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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,290

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,290 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans united made the entire process extremely quick and easy the whole process took maybe 30 days from preapproval to closing and all the issues were handled by their team. Kayla the loan officer fought to get me COE from the VA and helped the whole way through!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Steve Brockman and his Team are true Professional and outstanding personnel to work with. They guided me in the right direction thru out the whole process. Couldn't ask for better customer service than what they provided.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

My loan team at Veterans United went above and beyond and helped me accomplish something I never thought possible. I'm a homeowner now. Thank you Veterans United.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Everyone at Vets united was very helpful and on top of everything. The communication was outstanding. Gwen and Samantha were a power team that constantly updated us on our buy, even on the builders end. I wish them much success as I hope at 70 this is our last home to buy. Thank you so much team or should I say the A team

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

If I could give them a 15 out of 10 I would! My veterans united team made buying my first home a breeze! My family and I couldn’t be more happier.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

My team did amazing. My only suggestion is more for the company as a whole. At closing it seemed like their was miscommunication between VU and closing company with forms etc. Might work to get on a more familiar paper process to work better with Realtors and closing agencies. However, not at the buyers expense. Everything was terrific for me. Thank you!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

You guys made one of the most difficult transactions in modern life almost east. Clear concise instructions and a team that actually cares about putting veterans in homes! Thank you to the entire team!!!!!!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

I loved the effort and heart that the Veterans United team put in to making sure that my home buying experience was perfect. This is the second time my wife and I have used them, and it will not be the last!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend

I had a pleasant experience, thanks!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Great team of people always making sure everything go smoothly with the proses even though is difficult make easy god bless all ten great team of veterans united !!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Thanks to everyone involved with this process, I wish I had more to critique! Unfortunately everything went seamlessly and Veterans United made everything seem easy. I never imagined the process going smoother than it did.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

This is my first home and first time I did some paperwork for loan. Thank you so much for making process smooth and very quick. Best rate and best service. Plus Veterans always take care of us for each and every step so Again Thank you so much
-Parmar’s

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
Would Recommend

He entire process process was good and sailing ,until we got to the underwriter who really really strained and drilled us . Considering the fact we were planning our wedding as well. Other than that,the entire process is great and amazingThank you

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

GREAT COMAPANY TO WORK WITH.. 10/10 STARS!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

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5 out of 5 Stars
Would Recommend

I highly recommend veterans United . Great company and still available after closing and checking on the customer .

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

1.5 out of 5 Stars

Very slow responsive times and poor experience overall. no call backs

Response from Veterans United

Hi Anthony,

Thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Team. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers. Discussing your experience and learning how we might look to improve is part of our commitment and we remain available to discuss your experience in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
Would Recommend

Thanks to all of you who worked with me! L.D.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

More Reviews

See all 472,290 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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