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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

A great team you can trust to help you in fulfilling your dream in purchasing a home

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I thank the whole team for their hard work in making this purchase a positive experience.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Veterans united is the place to go if you are a veteran wanting to buy a home point blank. They are kind, knowledgeable, patient, and understanding. One of the best customer service experience I've ever had!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend

I highly recommend working with this company. As hard as this process is perceived to be this company made it a piece of cake. This experience happened relatively fast and I am still in shock at the fact that I am a Home Owner. I am grateful for this company and this opportunity!!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Crystaline loveless was an priceless attribute to this team with her this would not have happened. She was able to keep my eye on the ball when I was ready to take a much less rational approach to things. Probably the most true and personable people I have ever and probably will ever have the honor and pleasure to work with. Forever grateful

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Nearly all veterans obtain their homeowners and auto insurance from USAA and we know that USAA means it when they say "We know what it means to serve". That is absolutely true and they have always been the best example of outstanding service that I have ever experienced.Now veterans have another company to finance their homes that I found to demonstrate equally outstanding service.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Thanks Steve and Veterans United

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

3.5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Veterans are getting a super team thru Veterans United. They work hard to make it easy for you. Thanks from me to you, and thanks for your service.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

She is the best

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Veterans United is a great company to get a VA loan. All staff are so helpful and knowledgeable and easy to talk to. Made buying our first home a good experience.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to all vets using their benefit for the first or multiple tines. They take all the guesswork out of what you need from offer to closing.
You couldn’t find a more well run business..

headshot image of Caytlyn Smith

Loan Officer: Caytlyn Smith

NMLS# 1822504

5 out of 5 Stars
Would Recommend

Super easy and super supportive through out the whole home buying process!!!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

This is such a great company that is aware of how sensitive the home buying process. Very knowledgeable, professional and caring company! Great team to work with.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

0.5 out of 5 Stars

This was a really bad experience. The loan officer was not involved in any part of the process and was more that useless, and the loan coordinator (his assistant) was even worse! She WAS involved, but might have done less than him as far as helping to resolve issues and keep the process moving along.
She was very unprofessional and at time unwilling to help. This was a headache that I would not recommend to anyone.
Buying a home is already a stressful process, but dealing with these people made it a nightmare. Go somewhere else, and hopefully your first home buying experience will be better that ours. Make it as exciting and getting the keys to your first home!

Response from Veterans United

Thank you for this feedback Eloy. We understand how the home buying process can get stressful, especially for the first time. While we cannot change the experience you had, we want to ensure that no other Veterans have this same experience in the future. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience and find out what may have prevented the process from getting off track. We invite you providing more detail and help us look to improve. We are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

Veterans United made our loan process easy and quick. Thanks

headshot image of Cole Wright

Loan Officer: Cole Wright

NMLS# 2064417

4 out of 5 Stars
Would Recommend

Veterans United gets it done and will keep you fully informed about each step in your home buying process! The market was tough this time of the year but VU hung in there with me every step of the way! Josh Bowles rocked it and was just a super cool, down-to-Earth guy!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

Veterans United was laser focused on us, constantly updated us on the process, closed our loan incredibly quickly, and we simply couldn’t be happier.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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