We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
VU made the entire process from day 1 to closing and beyond very smooth and as stress free as it could be. Great to work with!
Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.
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Outstanding. For you that wrote APRs, right column and the some.
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
The experience that we had with Michael was beyond expectations. He was very personable and made out purchase an easy one. I would recommend him to anyone interested in purchasing a home. Thank you and keep up the great work.
Outstanding Service
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For first time Home buying it was the easiest process I’ve ever done honestly
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
Website was easy to use
The team was very professional and gave great advice and pointers throughout the whole process.
Paul and his team were outstanding.
