I will undoubtedly remember how much help my team was thank you
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Veterans United made our first house purchase simple and less stressful. They took care of all the administrative paperwork, provided a simple "To do list", and kept us in the loop during every significant step of the process. I would highly recommend Veterans United to all who serve, friends, and family.
They are awesome and they work with you in a way that you feel comfortable and know you are in good hands.
Started as a good experience until I had an offer accepted. From that point on it was a mess. It got to the point that I was genuinely surprised I was still able to buy the home. The underwriter was being so analytical as to question individual days of my work history despite ample paperwork, pay information, employer information, etc. Some employees seemed to leave the office early frequently despite knowing I was on an accelerated closing timeline. Paperwork that was submitted within hours of being requested wasn't reviewed or approved until weeks after submission.Most egregious of all, Veterans Untied as a company was unaware of a critical VA loan rule change about using cash offer programs which led to a nightmare of fees and contract amendments and well as missing two separate closing dates.Credit where is due, the loan finally got approved, but it was a massively stress inducing process that never should have happened the way it did. I do not recommend active/prior service to use Veterans United for their VA loan needs.
Veterans United made the process from beginning to end very easy. Thir website format and interface is extremely easy to use. Their team of experts truly live up to their titles! I highly recommend any veteran considering a home to reach out to them. I'm sure you'll be as pleasantly surprised as I was.
As a first time home buyer in a crazy market, I felt supported through the entire process. Everything was able to be broken down step by step and had plenty of time to do each step.
I would rate this team 5 stars their customer service and support is outstanding I am greatful to have had the chance to work with them. I couldn't have done it without them.
My experience with veterans united..... The team with Cara and Jill were excellent and I want to say to ask the other veterans that are buying a house that you have to keep your head up and keep going. We looked at house after house after house and sometimes had put offers in and got out bid or there was something else that seemed to happen but I would call Cara Musick and she was always positive and helpful about how everything would be ok and that veterans had our back. She was right because we closed on our new home just recently and love our house. Thank you so much Veterans United.
