The Veterans United Team was fantastic from day one! With a difficult market to navigate we never felt lost or adrift. When we settled on a new construction we knew it would be a long road with a lot of waiting. During the nearly 6 months it took to complete the build VU was there to walk us through the checklist and prepare for closing. After such a long wait it was a HUGE relief to have a quick and hassle-free closing process. We all know that home buying can be a stressful time, stretch that out over half a year and it can really weigh on you. Fortunately, the VU Team took a lot of that stress off our shoulders by keeping in constant communication, driving other parties to goals, and providing fast and sound advice. As expected the team was engaged and active during the days leading up to closing, but I think the highlight of the Veterans United experience is how engaged they are from the beginning and not just the end.Our Realtor was recommended by VU and went out of his way to take pictures of the build in progress so that my wife could document it in scrapbooks. With us being 1,000 miles away this wouldn't have been possible without his unsolicited support. Our house was not a short drive from where I think he typically works, and yet he made it a point to drive out to our house every couple weeks to get updates (even as Gas prices soared).
10/10 recommend, thanks for everything!
🎤 dropping service 🙌
The team at Veterans United were great to work with though out the loan process all the way to completion. We couldn't have asked for better from Kody, Carly, Nathan, Robin, and everyone else involved. Thank you all for your time, effort, and support during the home buying experience! You were wonderful!
Veterans United is a very fast and smooth process in purchasing a home. I would definitely recommend their services. I will be returning if I buy another home.
Veteran's United truly meant our needs. Another mortgage company quoted us a higher interest rate and failed to tell us that interest rates had dropped. Veteran's United quoted us the lower rate from the beginning. The loan officers made sure the refinance process ran smoothly. We were always in contact with the loan officers via phone and email. We could even text them, amazing right. I definitely recommend Veteran's United to anyone. Ask for Bobbie Hafford to be your loan officer, you will not be sorry!
I would encourage all service members & Veterans to start the home buying process with Veterans United. From day 1 until closing I was blown away at the positive experience I had. The wonderful team was so helpful and a joy to work with. Multiple times my realtor and the title company expressed how impressed they were with the Veteran United team. The ease that they made the home buying process from start to finish is priceless!
I can’t say enough good about Montgomery and his team. They made the home buying process incredibly easy!
Steve and his team went out of their way to make this process as smooth as possible and did everything they could to make sure every single question was answered as fast as possible.
The whole team was great. Answered any questions that we had, and always kept us informed with any new information.
I would highly recommend this group we have purchased 3 times in the past 2 years and Veterans was by far the best to work with. They are responsive and advocate for you in every way. I will not use anyone else, Veterans United is a win win! Kudos !
My VU team was amazing at always being there for me when I needed them. As first time home buyers we had many questions and wanted to understand the process. My team made it so my home buying process was as easy as it could be!
We were exceptionally happy with Kat Spellman! Always responding in a timely manner, answered all of our questions, and explained things we did not understand. Closed sooner on our home than we expected. Thank you for all your help and hard work Kat!
Our experience at Veterans United was outstanding. While others seemed concerned about the ability to close in 30-days, the team pulled together and got it done. All credit to Terry Roberts and his team of professionals. I look forward to our next buying experience.
Despite the long, tedious process to finally becoming homeowners again, from start to finish, Dylan, Ryan, Meredith, and Mason were a great team.
Think twice before using this company! They will be extremely nice to suck you in but once they know they have your service then they are so impersonal. The loan officers will have nothing to do with you and has all communication sent to the concierge staff. This company does not put personal communication high on their list. The care more about making money then taking care of the customer. They will just take the time to send you an email instead of personally reviewing the process and forms with you as a customer. I would never recommend proceed at your own risk!!!
Response from Veterans United
Dana,
I'm sorry we let you down. This isn't how we want anyone to feel and definitely tells me there's some room for improvement to be sure. If you're willing, I invite you to reach out to the Client Advocates and talk with us. We're here to listen and learn just how to go about making these improvements and bettering the homebuying experience for your fellow Veterans.
Sincerely,
Kendra, Client Relations
I felt like I was dealing with my own family. It was like they had my back and I had their and I had no worries knowing everything was going to be okay. I have shared this with all my friends in hopes that they too we’ll see there is good people out there To help them. Thank you for all that you do.
