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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,445 reviews
598 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,445 unfiltered reviews

Starting on Page 3950 of 15,015. Return to Page 1

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

10/10 would recommend any veteran military affiliated person use them they are great trusted and have you're interested in mind.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

The refinance process was wonderful, the team made it stress free and fast. Always talked to me professionally and answer all my questions. Friendly people and treated my wife and me as family. Will truly recommend anybody to used the VA Home Loans for anything. Thank you again for everything you guys did…. Truly Happy….

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

The whole team at veterans united made the process smooth. Great communication, we can not thank the team enough.

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Mr. Black was very helpful with this process. He made the process smooth for me, and with any questions I had, he was able to answer. The whole team worked together very well.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

0.5 out of 5 Stars

Not much to say. Not recommended. Will refinance next year. My family member bought a home in August and have a 3.5% rate. But all Veterans United people did was telling me that the rate are higher and pretend as if it is.
They need to stop lying and estimating that drives me nuts. They will estimate a number and it’s nowhere close.. closing is estimated at 2500 all of a sudden closing is 1000. Don’t trust this company, not transparent about service charges. No one told me I have to pay 3% of my loan costs in addition to closing, inspection, and all the other expenses.
As a First time home buyer, they left me to the wolves, so much more complaints about this company and shitty loan officers, not enough space… BOTTOM LINE , not great at all and I would never recommend.

Response from Veterans United

Christina,

I’m so sorry this was not the exceptional homebuying experience we aim for. Client Advocate is here if you'd to talk with us. We want to learn more about your experience and if we can make it better, we’re here to do that, too.
 
Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Overall Ali and team did an awesome job

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Our entire team at Veterans United was knowledgeable, polite, professional, but most of all very family oriented.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

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5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

The whole team was great! William, and Casey were both great at answering my questions and working with me on every detail.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Veteran United and my team specifically Ryan Madison and his entire team made this home buying experience not only less stressful, they made it a pleasure to work with. I would highly recommend Veterans United to any Veteran looking to buy a home. I personally will use them if I buy another home in the future.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars

Your team made the whole home-buying process easy from start to finish, thank you for everything!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

I am a first time home buyer so anxiety is not the word! Nervousness is! Anyway, everyone involved did great work. Thanx TEAM!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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