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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,565 reviews
619 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,565 unfiltered reviews

Starting on Page 4361 of 15,086. Return to Page 1

5 out of 5 Stars

This was by far the best experience in buying a home I ever had. Thank you.

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

0.5 out of 5 Stars

Steer Clear. Work with a broker, not a bank. They only want to mislead and take advantage of veterans, not adequitely inform them of the entire process, each step of the way. Do not trust them just because their name is Veterans United. Work with a local bank that does VA loans.

Response from Veterans United

Hey Mark,

Thank you for sharing with us. I'm really sorry your homebuying experience didn’t quite match expectations. Please know our Client Advocate team continues to be available to you. Should you wish to provide more feedback, you can reach back out to Sarah directly anytime at 1-800-212-5200. The insight you give helps us take proactive steps to improve our loan teams and training managers on the floor.

We wish you the best in your new home and thank you for letting us serve you.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Veterans United never ceases to amaze me. I used them the first time I bought a house and now when I sold my first house and bought my second. They were so friendly and helped me through every step. The entire staff was amazing and I would choose them every time. Definitely recommend.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Best team ever if I could give a higher score I would. Very helpful and friendly. If you're in ohio get this team

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars

Brothers and Sisters, these folks are dedicated and deliver results!Many thanks,
Robert

headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

4 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars

Got off to a rocky start with the Real Estate Agent assigned to me but Tim Tallis was fast to act on it and everything worked out fine.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Response times to everything were phenomenal.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

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5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

3.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

This veterans United team worked hand-in-hand with each other and with me in a very timely manner to get things done to get me in my new home thank you guys

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Buying a house through Veterans United is incredibly simple. The people they have working for them and the services in place, especially for vets, are phenomenal.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Absolutely great team to work with to be honest. With all the training, the meetings and field FTXs I was doing. They were so understanding about things and not hassling about anything at all. Which made me want to do more on my end with information that they needed. I will most definitely refer Veterans United to anyone. My battle referred it to me and I will refer it to any of my other battles. Thanks Veterans United.

headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars

The concierge service ensured

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

Ready to see for yourself?

Experience first-hand why 359,946 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

This is our second home purchase with VU, and we will continue to return when buying houses thanks to their ability to make our process smooth! We got our dream house, and we got it with little stress thanks to our loan team.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Highly recommend this company to all veterans and civilians.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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