Veterans United overall was great. The experience was extensive but good. Eric and Lisa were there to help and advise whenever I needed. Him stayed on top of my case and it was an overall good experience .
My only problem was after I closed the closing title company I believe gave me misinformation on when they were sending out or sent out my payout which I was not happy with at all. It should have been paid out on Monday the 23rd of March I was told it would be paid out on Monday but it wasn't after many phone calls, texts and emails between Eric and Boston national title and escrow the closing company which is very frustrating cuz like I said I kept getting misinformation if it was sent if it was not sent. But in the end I did receive it on Tuesday the 24th of March at 3:00 p.m. so it all turned out. Eric stayed on top of it even before office hours which I appreciated very much.
He was on top of everything he was helpful when I questions he answered to the best of his ability!
2nd time using Veteran’s United. The customer service is fantastic and I highly recommend them.
They made the process so smooth and it goes all the way back to helping me stablish my credit. They were awesome i would 100% recommend
Ryan and his team are awesome they where always timely and attentive, always reaching out always making sure I was taken care of they made the entire home buying process a breeze.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
Everything went fast and easy, my team was outstanding and cant thank them enough for the help.
Great team who worked very committed to me and my wife in purchasing our first home.
The whole process was smooth & fast from start to finish! I chose VU because I had been advised that Navy Fed pushes back closing a lot & we were under a time crunch!! VU made it super easy, answered all my questions, were on top of everything & even made it possible to move up my closing date!
Brian, Rachael, and the incredible team at Veterans United Home Loans made what once felt like a dream a reality. Because of their unwavering support and guidance, I was able to purchase a home for myself and my mother--something that means so much to me on a deeply personal level.
I am truly grateful for the care, professionalism, and dedication they showed every step of the way. Their commitment did not go unnoticed, and I will always appreciate everything they have done for me.
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Kenny and his entire team was amazing. They were very patient with me and the process went very smoothly and I love working with Veterans United.!
They did an outstanding job getting my rate reduced.
I have bought and sold a number of houses and this organization is by far the best! I had never before had access to a concierge to help in the home buying process. If I could I would rate Veterns United a 12 out of 10.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
Kelly was super easy to work with and guided me through the entire process.
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Veterans United made the process of our VA cash-out refinance go very smoothly. I would definitely recommend working with them if you are looking to do a VA loans!
I have now purchased my second home through Veterans United and have been more than pleased with the process. The personnel have been exceptional. The To Do list was invaluable and kept the process smooth as silk. Bar none the absolute best home buying experience ever. Don't change a thing.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
I have worked with Travis and Dennis for my loan. Both are amazing. They answered any and all my questions throughout the process. If I needed more information they were there. Both responded almost instantly. I would highly recommend veterans united and both of these two.
Mrs. Beasock made our first time home purchase an amazing experience. My wife and I were quite nervous, but Debbie had her phone on 24/7 and responded quickly to any and all questions we had during the process. Having a rep at VU with experience and bedside manner like Mrs. Debbie took away a lot of our nervousness during our home buying process. Would 100% recommend VU and Mrs. Debbie to anyone who asks about home load in the future
