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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,236 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,236 unfiltered reviews

Starting on Page 46 of 15,308. Return to Page 1

5 out of 5 Stars

Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Honestly, I typically am not a review writer person, however I felt it necessary to take the time to express my appreciation and respect for Rich and his dedicated work to provide support for Veterans like me. Richard is very knowledgeable, thorough,and has a positive disposition that inspires faith and trust.In summary, my family and I are grateful for Rich's exceptional customer service and genuine care.Thank you Rich, Abigail, and the Veterans United processing Team for making it happen,and we strongly recommend to contact them for mortgage and/or any financial related services.Sincerely,
Josh K.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4 out of 5 Stars

Needed: A smoother and more comprehensive handoff when staff are out of the office.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Overall… this entire team was AMAZING!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Marcus and his team were a joy to work with. They kept me informed of activities, and were always available to answer any questions I had.They were true to their commitments.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

It was delight to work with Veterans United. Daniel Haggerty and his team were phenomenal in helping us through the home buying process. We simply loved the user friendly navigation in accessing your portal and frequent updates. There were some hurdles, but they were handled efficiently and professionally.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

I would highly recommend Nate and his team. Nate, Michael, and Candace were all wonderful to work with and made the process super simple from start to finish.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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5 out of 5 Stars

Fast…efficient….the whole staff I dealt with were OUTSTANDING…..I’d rate them an 11 if I could

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

I have used Vets United several times over the years and worked with Derek Russell each time. He is fantastic! Always responsive and there to help with anything.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Working with Ryan at veterans united was a remarkable experience. He and his team were incredibly helpful, patient, and responsive throughout the entire process. As a first-time homebuyer, I had many questions, and they always took the time to explain everything clearly, often responding in the evenings or on weekends to ensure I felt comfortable. They truly cared about getting us into our home. Ryan was someone who instantly eased our worries/concerns. His team also were very helpful. They always responded to our calls,texts, and emails. They really do care. They treat you with genuine kindness and understand you have a family to take care of too. After we officially closed on our house, they sent each of my family members and I personal gifts, with the kindest letter. If I had to do it all over again I’d choose veterans united! I highly recommend them!"

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Photo submission from Caleb C.

Great experience 10/10 would recommend to any veteran looking to purchase a home

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Veterans United kept us on track with everything and made buying our home so easy!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

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5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Bradley P.

I would recommend veterans United to any all prior and active military. The home buying experience with Veterans United is easy and stress free. The teams are great and it's always a pleasure working with them.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kris was exceptional! He answers his phone, which seems to be a rarity these days. He was professional, knew his stuff and was a pleasure to work with.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I’ve worked with J.B. Twice now and it has always been a smooth transition! Outstanding work

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

The veteran's united team we worked with was amazing!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

Buying my very first home, I was a bit worried of hidden costs, a tedious process and fine print. However, Zach and his team were absolutely amazing. The entire process from start to finish was smooth, stress-free and easy going. Honestly, didn't even feel like I was buying something as big as a home... Zach made it feel like just another day. With constant communication, an easy to use website that outlined everything that was needed from me, and a group text message that connected Zach's entire team with me (my favorite part) made getting quick responses, no matter what question I had or what time I asked, easy. The text messages were truly the best since I tend to over think and worry, so having such a transparent group answer everything on the spot eliminated all my concerns. Everything I was told by Zach in the beginning, the information, costs and what to expect was exactly what I got at the end when I signed everything.Would absolutely recommend Veterans United to any of my friends looking to buy their first home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Awesome staff. They are on top of everything.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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