Everything went well.
I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
Sometimes it was confusing. Different people were contacting us all at once.
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The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Great customer service, exceptional team that is dedicated to ensuring customers get the home that they want.
Everyone involved was so very helpful. Nick Holman, loan officer, Nick Rosch, concierge, Amanda Wandel, loan coordinator, and Dylan Brondel, insurance representative were very courteous & understanding. Through no fault of Veterans United, there were some issues with the property appraiser & the timeliness and performance of her duties. Nick Holman went out of his way, in my opinion, to help put a rush on what was in his power to do.
Everyone involved with this transaction were incredible to work with!!
Is an 11 available! I would give it!
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Our situation was complicated and messy and they rolled with it, were on it and helped us every step of the way. They really helped make a very stressful situation a whole lot easier on us. We would definitely work with them again and we highly recommend Stephen Bash and his team!
Happy that were there for me.
Great to work with. Need to be more specific with explaining policies. Overall is on call and gets back to use right away. Helped us find a good insurance company and getting intouch with utilities and electrical companies and put the bills in our name. Security companies as well. VA center and hospital near our house. Overall great to work with.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
I have used Veterans United for every home I have purchased and they have always went over and above to meet my needs.
The process was Extremely easy. Everyone that I came into contact with was knowledgeable and helped me with the whole process. Hana was able to find me a local realtor who was outstanding as well.
I would definitely recommend veterans united. And will work with them again. Aaron Guinn was my loan officer. He was available on weekends even a few times late at night. To help with rates and different payments on several different houses. He helped us get the perfect house at the perfect payment. With very little closing cost.
Very thankful,
Jeff Davidson
