though I owe then a debt of gratitude 🙏🏾

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Between Aaron and Christie T. I was blown away with this lending team. They truly are a team and the whole reason I got my loan. I can’t say thank you enough to these two but I was very impressed with both of them. They deserve promotions. They are amazing. Thank you both for all of your hard work.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I highly recommend Veteran’s United to anyone Veteran looking at buying a home! They made my first experience so easy!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

1 out of 5 Stars

It is clear Veterans United is a big lender with no real concern for the person trying to get a loan. I got a free pair of socks but was living in a hotel for a month while trying to close on the house so it didn’t really help and the loan officer got upset with me and got emotional because I said I don’t feel like he is actually doing all he can to benefit me. I had to google the VA lending regulations to prove to him that certain things he requested were not required. I even contacted my previous lending officer from another home purchase to help me with the process and advise me and it was more informative then veterans United lender. Overall unsatisfied and will not use again. At the end of the day I’m paying for a service and I will favor the person who services me to my expectations. I started the loan process with another lender just in case he wasn’t capable of closing and he advised me against it because “we are so close” yet I could not get a projected closing date.

Response from Veterans United

Danielle, thank you for writing.

I’m sorry we made you feel this way and for the troubles you experienced getting through closing. Our Client Advocates are here and available as an extra line of support if you need anything else at all. If we can make things better, we’re ready to help. Reach out anytime.
 
Sincerely,
Kendra, Client Relations

5 out of 5 Stars

I would choose and recommend Veteran’s United over any other lender, 100%. Every person that assisted me in purchasing my first home was kind, knowledgeable, and just as excited as I was. I believed home buying would be stressful, but VU made it a breeze.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Everything went very well from beginning to the end.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

The team I worked was outstanding. They were on top of things thru the entire process!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

The entire team and Veterans united were amazing to work with. They did so much of the leg work that would take us so much time that we didn't have.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

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