It was one of the smoothest Loan process we have had. Glad we were finally able to get a good home using my VA Benefits.
I was pretty much set up by the time I talk to Veterans United.
The process in the beginning was smooth and streamlined. Everyone was helpful and easy to talk to. The closing process, however, had some issues. I had to reach out multiple times with the same questions and double check the answers I was given. My closing numbers were wrong after having said multiple times that I wanted to put money down up front. This caused frustration on both the buyer and selling side. Everyone worked hard to correct the issues but it was not ideal and now requires more paperwork on the backside. Somehow communication broke down on multiple sides at multiple points in the closing portion.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Andy was excellent, he answered my questions promptly and guided me through the entire loan process.
Ready to see for yourself?
Experience first-hand why 377,998 homeowners give us a perfect score!
I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
Overall the experience with Veterans United was very helpful. We really appreciate Emmett Rogers, our Loan Officer, for answering all of our questions and helping in any way he could and deserves a 10 by himself. Our Loan Coordinator, Landon Franklin, wasn’t the best at communicating and made us feel rushed to do things that ultimately could have ended up losing us money. There was a lot of miscommunication on his part and didn’t know if he had called us or not after we missed a call. We didn’t enjoy working with Landon due to that and also the fact that it seemed like he wasn’t sure of what he was doing, individually we would rate him a 2.
Lisa Durand with Veterans United was absolutely incredible to work with! She was responsive, knowledgeable, and made the lending process a breeze! Highly recommend!
Ready to see for yourself?
Experience first-hand why 377,998 homeowners give us a perfect score!
Thank you to John, Tori, and Jaden. They made our loan/moving process painless. We greatly appreciated their consistent communication so we knew at all times where things stood. Everything was done with efficiency, accuracy, and speed. We strongly recommend Veterans United to anyone looking for a loan to buy their next home. Thank you, Veterans United. We're very happy in our new home!
My loan team was better than I could have ever imagined. I will highly recommend to everyone!
Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!
Corey was very open and communicative from beginning to end. Never made me feel crazy for asking a bunch of questions and always explained everything thoroughly. Corey actually cares about how my house buying process went and that’s hard to find. I’d recommend him time and time again.
