Tim Jarrett is an elite loan specialist. He is also a very friendly dude. I remember I was stuck in a tough situation and he chatted with me about my options on multiple weekends when he’s not even on the clock . He’s the best at what he does and I trust he is always looking out for the veterans
I highly recommend Veterans United, Terry Roberts and his team. It has been a pleasure to do business through the entire loan process.
Overall, I had a great experience.
Home buying was a stress-free process thanks to Veteran United and their highly trained staff.
Veterans United was very helpful and informative! My team posted everything for me and guided me along the way! They understood the rush and helped out and got everything ready for us in a timely manner!
Kim, Ryan, and Justin are the best! They made sure all areas of the home buying process were taken care of - the "to do" lists made things so much easier! We love the service we received from Veterans United and will recommend them every time!
I have never worked with a company that remembered me and treated me with such respect throughout the buying process - Thank you
Thank you all for the help, the patience and for the support.
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Veterans United paired me up with an amazing team to help me in this tough market. They made buying a home as simple as possible. I can't thank my realtor and loan officer enough for the work they did!
Veterans United will always be my go to for my home buying needs. They are extremely easy to use, very friendly, and offer more help than just the loan itself. They also were able to get the best rates available for home insurance and offered home security as well. Josh and my loan team regularly checked in on me when searching for houses and during my home buying process. I highly recommend them and will consistently use them for any home buying or home refinancing.
We would be happy to do business again with your business in the future.
Not impressed - no attention to detail and will treat you like a liar if there's any discrepancies (typos, etc.) vs just addressing them directly with you. Would recommend a different company! Will not be using again.
Response from Veterans United
David, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
