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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,185 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,185 unfiltered reviews

Starting on Page 46 of 15,440. Return to Page 1

5 out of 5 Stars

They were all great. Highly recommend.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Stephen is so incredibly great to work with!! I can’t recommend him enough. This was my second time buying with Veterans United and both times Stephen was my loan officer. I’m honestly spoiled at this rate as I couldn’t imagine going through this process with anyone else. A HUGE thank you to him!!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

Felt they genuinely wanted to give me the best mortgage rate possible. Even after shopping around , VU was my top choice .

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Phenomenal from start to finish. Highly recommend Lindsey.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

Devin is an exceptional loan officer. I just closed on a house yesterday. He understood my unique situation and went above and beyond to help me get to the finish line.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

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5 out of 5 Stars

Made it very easy to buy my first home. Great customer service throughout the whole process.

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Everyone was very helpful with timely responses, Tina who helped me acquire insurance was especially helpful! Thank you
And Shane was very knowledgeable and helpful to get me the best deal and assure that I was on track throughout the process. Thank you everyone!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Veterans United made it so easy for us! They put us in contact with everyone while we were trying to purchase a home while out of the area.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Very professional and transparent from the get go. I can’t believe how easy this process is as. I highly recommend them!

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

4.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

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Experience first-hand why 369,103 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

The whole process was very smooth at underwriting it felt hectic but my team was always there to answer any questions I had no matter how mundane the question was.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

From start to finish, our loan team made what could have been an incredibly stressful process feel manageable and supported every step of the way. Between the roof issues, closing changes, and all the last-minute moving pieces, they stayed responsive, patient, and professional throughout the entire process.Every question we had was answered quickly and thoroughly, and we always felt like they genuinely cared about getting us to the finish line. Buying a home can be overwhelming, but this team consistently went above and beyond to keep things moving and help us understand each step along the way.One of the sweetest touches was receiving a small care package that was personalized to our family and sent directly to our new home. It was such a thoughtful gesture during a hectic time and really showed how much they care about their clients beyond just the paperwork and numbers.We are so grateful for the hard work, communication, and dedication they showed during our home purchase. We truly could not have done it without them, and we would absolutely recommend them to anyone going through the home buying process.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

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