Veterans United made our home purchase go very smoothly, the “to do” list on the website made it clear what we needed. The whole team made the whole experience a positive and not like I horror story I hear other people talk about when buying a home.
We have been customers with USAA for years and have used that company for all of our banking, insurance, auto and home loans. When it came to our refinance we were disappointed that they were revamping their home loan system and could not help us this time. We searched for another company to work with and I'm so happy we decided to look at Veterans United. Everyone was very professional, had a quick response times to our needs and questions, and made the whole process go so smooth and easy. The online document sharing and signing is excellent and a great feature! We would highly recommend their services and hope to work with them in the future.
Veterans United is a very comprehensive mortgage loan company offering a wide variety of customer services allowing the user to feel confident that they would be choosing the right company to process their loan. Their website gives you enough loan information to urge a phone call and start your loan process.
We have worked with VU twice now. The first time was excellent and this time our team truly went above and beyond to make everything happen for us. Everyone was phenomenal to work with.
The loan and real estate team were great. I was, however, very disappointed with the Insurance team. After several failed attempts to make contact with them, they finally reached out on closing day...after I had already locked in home insurance with a different company. It was a very sharp contrast with how professional and responsive every other aspect of the company was.
I love Veterans United
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If your a veteran and need to purchase a home and are stressed out on the whole situation, contact Veterans United. They really help walk you through the whole process.
Very happy with Veterans United team.
Derrick and Samantha was amazing. They were very knowledgeable and kept me updated with every changes. Quick response to all my questions and always super pleasant.
Katy Bland did an exceptional job during all the process Thank You
