Overall working with Veterans United was a very pleasant experience. Jimmy's team was a great group to work with during the whole process. They stayed on top of the situation and always kept you informed of what is happening now and what to expect next. They are all top notch.
Veterans United is the place to go if you need VA loan assistance. They are 5 star.
Veterans United will work with you to proceed to a successful closing . They did an excellent job !
The entire team that Aaron had was extremely professional helpful and I would recommend them to anyone
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Aaron Laxson and Jessica were awesome and helped make things easier and smoothly for us.
I absolutely had a wonderful experience. All of my questions were answered and we were helped every step of the way! I am so grateful we were given the opportunity to work with Veterans United and I would highly recommend utilizing them for a home loan! I only have had positive experiences!!!
Liz, the loan concierge, was nice. The reason I gave an overall 7 instead of a 10 to Veterans United was because the underwriter(s) seemed to be looking for reasons to deny us instead of looking at ways to assist as the VA guide book suggests. Specifically, when Chris escalated our file to the underwriter’s supervisor, the supervisors delayed response caused us to delay the scheduled closing date. We started the process with issues of Equifax not reporting due to Liam’s name change last year and we were pre-approved. Imagine our surprise when the underwriter and/or their supervisor made that a sticking point. It led Liam and me to think there was potential home lending discrimination by the underwriter due to us disclosing our race as African American. Chris is in no way associated with this perception. He is absolutely wonderful and as stated, above we have only positive marks for Chris.
This team is a great one. My only regret is that I won’t be able to shake their hands in person.
