Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
They made the process for buying a house quick and easy.
You guys at Veterans United made this first time home buying experience as streamlined as possible. I have nothing but praise and gratitude for having had this great team taking my family all the way to the finish line of home ownership. A million thanks! Bravo!
I can not stress enough how effective and smooth the process was with you guys. Thank you so much for being a part of this very important milestone for us. Thank you for everything.
Great! I am completely shocked at how smooth this process was. Any issues or concerns I had anyone I reached out to was very prompt, helpful and thorough so I understood what was going on during the entire process.
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Communication was spotty between VU, my realtor, and myself.
Easiest mortgage process. Always first class!
Please send my deepest gratitude to Holly for her work on my mortgage. She was so easy going, informative, accessible and calming during this stressful and crazy time in my life. I have never had such an easy mortgage process. It was actually more difficult finding “that” house than it was dealing with the financial side of it.
They made the process super easy. Would definitely recommend to anyone who's considering using them!
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Jason, our loan officer was incredible! He was very professional and made everything go quite smoothly. He explained things well enough for us to actually understand the concepts. We thank him for everything he did for us!
Andy was great and couldn’t ask for anyone better. Had a very good experience throughout the process and would recommend veterans united to other veterans.
We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)
It was a very pleasant experience, great communication from the entire team helpful from top to bottom. The most impressive was that for a large company they really listened and took the time to actually care about their work and did it quickly. Would recommend to everyone.
