We had a great experience working with Jason as our lender. He was incredibly responsive, always taking the time to answer our questions and walk us through each step of the process. That level of communication made a huge difference. Jason consistently checked in with us throughout the entire process, which made everything feel smooth and supported from start to finish. He was always easy to reach, whether by call, text, or email, and we truly appreciated how accessible he was. Beyond that, he was kind, patient, and very informative—never making us feel rushed or overwhelmed. We felt confident and well taken care of the entire time. We would absolutely recommend him to anyone looking for a reliable and supportive lender.
Tonya was fantastic and made the whole process of this home loan so quick and easy.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
They all did a fantastic job. I'll definitely recommend this team to everyone I know.
My team was amazing. They checked up on me, encouraged me and helped me through the home buying process in a way that made me feel welcomed.
Kelly was great to work with very knowledgeable and her communication was great..Made the process so much easier for us.We highly recommend working with her if your looking for a V A loan..
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VA Home Loan team very knowledgeable and very helpful ever step
A mess.
Response from Veterans United
Hi Revone,
I’m really sorry this felt like a mess. That’s not the experience we want for you.
If you’re open to it, I’d like to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
Evan was amazing. Was always so nice and re-ensuring. He answered all our questions promptly . I couldn’t have asked for a better person to have this experience with.
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Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!
I highly recommend Nick Holman and also Mark Migneco. They are absolutely amazing in the work they do with you to get you a loan. If you happen to have a need for technical support Cara will walk you through step by step until you have the problem resolved. She had such an amazing sensitivity and patience as she walked me through to address my problem. when completing a doc-u sign form. I am so fortunate to have them assisting me when I applied to refinance my condo. I worried I drove them crazy contacting them so much, but their kindness and patience with all of the questions I asked was so valuable. Please use them if you are looking to get financing done because they are truly the best with understanding and patience. You will have no regrets!Thank you again Nick,Mark and CaraI apologize I almost forgot to list Brock Johnson who was the gentleman who answered the phone when I initially called. He directed me to exactly the person I needed.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
The team was wonderful to work with they were always in great communication
They are very friendly and efficient. This was my second time with VU.
