Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.
Wyatt from the beginning made home-buying easy. His knowledge, care for details, and explanations made me and my family feel absolutely comfortable throughout this process.I asked Wyatt at least 100 questions throughout my home-buying experience and he was able to expertly answer them all with no issues. Topics such as disability ratings and benefits, mortgage rates, lender credits, closing costs, and the list goes on and on. He made me feel like I never asked a dumb question (even though I had a few) and if he was busy would always get back to me as soon as he could.Not only would he answer every question I had but he would take the time to truly explain every question. I never once felt like I didn’t understand what was going on in any of the phases of home-buying. From pre-approval to closing I felt like I was part of Wyatt’s family and a priority as Wyatt would answer my calls (even on the weekends) and would take hours of his day to truly break down the fine details of any topic. And if I still didn’t understand something he would fine new ways to present the information so that I eventually could.Wyatt was absolutely incredible to work with and I can’t honestly recommend him enough. The last thing I wanted throughout this home buying process was a ton of stress as I recently separated from 12 years of active duty service and I already had enough on my plate between having a new baby, finding a job, and Wyatt did exactly that by making not only this process stress free but honestly comfortable all the way throughout.Thank you Wyatt from Dorina, Noah, and I. We truly appreciate all of your hard work, late nights, and calls on the weekend to make our home buying experience truly easy and unforgettable as we found our dream home!
Veterans United is a very thorough lender. They have a system that doesn’t let details go on addressed. The staff is very attentive. I would highly recommend Veterans United to anybody considering a home loan. This company is well staffed full of friendly people.
The whole process was seamless and the team was very professional and personable! I would highly recommend for anybody looking for a home and is a Veteran to use Veteran’s United!
My whole team was amazing! The entire process from pre-approval to closing was fantastic. They talked me through every step and made sure I always knew what was going on. I have no complaints and would absolutely use them again.
Kevin and his team made the entire process smooth and seamless, answered any and all questions we had and truly cared about us getting the home we wanted. A nice housewarming gift and handwritten note were the cherry on top, and remembering our son Colby. Huge thanks to Kevin, Lindsay, Chance and any other members of the team I missed for helping us get the home we love and get to watch our family grow in
I can't say enough great things about my experience with Veterans United. From beginning to end, the communicate and professionalism were awesome. Thank you to my entire Veterans United team. Job well done!
Please read this review:I had the pleasure of Shane Lamber for his excellent support and guidance throughout the process of purchasing my new home. Shane’s professionalism, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable.I truly appreciate the time and effort he and his team dedicated professionals, who answered all of my difficult questions , with his wrath of knowledge and addressing my concerns.Shane ultimately ensured everything stayed on track from start to finish. His expertise gave me confidence every step of the way.
I am incredibly grateful and excited to begin this new chapter, grateful to have had Shane as part of this important milestone.
Thank you again for everything you’ve done for us.
I've used them twice and each time it was an outstanding experience.VU made each communication and process easy and understandable. If you're a veteran I highly recommend.
Katie and her team really went above and beyond during the loan process. They took the time to explain things that I did not understand, and even gave some friendly advice as to some things I should think about while making my decision. Very impressed with the follow-through these guys supplied constantly. Great experience.
Let me tell SomeBody! The VU Team is awesome, professional, attentive, considerate, compassionate among all the goodness that a office can posses! I was glad that my path included them for my blessing and I am one happy Lady! Amen!
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Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.
Our experience with VU was overall very smooth. The app was easy to work with. Checking off things on the “to do” list was straightforward and easy and our whole team did a great job seeing us through to the finish line. We had one hiccup, but everyone was as helpful as they could be so it was resolved in a timely manner. Would definitely recommend VU.
I hate my loan being transferred. Picked Veterans united for a reason.
