The Whole Team were Rock Stars! They made the whole buying home process easy for my family. Thanks Again to All
It was a pleasure working with Cyntia and Kara. They are doing great work for vets.
I would recommend them to anyone I know they were professional and caring and always had my six thank you to everyone
The entire team was phenomenal especially more the fact that this was my first home and it went smooth as butter
Awesome experience!
The process was easy and fast. I think since we all worked together as a team we were able to do the closing in a month. Very professional and will use Veterans United in the future.
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I have heard nightmare stories about the process of buying a home and I had one of the simplest, seamless experiences. My team were on top of everything and made this a great experience. Forever grateful!
This team made buying a home stress free and provided different options during the process. I would highly recommend using VU.
Great overall experience. First home buying experience went very well.
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Veterans United was very friendly, professional, and experts in their careers. I would highly recommend them to anyone who is buying their first home or buying their fifth home!
I was told from my realtor Matthew was very rude and unprofessional to her at times. We were in underwriting for 4 weeks and during those 4 weeks somehow no one knew there was a well that needed a well test until the appraisal came back even though it was listed in the MLS and on the contract. Making it a challenge for closing on time. Also I was not aware there was a possibility of needing a land survey and was never asked about it u til 2 days before closing. Luckily it was unneeded. But if it was needed that would have held up closing. I think the documents were not gone over or watched close enough. This process absolutely needs to improve so everything is asked about and requested with ample time to get it.
Response from Veterans United
Hi Brandon,
We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are sorry to hear that well inspection caused concern and disrupted your process. We have to confirm a well on the property via the VA appraisal, regardless of what is listed on the MLS or contract, but it does look like as soon as we had confirmation, we were able to have the inspection completed within days. Our Client Advocate team will use your comments to ensure we are considering ways to improve, and we hope your new home serves you well in the future.
