I highly recommend and thank you for helping me on my journey to become a homeowner
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Made the whole process seem so easy
Veteran’s United made the process very easy and kept me informed all the way through. I felt they honestly care in helping veterans obtain the home they’re looking for.
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Response from Veterans United
Lonnie,
I’m really sorry you were disappointed with your experience and appreciate this feedback. I was able to review your loan with your Client Advocate, Josh, and he let me know you have his info should you need anything else. We're here for you and the line will be open. On the bright side, I see we closed about a week ahead of schedule all considering! I sincerely wish you the best in your new home and most importantly, thank you for your service.
Sincerely,
Kendra, Client Relations
We had a very positive experience with VU. From first contact to home purchase closing, in our case, was about two years, because of our retirement schedule and the delays acquiring records during covid-induced slowdowns. VA alternately helped when we needed it, and accommodated during the slow periods. The staff were delightful to work with.
