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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,450 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,450 unfiltered reviews

Starting on Page 4082 of 14,982. Return to Page 1

4.5 out of 5 Stars

The only burr in my saddle would be that I entered all of my information, had it vetted, was the primary because I do have better credit and make more, but ya'll somehow lost my stuff and made my husband primary.__Teresa Carlson___

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

2 out of 5 Stars

I wish I had used a local bank. The underwriter had many requirements I’ve never had to deal with on other home purchases.

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars

I want to let all veterans know that Veterans United will go above and beyond to assist in any way you need. I respect their patience and understanding of first time home buyers. They do everything in their power to ensure that you never feel abandoned and are only a phone call away if you have any questions or concerns. Nikki Cooper helped me with getting my credit score where it needed to be, once that was accomplished, Josh Kaplan became my loan officer and literally walked with me through the entire process. Jake Walker, my loan coordinator jumped right in and helped me. JoBeth Rozier helped me find the perfect home. So, veterans when you decide to purchase a new home, please let the Veterans United team work for you. You will not be disappointed.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Same as above

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars

Hayden and the team were amazing. My daughter and I are now moving into our beautiful home. Excellent group of people that really care about getting one the home of their dreams. Hayden your the best.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars

Thank you for your supporting us veterans. You guys rock 👍👏🏼💪🏼🇺🇲

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

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5 out of 5 Stars

I will be retired from the Marine Corps this November which will be the culmination of just over 30 years of active duty service for me. I've been blessed with an impactful and truly meritorious career in the Marines. Like many military retirees do, I will be venturing off to search for another meaningful career as a civilian. This home buying experience with VU has been so profound to me and my family that I would jump at the opportunity to work at Veterans United in a heartbeat! I admire how you do what you do and can only hope that my pathway to a new career lands me in an organization as remarkable as you have proven to be. Thank you!!

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars

Easiest loan process we have ever experienced!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4 out of 5 Stars

The only thing that frustrated me a little was it seemed that every time something changed, I had to call the credit company and do a joint call with my current mortgage provider and give my approval to ensure I paid my bills that month. This happened on 2 separate occasions when they could see that I never missed a payment in my credit report. I’m sure there was a specific reason, but that wasn’t given to me, nor did I ask. It just seemed like a waste of peoples time. Mine, the mortgage company and the credit people.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

I am grateful for what you folks do. Now I have a home that I can call mine. A special thanks to Justin and Nick. I would also like to say that Jeanne Bowers goes above and beyond the call of duty. She's good people.
Thanks for everything!!!
P.S. I was hoping for one of key rings I saw every time I had to login.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

Ready to see for yourself?

Experience first-hand why 357,223 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Aaron Whittaker

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars

I am thankful that Veterans United is there for me, supported my current home purchase, and earned my loyalty.

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars

Veterans United is an outstanding company during the home buying process! Would recommend for first time and repeat purchases.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4 out of 5 Stars
headshot image of Joe Freeman

Loan Officer: Joe Freeman

NMLS# 2184393

5 out of 5 Stars
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

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