The entire process was easy and everyone was so helpful.
Highly recommended for your home loans. They are professional and responsive to your concerns. Customer service is top tier. Again thanks to Aaron, Brandon and Christina for making this journey easy for me and my Wife.Thanks a Million.
I love working with VU. Thank you guys for taking the stress out of home buying.
Veterans United made our home buying process easy and made our dream of owning our home reality. Thank you so much.
Well done, and thanks for aiding with my purchase process!
We purchased our home with Veterans United and when it was time to refinance we couldn’t imagine going anywhere else. They are all very good at their job. They always returned our calls promptly and were able to answer our questions. They made the entire process easier than we anticipated. We would definitely recommend Veterans United to all of our family and friends.
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Totally floored with the state-of-the-art systems that Veterans United uses.. you just cannot ask for more. Everything is so simple with the "To Do's" and such synergy between departments. This refinance process was so painless and so easy to use I will be using it in the future again for all my home needs.
Loving my new home!
What an exhausting time lol I cant believe you guys do this DAILY !
Thank you very much
No Ordinary Experience.
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We couldn't be happier with everything that has happened with the process of buying our forever home! The gifts we received were so touching! We loved the door mat and flag mount. Both are now proudly placed in our new home. Thank you so much for everything you provided!!! We are going to miss talking to Rob, Cara, and Allie! Thank you again!!!
My team at Veterans United did a wonderful job. Happy to be home.
Thank you veterans united! Not so much my realtor though, almost had the house I wanted slip through the crack lolz
This was the WORST experience, not just homebuying, but experience with so-called "professionals", i've EVER experienced! ALL "reviews" on emails, site, etc. need to be removed immediately for false advertising! I had no hands off experience whatsoever! I had to do all the work to keep my home after my "team" failed to communicate the correct information in the proper amount of time to the right parties, THE ENTIRE TIME!, I had to constantly play lender, realtor, and closing agent throughout my entire homebuying experience! I, myself had to contact my "team" as well as the realtor, closing agent, title company, and even the sellers to keep my family's home, after all the false and delayed information my "team" kept telling me. I could go on and on about every single thing my "team" failed at, but it's honestly pointless, I am refinancing asap, the only reason I stayed with V.U. with the 6.2% int. rate besides a 4.5% from another lender is because me and my family were too far invested already in moving to the new house, because my "team" said I was good from the approval, I had to stay to keep the house my family wanted. ALL members in my team need definite re-training, Kyle Kroll did seem to pick up the ball at the end when I felt Zach, Melissa had abandoned us. So I will say Kyle did the best job out of the whole team. I'd like someone to call me about this review for more explanation please. itguy45@icloud.com or (479)322-2910.
Response from Veterans United
Colton,
Thank you for the feedback. Our Client Advocate team is looking into this and will follow up soon if you’ve not already heard from them. This isn’t ever the impression we intend your experience to leave you with. We’re here to listen and learn how we can improve future homebuying experiences for your fellow Veterans.
We thank you for letting us serve and wish you the best all the same.
Sincerely,
Kendra, Client Relations
