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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,986

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I have never had better service anywhere. From Veterans United my realtor Steve Dailey and the whole team at North West Title in St.Clairsville,OH. And thanks again to Madison Yant I can't believe how smooth and fast everything went.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

What where is Erin West, Loan Coordinator extraordinary on this survey? Wow she was so helpful and had us checking all the boxes to get this house buying done. I hope you keep her caffeinated and her husband got her honey do list done. Just a wonderful group to work with. VA United should give this team the biggest parse and a raise. Thank you for giving us the A Team.

headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

5 out of 5 Stars
Would Recommend

From day one til closing day always felt like there was a team on my side would recommend veterans United to every veteran looking to own a home they really care and do everything to make things happen as they did for me

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Hard working team that’ll meet timelines without fail. Thank you everyone.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
Photo submission from Fernando C.

Jess Vomund and Eric Raw did an outstanding job helping my first home purchase go smoothly. There was very open communication about every aspect of the home loan, and I never went without information. This made the process go smooth and with no stress.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Have a very pleasant experience with veterans

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Walter Burks & Shea Mankin. If you can work with them DO IT. Heck, even ask for them by name. As previously mentioned, they’re rockstars. Had we not had any issues, we would’ve said the same thing. They streamlined so much, talked us through details and made us comfortable the whole time.
But what really sets these two apart from the rest is their persistence. We hit some walls but they didn’t shy away. Instead they pushed right on through , right by our sides. They made sure we got what we wanted in our first home.
To feel like you have a good team, is a great feeling.

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Emails were returned, questions were answered, benchmarks were reached quickly.... A+

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Everyone that I spoke with was very polite and curiosity. They answered all of my questions.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

The team was easy to work with. Responded quickly to any messages and requests. Will definitely recommend

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

At no point in this entire process were we ever stressed over something out of our control. The team was the epitome of hospitable. Never a question unanswered, never a task too daunting. They made the real estate game seem trivial. Thank you from the bottom of our hearts!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

The overall process from me putting in my offer to close was rather quick and I appreciate the team very much for getting me done in 22 days including weekend(s). There have been some hiccups with agents so I think that is nearly in the nature of real-estate agents across the board. But I ended up with one that got me to the finish line with only one day of showings, as I tailored my list, having the benefit of knowing the general areas I wanted to be in. So I am not in love with VU Realty program, but it was helpful to have the option of not having to do search for agents on my own, it would be better if you are given a condense list based off your needs and time frame so it does not seem like you have a generic list of agents thrown at you that may or may not want to do the work. That could make a smooth sale really stressful.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

I just can't explain how.much I appreciate the service that was provided.

headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

4.5 out of 5 Stars
Would Recommend

I had a wonderful experience with VA United.#1 Fantastic communication skills in the loan process. I praise you for your superb customer service and support.
#2 Your software is just awesome! it was so great to know what you need and where we are in real time.The only thing I wish we could improve is the rate. We qualified for a lower rate at a different institution. Unfortunately, we have not heard from the bank in a timely manner to match the price. It was worth the effort because the loan process with VA United was seamless. Cant praise enough your wonderful system and customer service support. I've had 6 loans in my lifetime, and this one is by far the best!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Very easy to work with. The team held my hand through the entire process. Will definitely recommend them and use them again.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
Photo submission from Van W.

Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

Thanks for all the help guys!!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

The whole team was great

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 401,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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