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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,637 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,637 unfiltered reviews

Starting on Page 3978 of 14,988. Return to Page 1

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

This was my 2nd experience purchasing a home with Veteran's United and it was just as smooth as this first time. The staff were friendly and professional and did everything promptly. I would recommend them to anyone.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Veteran out there who think they can't own there forever home give Veteran United a chance to show you that just like us you too can own your dream home!! Thank you VU for everything you done for My family you are A+ in our eyes...

headshot image of Noah Kenyon

Loan Officer: Noah Kenyon

NMLS# 2159711

5 out of 5 Stars

Jeremy and the VU team made the home buying experience for my wife and I smooth and painless. We would definitely recommend and are excited to work with them in the future!

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

We just can't say thank you enough to everyone along this process in VA and PA!! It has been a long difficult road since April and we are so thankful to everyone for your support, guidance, and assistance getting us through this process!!

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

4.5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

I am a disabled veteran buying my first home.they were very patient with me. Answered every question I had sometimes over and over until I completely understood the process completely. Always calling me sir. They were very careful not to overwhelm me in any way which was extremely important to me.returned all my calls quickly and with absolute kindness and respect I now own my forever home.thanks to the entire team. Really thank you.

headshot image of Shanna Proctor

Loan Officer: Shanna Proctor

NMLS# 2301626

5 out of 5 Stars

First-time home buying was not near as scary as I thought it was going to be with the team I had backing me. They have been exceptional from start to finish.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

This was our 4th Veterans United loan utilizing Mrs. Bardeen. VU and the entire loan team never disappoints, always over delivers and exceeds all my expectations. If the need arises in the future for a 5th loan, you bet I'll be calling Jamie Bardeen at Veterans United.

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars

From day one, my Veteran’s United team was there for me. During the course of purchasing a home I felt confident everything would get done on schedule. I want to give a special thanks to Justin, Nick and Gabby and all behind the scene folks to make this purchase happen. I highly recommend using Veteran’s United!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

1.5 out of 5 Stars

Between the lack of communication, waiting until the last minute to ask for documents and asking to extend multiple times, the seller almost backed out causing us to almost lose the house. Both the sellers and our agent said they had never dealt with a lender so incompetent and difficult to deal with. Do your research, there are way to many lenders out there for it to be this difficult. Don't make the same mistakes we did.

Response from Veterans United

Michael,

I appreciate your feedback and I’m sorry your experience didn't go as smoothly as expected. I want you to know the Client Advocates are still available if you’d like to talk with us one-on-one. We’re here to listen and help make this better however we can.

Thank you for letting us serve you all the same.

Sincerely,
Kendra, Client Relations

0.5 out of 5 Stars

You see Veterans as a captive audience with government backing. Predatory practices have been identified the more I research peoples experiences.I would fully support the Veteran community lobbying VBA to have Loan Guaranty review Veterans United’s practices in depth.Total lack of attention to detail, basic comprehension is a challenge also. You kept sending me a web page to verify my employment as VA employee. Except the web portal clearly states it’s for DoD employees only. But you idiots kept sending the same link. So I found the official paper form and had my HR fill it out and upload it to your portal. I mean really, a VA employee tells you the page you’re using isn’t for VA employees and you dipshits tell me I need to be in office on a secure network? And don’t get me started on having to explain myself 7 different times IN DETAIL about how I funded my EMD. It took up until the day before closing to get me the “proper” form because the team assisting Brandon apparently didn’t complete their Hooked On Phonics modules.Please hurry up and sell my loan. I want nothing to do with you. But I will enjoy sharing screen shots all over social media. It’s nice to see I’m not the only idiot that fell for your bullshit.

headshot image of Brandon Erwin

Loan Officer: Brandon Erwin

NMLS# 2070329

4.5 out of 5 Stars

Veterans United is the real deal! Everything you need to own your next home is right at your fingertips, and as simple as taking steps. I appreciate the thoughtfulness of the team that worked with me, and the ease with which they made it happen!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

I first started looking into buying a home spring of 2022. Not even six months later and I watched an area of land that was just dirt turn into a wonderful home. Everybody who worked on this project, from the workers who built the home to those who processed all the paperwork, made sure that everything was done to perfection. I’m very happy and grateful for everything they’ve done and look forward to building a life in this new home. Thanks again for everything.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
headshot image of Joe Freeman

Loan Officer: Joe Freeman

NMLS# 2184393

5 out of 5 Stars
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars

Vets!! When in the hunt of finding a home,Contact Veterans United Home Loans
& AFFILIATES. They Take Care Of Veterans, Looking For A Home!!😎Go Navy⚓️

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars

This company was amazing and made buying my homes simple and painless. Thank you

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Veteran's United made the sometimes painful process a lot more bearable.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars

Great team! Thanks so much! Everything was flawless! Mahalo!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

4 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Great team all around

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

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