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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,187

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,187 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Easiest day was closing. Paperwork took 45 min and we were proud homeowners. Very happy with the services and will recommend veterans united to anyone.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

The VU team made the home buying process very easy.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Robert P

Outstanding experience. This was my second home purchase with Veterans United and the team has
not missed a step. Outstanding support from Garrett and Alison. Basically hassle free.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Serves best for those who have served!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Veterans United set me up with a team of home buying professionals dedicated to making a complicated process as simple and smooth as possible. My personal team set me up for success and worked around the clock to get my purchase finalized, I would encourage anybody buying a home with a VA Loan to go straight to Veterans United. Thanks a ton guys!

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

0.5 out of 5 Stars

Not satisfy. With the services.

Response from Veterans United

Thank you for letting us know about your experience, Subash. We take your feedback seriously and are committed to improving. We aim to provide a positive experience for all our customers, and it’s clear we didn’t meet that goal for you.

If you’re open to it, we’d like to learn more about what went wrong and see if there’s anything we can do to address your concerns. Please feel free to reach out directly at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
Johnny S

A special thank you to Derek and his team at Veterans United! You made buying our dream home possible! And made the entire experience enjoyable. Took all the stress out of it for us! What an amazing experience! Thank you so much.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I recently had the privilege of working with Mark Perry as my real estate agent, and I can confidently say that he exceeded all my expectations. Mark went above and beyond in every aspect of the home-buying process, and I couldn't be more grateful for his unwavering support.From the start, Mark demonstrated an incredible ability to find resources and contractors, ensuring that every aspect of my new home was taken care of with the utmost care. He was even present for utility hookups, showing his dedication to making the process as seamless as possible. What truly sets Mark apart, though, is his authentic connection to the stress and challenges faced by a veteran homebuyer like myself. He understood the unique pressures and worked tirelessly to alleviate them, making what can often be a daunting process feel manageable and even enjoyable.Mark is not only a consummate professional but also a genuine people person. His ability to connect on a personal level made all the difference, and I truly felt supported every step of the way. His dedication, expertise, and kindness turned a potentially stressful experience into one I will always look back on with gratitude.I cannot express enough how amazing Mark Perry was throughout this journey. If you're looking for a real estate agent who will go the extra mile and then some, Mark Perry is the one you want by your side to champion and mantle the proccess.

headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Very satisfied with the company definitely would use them again in the future.
Loan Officer Jeremy Henry is outstanding! He's with you every step of the way! Thank you!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

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5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

3.5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

I will say that we did pay a little more for our loan that we could have paid at another company, but we did receive extra service with Veterans United. We felt good in the end with how well everything went. It was a smooth and planned out experience.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
Ramona C

I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

There's always other choices out there for lenders, but we chose and trusted Veterans United with purchasing our home. They provided great service and went above and beyond to make sure we get the best deal in the market. Their team worked day in and day out to provide us with very helpful information to help us make decisions throughout the process.

headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

5 out of 5 Stars
Would Recommend

I appreciate how everyone made me feel important during the process. They took care of any concerns I had promptly and kept an open line of communication with me during the whole process.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

More Reviews

See all 409,187 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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