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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,096 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,096 unfiltered reviews

Starting on Page 46 of 15,470. Return to Page 1

5 out of 5 Stars

This is the second loan we've done with Veterans United. We were looking to refinance and not feeling good with any of the many companies housing us. We went back to Veterans United and our loan officer, Jake Ferguson. He is awesome! Trustworthy, knowledgeable, and on top of all the details. He is always available for questions and made sure that we were always in the loop on our progress. This was the case for our first loans and the recent refinance. His loan coordinator, Melody was great as well. Always helpful and patient. Had the answers or knew where to get them. Everyone was a pleasure to work with and it was a painless process.I would use Veterans United again and highly recommend Jake, Melody and team to anyone.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

They were very good and very helpful in every way

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

Ms. Haley’s team is undoubtedly the best. They never back down and consistently put in a lot of effort.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

This team is outstanding, great communicators, and on point with their business. Great experience and would recommend them 10/10 times.
Thank you all for the exceptional service.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

The entire team did a outstanding job. Buying a new home can be stressful but your team supported me from start to finish.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

Brain is the best! The north Jersey housing market is challenging especially for VA loans because there are so few veteran buyers. Nevertheless, Brian got the entire condo VA approved and us ‘Clear to Close’ in a little over 30 days which is tremendous. He responded to us in minutes. He demonstrated excellent proficiency and customer service.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Daniel and his team were amazing and very responsive. I will forever recommend and use Daniel!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars

Team was very professional and responsive.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Tim was great and very knowledgable. Veterans United was able to get everything completed in a short closing window without having to move the closing date.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

4 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4.5 out of 5 Stars

This is the way…
Home buying for veterans should be.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

The entire process from an initial call to closing on my new home was so simple. Every step the whole team had every to-do set up for me to knock down with ease.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Chris was fantastic to work with. He did everything he could to make the home buying experience fast and fantastic.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars

The whole process and everyone involved were nothing short of amazing. So nice and knowledgeable. Whatever you guys are paying them it needs to be more because they are just that good!!

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Amy Carder and her entire team are nothing short of amazing. They made the entire process from start to finish extremely easy. This was our third purchase and first with veteran United and it was by far the best experience and not nearly as stressful as others. If I ever look to purchase again there’s no one else I would ever use for that process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

The app kept things very organized and whenever I had a question, Steve was very quick at responding. Loved working with my team!!!

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Each person that was a part of our team was instrumental in ensuring we reached our goal. The process went very well and were assured every step of the way.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

Our home loan experience with Veterans United was seamless, highly recommended!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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