Mrs. Beasock made our first time home purchase an amazing experience. My wife and I were quite nervous, but Debbie had her phone on 24/7 and responded quickly to any and all questions we had during the process. Having a rep at VU with experience and bedside manner like Mrs. Debbie took away a lot of our nervousness during our home buying process. Would 100% recommend VU and Mrs. Debbie to anyone who asks about home load in the future
From the moment we spoke to Veterans United until the time we placed our new keys in the lock, everything went smoothly and on military time-punctual, smooth processes and no unnecessary steps. The team was friendly, professional, timely, accurate and worked hard for our new home dream. This is our second time with VU and if we purchased another home in the future, we’d most definitely use them again. And we received the most thoughtful gift for our new home out of the blue after closing with a sweet note from our assigned team. They provide a wonderful service to those who serve, and we are grateful for their attentiveness and expertise.
Outstanding customer service! The webpages are easy to navigate and no question went unanswered for more than 24 hours...most often questions were answered within 2 hours!
John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.
John Lyman Felicia Goldbar and Briana Edler all did a great job in helping me go through the loan process. They were always there for me to answer all my questions and to solve any problems that came up. This is a a all star team to work with.
Donald and his team really helped with every step and assured me along the way!
I love my team, they were always there for me if I had any questions, concerns or even if something came up.
This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.
It took several months and back and forth looking for a nice home but in the end it was well worth it. Thank you
Anwsered every question in a timely manner and even explained the technical stuff in a simpler way to make it easy to understand and was very patient
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Solibel and her team were amazing! Clear and open communication. Made our home buying experience super easy and anxiety free. 11/10 would recommend them for help.
I am so glad that I called Veterans United before anybody else to buy a house. I never felt like I was supplying too much paperwork at any time 'til the day I closed on my house. Way flexible. They will make sure you buy a dream house and will give you a maximum pre-approval.
