Overall I was very satisfied with the service here, great work! I would definitely recommend
Veterans united is such an amazing team. Most businesses are focused on making money. Which I understand they are a business, but their customer service seems to take a front seat. My finance team is the best I’ve ever seen. They take their time to explain things in a clear and precise manner and always ensure that I am happy and have all my questions answered!
What a great team veterans have at their disposal!
They all did an amazing job. They deserve a raise.
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Mike and the team were nothing shy of amazing. The work they put in to help get us our dream house was no small feat. We had a bit of a unique situation and they bent over backwards to make sure everything was in place and we were able to close (even early if we wanted). We cannot thank them enough.
Overall I had a pleasant experience with the buying process but I had a number of occasions where I had submitted documents and for some reason, they were not posted and I had to resubmit. It was my intent that whenever documents were requested I would submit them within 24 hours.
From start to finish every person I worked with and spoke with at VA United had my best interest in mind! Each and every time I had a question or concern my VA United team was available and willing to help! I really appreciate how painless they all made my home buying experience!!! Really a great team to work with!
Hard to get ahold of them, constant voicemail. But saying that, they do call u back within 24 hours. It was my first home purchase. If I had to do it again, I would definitely use Veterans United. Outstanding job, very happy
Buying a home can be terrifying. Working with a team that knows their job is exactly what is needed for a smooth transaction. VU provides me that team!!! I tried other lenders to shop around and there was no comparison to VU. The customer service was priceless. You are doing a great job at helping families and I comment you for having the right combination of staff to represent your institution in the public at large. Thank you!!
We appreciate the entire team . Everyone was eager to answer our questions and concerns.
We received prompt and efficient service. We would highly recommend this team of experts.
Veteran United did a great job for us and we appreciate there caring service.
I would work with the Red Team over and over again. Mike is an amazing guy with lots of knowledge he definitely made this experience easy. I enjoyed this whole experience with everyone that was on this journey with me.!
Awesome, every one stayed on top of their task and made the entire process very easy and effortless.Thank You, Megan Somers for your work you did on the insurance quotes, even though I did not use them you were right there with the information that I needed to be able to make the decision.Thank you , Kurt Lofton for keeping the whole process moving along and making sure that all the aspects of the home buying process stayed in touch and did their part in a timely manner. I know every time I would oh that needs to be done i would go to send you an email, and BAM you had already sent me one stating the status of the task.Thank you everyone involved in making this process actually enjoyable.Also Thank you to my teams support team ( the rest of Veterans United), they could not have done their job as well as they did without the resources being available to them.
