2nd time working with Veterans United, would do it again.
Very good, underwriters are a little strict. But overall very good.
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Veteran United is awesome! They have members of their team to help you through every step of the loan process. They’re really involved letting you know what you need to do to get to the closing table. They’re a blessing! My wife and I bought our first home through them. They made the process very easy!
Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
Process was great and fast
Poor communication from loan officer
Response from Veterans United
Hi Greorgisson,
I’m really sorry to hear the communication didn’t meet your expectations. You deserve clear, steady updates throughout the process, and I’d like my people to look into what happened. If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.
