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We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home.
Dear Veterans:
I have purchased many homes in my life but never have I seen such a group of dedicated and helpful individuals as I have with Veterans United. They walked me through every step and were cordial about it. I don’t typically do these reviews but these people deserve our praise.
Veterans United made my experience with buying a home so smooth. They handled everything and kept me updated nearly everyday. The process was very fast with doing everything with e-sign. Thank you!
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
Daren and Kara were great! There were never any questions left unanswered. Even when underwriting wasn’t going as planned, Darren had a certain calm in the chaos and helped me get thru it. If I ever decide to buy again, it will definitely be with Vet United!
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It’s my second time working with Veterans United. I wouldn’t have if the first time wasn’t great as well. Have recommended them many times since my last house in NC.
Absolutely recommend Rich! If you need someone that is down to earth and just gets it… he is the Man for the job. Human, realistic and humble.
I was thoroughly pleased with the overall services I received from Jeremy and his team. They kept me informed throughout the whole loan process. They were professional and knowledgeable about all my options. I am a very satisfied client.
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
VU is a great mortgage company. Very helpful, knowledgeable and friendly.
This is by far the BEST loan experience I’ve EVER had! Andrew and Team were AMAZING. Highly Recommend can’t recommend enough, I wish they did all loans! Fantastic experience please use and pass info to friends. Dr. Prabh Grewal
Veterans United were awesome from beginning to end. They always kept me updated on what was going on.
