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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,121 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,121 unfiltered reviews

Starting on Page 469 of 15,638. Return to Page 1

5 out of 5 Stars

The process was quick and they advocated for my needs. Yes it was a little scary and i still need time tonwrap my head around it all but they are there to help me every step of the way.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

My assigned team was more than helpful and there to answer any questions I had. It was a hectic process, as far as all the documentation needed, but overall everything went pretty smooth and I have yall to thank for that!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Professional, great app..listen to your feedback. Give you very clear to do items, which are easy to complete electronically. Making the process much easier to complete.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
Photo submission from Deven R.

This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

3.5 out of 5 Stars

Need more detailed list of paperwork needed. Example...pest inspection, let people know you need the report for all detached buildings on property as well as the home. Those take time to schedule and having to schedule an additional appointment for a revision takes time.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Ben and his crew have been with me all the way since my first mortgage and are honest, sincere and timely!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

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5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Veterans united did such an amazing job with keeping me up to date with all the necessary info, checked in consistently to ensure the smoothest experience and that is exactly what happened! Ill never need to search for another company like veterans united, I feel they are setting the standard of customer service and beyond!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

The team made refinancing such an easy process, easier than applying to college!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Christopher P.

The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!

headshot image of Katie Tegerdine

Loan Officer: Katie Tegerdine

NMLS# 1464207

5 out of 5 Stars

Hana and the team were amazing throughout the whole process. Answered all questions I had in a timely manner and provided outstanding guidance along the way. They understand the process and I would highly recommend them. I will use again for any future homebuying needs.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

I had a great experience using the Veterans United crew! Highly recommend and I will use them for any future purchases.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

I would definitely 100 % recommend Veterans United to everyone! If it wasn't for Samuel Short, I don't think I would be calling myself a "Homeowner" today. From the moment we started my application, he was warm, kind, and extremely knowledgeable about the process, and that is something I did not experience at the many other lenders I previously worked with. He is patient, takes his time when researching, gives you suggestions on how to make your case stronger, and all his advice actually yielded positive results for me. Things can get challenging during this process, but with everyone's positive attitude and expertise, it makes the process much more tolerable. They definitely know what they're doing at Veterans United, I wish I would have found them sooner. They're very organized and meticulous about the entire process, but make it easy for you to understand and follow along. Also, a big thanks to Walter and Candance who assisted me with my closing process towards the end, they were also great!, They made my closing process very manageable and stress free. Thank you Veterans United, Sam & Walter for making this possible for me!

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

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Experience first-hand why 374,178 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Everyone who work with me were supportive throughout the process.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Keith L.

We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.

Thank you to all involved, because of the hard work of Dave's team, our dream came true.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars

Nick, Adam, Delanie, & Kohlie were awesome throughout this entire process! Closed on this home in 30 days! I would definitely recommend any veteran to use VU for their homebuying needs!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Paul is the man. He’s outstanding. The to do list is also great. It really kept me on track as a first time home buyer. Give Paul a raise and I didn’t forget a Melissa. She’s great as well. I appreciate the amazing service

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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