Wonderful experience.
The people for your loan company was great to work with so kind and nice would tell everyone how got you all have been.
Kris Carmichael and his team have been so helpful and supportive and made purchasing and refinancing our home into a super easy experience. Thank you so much!
There needed to be just a little better communication between Veterans United and our title company. Especially concerning payoff of the our previous mortgage through VU and current mortgage that we just closed on with VU. However overall they were awesome to work with. They checked in frequently with us to ensure we didn't need any assistance with anything throughout the process of completing new mortgage.
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All of the staff I dealt with were very friendly and knowledgeable. They kept on top of everything and the app was great at keeping me on top of things I needed to do.
Awesome service as usual!
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The only issue was communication. I was being contacted by multiple people, which is totally fine, but there were a few misunderstandings with callbacks.
The whole experience was the smoothest and stressless process I’ve ever had.
I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!
The team was very helpful and responsive with any questions we had.
Schlander, Katie and the rest of the team did an amazing job with getting me approved for my first ever home loan. I would highly recommend him and his team to friends, family members or just some stranger buying pizza!


