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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,697

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 435,697 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Thanks to the team that made it easy for me and helped me to start this journey . Couldn’t done it with out y’all , trust the process and please trust first time home buyers.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Great team work to put you in the best position to buy a home

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

The whole team is great! The process is so streamlined and everyone is very pleasant to work with and when I have a questions I get an answer from a real human being in minutes. Don’t know what else I could ask for!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
Photo submission from Bryan H.

Our team Tony and Brooke helped make our dream home across the country a reality!!! Thank you so much!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Already have referred my brother and told my friends who we got our loam with and what a help you have been.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Amazing, fast, technically friendly pocess, great team!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Everything with them was straight forward and smooth. Absolutely amazing team to work with.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

2 out of 5 Stars

There are people working for Veterans United who have no idea what serving means. I am not sure what the actual benefits are. I was talked down to when I questioned part of the programming. There are better benefits out there after I had the chance to research. There were some amazing advocates but there was a struggle with a giant part of it.

Response from Veterans United

Hi Mark,
I’m sorry to hear parts of your experience left you feeling dismissed and uncertain about the benefits. No one should feel talked down to when asking questions, and I understand how frustrating that must have been. I’m glad to hear you did connect with some of our amazing folks along the way, but I wish the whole process had felt that way for you. If you’d like to share more, our Client Advocate Team is here at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
Would Recommend
Our experience with Veterans United couldn’t of went better. The experience and knowledge of our team lead by Cole Stoecklein was awesome. As first time home buyers they guided us every step of the way and never made us feel left out the loop. As long as we are able to we will continue to use their services and would recommend VU to anyone trying to buy. We appreciate all the hard work and dedication of the team that worked day in and out to help us accomplish our first dream! Thank you so much Veteran United you guys are awesome and your work is beyond appreciated. Love, Happy home owner! Boatswain P02 Blade Shoop. #Go CoastGuard

The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

From the first moment I met Amanda to discuss my preapproval I felt she completely honest and was on my "side". Everyone at Veterans I had contact with were courteous and
efficient at their job. I felt a real team presence at Veterans. It was a as smooth as a transaction as there could have been. I truly appreciate the effort and efficiency of the whole team. Great job!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars
Would Recommend

Steve and his group were very easy to work with.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

Easiest and quickest closing I've ever had.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
Photo submission from Brian C.

This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

The easiest most painless experience of buying a home. Everyone was so great in this process. Highly recommend!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend

Everyone was extremely helpful and professional. They answered all questions I had in a timely manner and helped me find an amazing first house!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

More Reviews

See all 435,697 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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