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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,988 reviews
599 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,988 unfiltered reviews

Starting on Page 3965 of 15,033. Return to Page 1

4.5 out of 5 Stars

Julia who was the Coordinator was hands down- awesome a 10+. She made me laugh and understood how stressful this all was and made me feel like no one mattered more than me, and I am sure she is very busy. She is definitely an asset to VU. She called to check on me even after the closing and knew that I was upset about an incident that happened on closing day. I would definitely love to work with her again. Tyler, who filled in when she was on vacation was also a pleasure to work with. Overall, the whole team was great.

headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

3 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Thank you guys very much for making this process easy and painless!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

4.5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

When I first started this process We was planning a Wedding also. So Sept 19 my house went on the market. Then sept the 23rd my fianc

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Daren did a great job keeping us up to date through the home buying process. We were able to close in less than normal time. He talked to me like we were friends and not just some guy buying a house. I will definitely be referring fellow service members to him.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

This experience was so smooth, the team kept me in loop, I never had to wonder what was going on. Thank you thank you. For making buying this home a great experience!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars

I love the process, my Lawyer said this has been one of the best experiences she has had with a closing team and participants.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

If you would have told me six months ago we would be home owners, I would have laughed in your face. Our loan team made it happen! Although there were many bumps in the road that delayed closing due to the seller and her agent, Kyle and Katy were always ready to help us and get the deal done. The team was always ready to answer any questions I had and even put up with a lot of bullying and harassment from our seller's real estate agent when he was trying to pull a fast one on getting needed repairs completed. The team worked to get our closing costs as low as possible, which to my surprise we got money back at closing instead of having to pay out. The service we received and the housewarming gifts received from Veterans United is top notch! We will definitely use VU if we decide to refinance or purchase another home.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Delon T.

Kudos to Brian. This was our first time buying a home and it was way easier than I could've imagine with the help of Brian and team. Brian is very professional and down to Earth. He answered all questions with confidence and was always in constant communication. He is always very prompt in responding or reaching out. If I have to go through this process again, I would request Brian, Stephanie and Shanellen. Brian and team made us feel like family. Thank you Brian! We really appreciate you.
Team Tillis

headshot image of Eric Helton

Loan Officer: Eric Helton

NMLS# 1493955

4.5 out of 5 Stars
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars

Thank you is not enough to describe the help that Veterans United has given me. They have helped me fulfill my dream to myself and to my family. Again, thank you is not enough.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

My mom is a senior and this was her first time buying a home without my dad, she was apprehensive at first but we were put at ease within the first phone call. Everyone we had the please of speaking with went above and beyond to help us and make sure we knew all the information in the most timely manner. Emails and phone calls were always answered immediately. I couldn’t have asked for a better team.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
headshot image of Larry Karnes

Loan Officer: Larry Karnes

NMLS# 2093477

4.5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

A good overall experience

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Marcus provided nothing but excellence! He is an asset to your team and I appreciate every second of his expertise throughout this process.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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Experience first-hand why 358,575 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

4.5 out of 5 Stars
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

4.5 out of 5 Stars

Very happy with outcome

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

3.5 out of 5 Stars

VU definitely went above and beyond to answer all of my questions and simplify the homebuying process.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Thank you from the bottom of my heart for making my home buying dream a reality. I will forever be thankful for Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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