Working with James Walrod at Veterans United was an excellent experience from start to finish. He went above and beyond to help us purchase our dream home, navigating obstacles with professionalism and clear communication. He was transparent about monthly payments and closing costs, and everything was exactly as expected. James was always available—even after hours—and took the time to educate us throughout the process. Highly recommend Veterans United and especially James!
Nick and his team did a great job! Excellent communication and closed on time. Looking forward to working with them again!
Fantastic experience. The whole team was very helpful and kept us up to date at all times. We would definitely work through VU again!
From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.
I would recommend the entire group that assisted me with my purchase. They were helpful supportive and always got back with me when there was any thing needed to ensure my loan was approved.
The team that helped us through the home purchase process was amazing. The absolute best ever!!!!
Everyone I worked with went above and beyond to help us complete all we needed for our loan. I really appreciate that.
Everyone was super helpful
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My manager did comment on the fact he had to fill out 5 employment verifications. However that aside it was a smooth process.
Alexei and the entire team at Veterans United ensured I could get my home without delay. Every time I called, they answered my call and answered my questions.
Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!
Great Foundation. Great Team . Great experience..... Highly Recommend very caring supportive on the spot .....
Honestly, the entire time their team made us feel like our home buying experience mattered to them. There was a point where Veteran's United should have delegated a different point of contact, (we made an offer on a house the same weekend our loan officer had a baby). Even though he was on paternity leave, the loan officer responded with what we needed to do, albeit concisely.
Later, we had an issue with an appraisal delay. I am pregnant and we'd planned on closing exactly a month before our due date. But we found out the closing was delayed (thanks to the appraisal) the same day I found out from the doctor that baby would need to come out 3 weeks early. When I explained the situation, the mortgage team did everything they could through the holidays to get a closing date sooner than the new baby date. And the day we got approved to close, they sent us a signed card, stuffed animal, and book for the new baby.
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Bob and his team at Veterans United Home Loans were absolutely outstanding from start to finish. They made the entire home-buying process smooth, clear, and stress-free. Every question I had was answered quickly and thoroughly, and they stayed on top of every detail to keep things moving forward.What really stood out was their communication and professionalism I always knew what stage I was in and what to expect next. Bob and his team genuinely care about veterans and work hard to make sure you’re taken care of.If you’re a veteran looking to buy a home, I highly recommend Bob and his team at Veterans United. You couldn’t ask for a better experience.
This was such a great first time experience. My husband and I, both veterans highly recommend VA Home loan to any VET out there. Thank you for all you do.
Bill Stoldt and his team were absolutely outstanding!!!! They helped answer every question and gave us full comfort into buying our 1st home! They felt like family and are officially part of the Garza Family. Come over for thanksgiving 2026
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
Great service and overall super easy process!
