It was my first solo home buying experience. To say it was a good experience would be a lie. I won’t go too much into detail, and I’m not sure how much of it was to do with the lender itself. But no part of the process was easy. None of it was fun, or calming , or reassuring.
Response from Veterans United
Hey Andrew,
I'm really sorry to hear your first solo homebuying experience wasn't a positive one. Buying a home is such a big moment, and the last thing we want is for anyone to feel stressed or uneasy during the process. Even though you're not sure how much of it was related to us, I’d love to have my team take a closer look and see if there’s anything we could have done better or to learn how we can improve for the future.
If you're up for it, please reach out to our Client Advocate team at 1-800-212-5200 or shoot us an email at ClientAdvocate@vu.com. We're here Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out whenever it's convenient for you.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
SUPER SUPERB
I would highly recommend using Veterans United to my friends….who are veterans that is. I’m sure they will get an even better experience! Thanks team
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
Veterans united loan teams is the easiest most efficient way to purchase a home
Thank you team !!!!
Veterans United was extremely professional, personable, and knowledgeable during our home buying process. I would definitely recommend them to other Veterans who may be looking to purchase a new home.
I loved the lender was able to do a soft credit check on me vice doing two hard pulls. That helped me decide to go with you and Molly helped me stay with being responsive.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
